not detecting my ethernet Realtek RTL8101E/RTL8102E

luke1488 · Post by **luke1488** » Thu Jul 17, 2014 2:30 pm

i have a toshiba satillite labtop. i was using linux mint 17 cinnamin and had been for about 3 days when i went to power on my computer i recieved an error message stating that it cannot detect my ethernet driver. it continues to restate the same message over and over. worse off, i reinsert my linux os cd to maybe reinstall linux mint and i only have 1.16gb on my computer. help?

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mint@mint ~ $ lspci -nnk
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: agpgart-intel
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
00:02.1 Display controller [0380]: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a43] (rev 07)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
00:1a.0 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: uhci_hcd
00:1a.1 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: uhci_hcd
00:1a.7 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: ehci-pci
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: snd_hda_intel
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
	Kernel driver in use: pcieport
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
	Kernel driver in use: pcieport
00:1c.4 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 5 [8086:2948] (rev 03)
	Kernel driver in use: pcieport
00:1d.0 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: uhci_hcd
00:1d.1 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: uhci_hcd
00:1d.2 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: uhci_hcd
00:1d.3 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: uhci_hcd
00:1d.7 USB controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: ehci-pci
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: lpc_ich
00:1f.2 SATA controller [0106]: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] [8086:2929] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: r8169
03:00.0 Network controller [0280]: Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express) [168c:002a] (rev 01)
	Subsystem: Askey Computer Corp. WLL6080 802.11bgn Wireless Mini PCIe Card [AR9281] [144f:7141]
	Kernel driver in use: ath9k
04:06.0 FireWire (IEEE 1394) [0c00]: Ricoh Co Ltd R5C832 IEEE 1394 Controller [1180:0832] (rev 05)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: firewire_ohci
04:06.1 SD Host controller [0805]: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter [1180:0822] (rev 22)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: sdhci-pci
04:06.2 System peripheral [0880]: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter [1180:0592] (rev 12)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: r592
04:06.3 System peripheral [0880]: Ricoh Co Ltd xD-Picture Card Controller [1180:0852] (rev 12)
	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
	Kernel driver in use: r852

Post by **xenopeek** » Thu Jul 17, 2014 2:58 pm

Can you share the output of these two commands? This gathers some information quicker for us to help you.

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inxi -Nxz
mintwifi

luke1488 · Post by **luke1488** » Thu Jul 17, 2014 3:29 pm

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mint@mint ~ $ inxi -Nxz
Network:   Card-1: Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express) driver: ath9k bus-ID: 03:00.0
           Card-2: Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller 
           driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0

and

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mint@mint ~ $ mintwifi
-------------------------
* I. scanning WIFI PCI devices...
  -- Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express) (rev 01)
      ==> PCI ID = 168c:002a (rev 01)
-------------------------
* II. querying ndiswrapper...
-------------------------
* III. querying iwconfig...
wlan0     IEEE 802.11bgn  ESSID:"SCREENSERVER"  
          Mode:Managed  Frequency:2.462 GHz  Access Point: 00:1D:CF:A8:7C:50   
          Bit Rate=65 Mb/s   Tx-Power=15 dBm   
          Retry  long limit:7   RTS thr:off   Fragment thr:off
          Power Management:off
          Link Quality=48/70  Signal level=-62 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:1  Invalid misc:182   Missed beacon:0

lo        no wireless extensions.

eth0      no wireless extensions.

-------------------------
* IV. querying ifconfig...
eth0      Link encap:Ethernet  HWaddr 00:1e:33:ad:8b:43  
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:4394 errors:0 dropped:0 overruns:0 frame:0
          TX packets:4394 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:436186 (436.1 KB)  TX bytes:436186 (436.1 KB)

wlan0     Link encap:Ethernet  HWaddr 00:24:d2:41:70:90  
          inet addr:10.0.0.25  Bcast:10.0.0.255  Mask:255.255.255.0
          inet6 addr: 2601:7:1180:3c5:224:d2ff:fe41:7090/64 Scope:Global
          inet6 addr: fe80::224:d2ff:fe41:7090/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:88861 errors:0 dropped:0 overruns:0 frame:0
          TX packets:55691 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:96050719 (96.0 MB)  TX bytes:10520140 (10.5 MB)

