Thinking to dodge this problem (and introduce her to Mint) I guided her through a Mint4Win dual boot install. Everything seemed to go as planned, install, reboot and log in to a Mint desktop. I guided her through setting up an account in Pidgin, she opened a browser - and immediately began getting pop-up help screens again.
So, the question is this: Is it possible for any windows virus or trojan residing in the boot loader or firmware to have this effect on Mint, or should I be looking at her cable modem?
Any input would be greatly appreciated. Sorry I have no info about her machine, other than Q6600 quad and 4 GB RAM with a 750GB HDD. Thanks in advance for any ideas





