Forum Rules, Guidelines, and Policy

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Forum Rules, Guidelines, and Policy

Postby proxima_centauri on Wed Oct 12, 2011 3:33 pm

Section I - General Rules

[1] Respect the Forum Staff
  • All of the forum staff are volunteers and offer their free time to keep the forum running smoothly. Any decision made by an administrator or moderator is final and should be respected.
  • Do not argue with Staff directly in a topic; if you wish to discuss an issue, contact through e-mail or PM (Private Message).
[2] Do not be Offensive or Abusive
  • This includes usernames, signatures, avatars, PMs, and posts.
  • Any offensive material, such as swear words or derogatory terms, is prohibited. Hate speech, as defined as an attack on religion, race, nationality, sexual orientation, or any other self-identifiable group, is not tolerated.
  • Adult content, including obscenity and pornography are not allowed
  • Censoring a swear word by substituting a letter with an asterisk symbol "*", or using acronyms that contain a swear word is considered swearing.
  • Messages that personally attack or call people names is considered abuse. These are sometimes referred to as "flame" posts.
  • Messages that contain sensitive religious or political topics may be removed on the basis of inciting far too emotional and personal debate.
[3] No SPAM or Advertisements
  • This includes posts, in a signature, or with the personal website field.
  • Spammer accounts will be deleted. SPAM accounts are made "for the sole purpose of providing information about and/or links to commercial websites or other advertisements".
  • Do not respond to spam, simply report it and allow it to be dealt with.
[4] No Illegal Material
  • Any requests for help pertaining to illicit computer activities is prohibited and will not be supported (i.e., piracy, malicious hacking). Requesting, distributing, or linking illegal material is forbidden.
[5a] Do not Troll
  • Trolling consists of messages that contain an apparent foolish contradiction of common knowledge, being deliberately sarcastic to the user(s) of the forum, or a broad request for trivial follow-up messages. It serves no purpose other than the enjoyment of the troll.
[5b] No Dangerous Commands
  • Suggesting commands that could harm or destroy another user's system, even in jest, is strictly off-limits.

Section II - Technical Guidelines

Linux Mint User Guides
IRC Support Information

[1] Search Before Posting
  • Search the Linux Mint forums and Google for questions before posting.
  • You can search the Linux Mint forum site with Google by entering site:forums.linuxmint.com with your search query.
[2] New Questions Deserve New Topics
  • Do not add new questions to existing topics, start your own instead! This will make it easier for other members to provide support. This includes hijacking, do not ask unrelated questions in a user's existing support topic.
  • Do not resurrect support topics older than 6 months, outdated information can cause issues with newer releases.
[3] Consider Which Forum Section To Post
  • Posting to specific sections can make it easier for others to provide assistance and for future searches. For example, if you are having a specific software issue, post to "Software and Applications" section instead of "Newbie Questions".
[4] Use Informative Titles
  • Use a title that is specific. Do not use titles such as, "HELP ME!!!" or "linuxmint fails". Instead, make titles that define the problem in a clear and concise manner such as, "Kernel Panic: Wifi Intel 3945AGN". A clear title will attract more views to the topic.
[5] Details! Details! Details!
  • Include the version and architecture (32-bit, 64-bit) of Linux Mint.
  • List any relevant hardware or software specifications. 'inxi' is a useful terminal command for listing this. Use inxi -h for help. Generally it suffices to type the following in terminal and include the output in your post -> inxi -Fxz
  • List what Display Environment you are using if relevant (GNOME, KDE, XFCE, LXDE, etc).
  • If you have output errors, list them in their entirety.
[6] Use Default Font Size and Colors
  • Use of bold and italic can help convey meaning in a post - but use them sparingly and with cause.
  • Please don't use coloured text
  • Refrain from using <CAPS> lock on posts - it gives one the impression the user is screaming.
  • Avoid jargon and slang, speak in plain language.
  • Please don't use excessive punctuation - one "?" or "!" is always enough
[7] Use Images Sparingly
  • Images may help explain something more clearly or indicate a problem you are experiencing better - but use them sparingly and with cause.
  • Please use the [rimg] tag instead of the [img] tag for large images, which will create a thumbnail automatically.
  • Remember that not everyone has the same bandwidth, so use thumbnails.
[8] Do Not Cross-Post
  • Do not create identical topics across multiple forum sections. Cross-posting creates unnecessary work for community users by separating potential answers and solutions - do not do it.
[9] Indicate Solved Topics
  • When an issue has been resolved for you, please edit the original post to include <SOLVED> in the title. This provides a good indicator for users with a similar problem to check out the topic. Please make sure the solution that worked for you is clearly indicated, especially if more than one solution has been proposed. If your solution came from outside the forum then describe it or post a link to it. Following these simple instructions will help other users find success solving similar problems.
[10] Bumping
  • Posting one word to bump a topic is generally discouraged. Try to research the problem and be patient for a solution. If nobody has responded within 48 hours, you may bump the topic to promote attention.
  • To bump a topic, scroll to the bottom of the topic and click Bump topic, by Board index, Subscribe topic, and Bookmark topic (the Bump topic link will appear 48 hours after the last response).
[11] Report Bad Posts
  • The forum staff cannot moderate every single post and message, it is inevitable that some inappropriate posts are missed. If you see a post in violation of the Linux Mint Rules, please report it. Topics can be reported by clicking the exclamation mark "!" on the option buttons of a post.
[12] We've All Been Green
  • We have all been a newbie to GNU/Linux. Some users are harder to help than others, but remain respectful.
  • Assume a user is green unless otherwise certain. Provide detailed instructions and avoid technical jargon, slang, and procedures we take for granted.
  • If you are unsure of your instructions, or the instructions carry a risk - tell the user this.
[13] Private Message (PM)
  • Do not PM or e-mail forum members for support questions without prior consent. Those who help do so in their free time, and prefer to respond to topics of choice rather than being singled out.