-------------------------
* V. querying DHCP...
RTNETLINK answers: File exists
-------------------------
* VI. querying nslookup google.com...
Server:		75.75.75.75
Address:	75.75.75.75#53

Non-authoritative answer:
Name:	google.com
Address: 173.194.33.134
Name:	google.com
Address: 173.194.33.137
Name:	google.com
Address: 173.194.33.133
Name:	google.com
Address: 173.194.33.136
Name:	google.com
Address: 173.194.33.142
Name:	google.com
Address: 173.194.33.128
Name:	google.com
Address: 173.194.33.131
Name:	google.com
Address: 173.194.33.135
Name:	google.com
Address: 173.194.33.132
Name:	google.com
Address: 173.194.33.130
Name:	google.com
Address: 173.194.33.129

Thank you for your help

luke1488 · Post by **luke1488** » Thu Jul 17, 2014 7:47 pm

Is there no help???

Post by **xenopeek** » Fri Jul 18, 2014 2:11 am

You'll need to download and compile the realtek driver yourself, and because of it being badly supported on Linux you'll likely have to apply a patch to the realtek driver before you can successfully compile it. Some details here: http://ubuntuforums.org/showthread.php?t=2182609

PatH57 · Post by **PatH57** » Fri Jul 18, 2014 3:29 am

Hi,

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ethtool eth0

and post the outcome.

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/sbin/ifconfig <interface> down

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/sbin/ifconfig <interface> up

try the driver from realtek:

http://www.realtek.com.tw/DOWNLOADS/dow ... Down=false

luke1488 · Post by **luke1488** » Sat Jul 19, 2014 11:56 am

mint@mint ~ $ ethtool eth0
Settings for eth0:
Supported ports: [ TP MII ]
Supported link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
Supported pause frame use: No
Supports auto-negotiation: Yes
Advertised link modes: 10baseT/Half 10baseT/Full
100baseT/Half 100baseT/Full
Advertised pause frame use: Symmetric Receive-only
Advertised auto-negotiation: Yes
Speed: 10Mb/s
Duplex: Half
Port: MII
PHYAD: 0
Transceiver: internal
Auto-negotiation: on
Cannot get wake-on-lan settings: Operation not permitted
Current message level: 0x00000033 (51)
drv probe ifdown ifup
Link detected: no

PatH57 · Post by **PatH57** » Sat Jul 19, 2014 12:14 pm

did you also say that you only had 1...something left on your drive?

Also what happens when you boot from your live dvd or usb? is eth0 working?

luke1488 · Post by **luke1488** » Sat Jul 19, 2014 12:33 pm

PatH57 wrote:did you also say that you only had 1...something left on your drive?

Also what happens when you boot from your live dvd or usb? is eth0 working?

i can boot from my disk but i cannot install mint because it says it need 8 gb free space

what do you mean by this?did you also say that you only had 1

PatH57 · Post by **PatH57** » Sat Jul 19, 2014 12:42 pm

but when you boot from your live disk do you have internet access (does the network card work?)

luke1488 · Post by **luke1488** » Sat Jul 19, 2014 1:06 pm

PatH57 wrote:but when you boot from your live disk do you have internet access (does the network card work?)

yes

PatH57 · Post by **PatH57** » Sat Jul 19, 2014 1:15 pm

well something went wrong.

do a screenshot of gparted and the drive to check what's going on.

dev sda.png

luke1488 · Post by **luke1488** » Sat Jul 19, 2014 7:43 pm

PatH57 wrote:well something went wrong.

do a screenshot of gparted and the drive to check what's going on.
dev sda.png

all gparted say is

uncalculated 1.13gb

that's it. I would screenshot but im not on my labtop.

PatH57 · Post by **PatH57** » Sat Jul 19, 2014 7:48 pm

well send the screenshot ASAP and we will then move on, don't want to damage more before checking,

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not detecting my ethernet Realtek RTL8101E/RTL8102E

not detecting my ethernet Realtek RTL8101E/RTL8102E

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Re: not detecting my ethernet Realtek RTL8101E/RTL8102E

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Re: not detecting my ethernet Realtek RTL8101E/RTL8102E

Re: not detecting my ethernet Realtek RTL8101E/RTL8102E

Re: not detecting my ethernet Realtek RTL8101E/RTL8102E

Re: not detecting my ethernet Realtek RTL8101E/RTL8102E