Section III - Forum Staff Policy

Linux Mint Team

[1] Banning
  • All users in direct violation of the General Rules will be given warnings where necessary. In extreme cases, such as messages containing hate speech or pornography, the user may be banned without further notice.
[2] Dealing with Spam
  • A user account will be deleted if demonstrably created for the sole purpose of posting spam message(s). These accounts show links to commercial websites in the signature and/or personal website field, with little or nonsensical forum participation.
  • If you have a question concerning what is acceptable, ask a Staff member.
  • When an active forum member adds a commercial website link (charges a fee for services or sells a product), it is considered spam. In a case like this the member is sent a PM requesting the link be removed. If it is not removed within a reasonable time, the forum Administrator will globally edit the member's signature and remove the link. Only if the member persists in replacing the spam link after all of this will he or she be banned.
[3] Editing / Removing Posts
  • Posts in violation of the General Rules can be edited at a moderator's discretion. Whether posts are edited or removed, a warning will be issued. If posts are removed, a copy shall be held in the Staff archive. Persistent non-compliance with the General Rules will lead to a ban.
[4] Locking / Removing Topics
  • If a topic develops where those involved become too personally involved, in cases of heated and stirred debate, trolling, etc - the topic may be locked without further notice at a moderator's discretion. Warnings will be given when appropriate. When topics are removed, a copy shall be placed in the Staff archive.
  • Cross-posting identical topics in different forum sections will result in deletion of the copied topics, or with the topics being merged.
[5] Moving Topics / Splitting Topics
  • Topics may be moved to more appropriate sections when necessary, do not be offended!
  • Posts may be split from a topic and given their own place where applicable.
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Re: Forum Rules, Guidelines, and Policy

Postby ichido on Wed Oct 12, 2011 5:16 pm

I tried to edit the Subject to add [Solved], but I must have run out of the space to do it, so how do I mark my post as solved?
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Re: Forum Rules, Guidelines, and Policy

Postby proxima_centauri on Wed Oct 12, 2011 5:40 pm

There is a max number of characters available in a title. You will have to refine and shorten your title to provide more space - otherwise there is no way to make it fit.
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Re: Forum Rules, Guidelines, and Policy

Postby blueXrider on Wed Oct 12, 2011 6:32 pm

I'm glad to see that these rules have been posted. I would like to add that the Moderators should READ them before making comments about postings. This should also pertain to the Mint Community.
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Re: Forum Rules, Guidelines, and Policy

Postby sunewbie on Sun Oct 16, 2011 5:45 am

Happy to see updated rules.

We have posted a tutorial on community, General Rules and Guidelines for Community Ideas and Tutorials:

I kindly request you to please review and correct it for the good of all.

Thanks
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Re: Forum Rules, Guidelines, and Policy

Postby Linuxephus on Wed Apr 04, 2012 5:18 pm

LOLing...makes me wonder how long it'll be before I myself unintentionally break at least one of these rules.
Then again, a great deal of my own comments usually contain such vagueness as to be confusing as to whether or not it might be "on topic".
Let the rambling begin!
And so it shall.
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Re: Forum Rules, Guidelines, and Policy

Postby Lolo Uila on Fri Jul 20, 2012 12:21 am

[1] Search Before Posting

Search the Linux Mint forums and Google for questions before posting.


Only problem is the stupid search doesn't work. No matter what I type it ALWAYS says all my search terms are "too common" and have been dropped. So I cannot search for anything. This has been going on for a long time. Is the search function ever going to be fixed?
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Re: Forum Rules, Guidelines, and Policy

Postby xenopeek on Fri Jul 20, 2012 6:35 am

The site search can be fussy. For easier search, consider doing a site search with your favourite search engine. Yahoo, Duck Duck Go and Google (and possibly others) all support the same syntax for doing a site seach. For example, to search for "cinnamon llvm" on Linux Mint, you would give the search query:
Code: Select all
cinnamon llvm site:linuxmint.com

You can then use your search engine's search tools to further narrow your search.
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Re: Forum Rules, Guidelines, and Policy

Postby borgward on Wed Dec 19, 2012 7:35 pm

How to comment that a particular tutorial is in error, no longer works?
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Re: Forum Rules, Guidelines, and Policy

Postby zerozero on Wed Dec 19, 2012 8:19 pm

borgward wrote:How to comment that a particular tutorial is in error, no longer works?

the quickest way is using the ! on the top of the OP and report it explaining why (this way you are sure we <forum staff> won't miss it)
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Re: Forum Rules, Guidelines, and Policy

Postby Astronaut on Sat Oct 12, 2013 3:16 am

I have two separate questions. I posted the first successfully, but posting the second I was told I could not post again so soon after the first. It is a sensible rule, but that limit is not mentioned in the rules above.
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Re: Forum Rules, Guidelines, and Policy

Postby xenopeek on Sat Oct 12, 2013 4:58 am

Astronaut wrote:posting the second I was told I could not post again so soon after the first

New users can only make a post every so many minutes, to discourage spammers. As you move towards level 2 by making more posts, this limitation is dropped.
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Re: Forum Rules, Guidelines, and Policy

Postby Thorium on Sat Feb 01, 2014 5:03 am

When I try to post a new message with attachment, I got a message
Screencast 2014-01-31 19:49:51.mp4 is an invalid filename.
The extension mp4 is not allowed.

I tried to find what are the allowed attachments but nothing.
It could be easier to have an "easy to find" list of file extensions allowed in the rules section. No?

Thanks
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