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Mint 13 not shutting down cleanly - "hard lockup"

Posted: Fri Jun 01, 2012 11:42 pm
by aneurysm1985
I am 4 hours into my Linux Mint 13 experience. Am still configuring and calibrating things. I thought I'd ask about an early problem I am having.

On most occasions when I 'shut down' or restart Linux, things do not happen as expected. Instead I get a black screen with white text indicating that Linux is still trying to kill off some processes. The system never recovers from this, so I manually turn off the computer with the power switch.

Is there any way to find a log file of these errors to share with you? I have spotted some (possibly) pertinent information including:

Code: Select all

Watchdog detected HARD lockup on CPU 0
(and CPU 1, 2 and 3).

Pulseaudio is also being mentioned as a possible cause for the fault.

Let me know if this is an issue, and how I can help you diagnose the problem.

Re: Mint 13 not shutting down cleanly - "hard lockup"

Posted: Mon Sep 17, 2012 10:06 am
by nadros
I'm having similar issues as well. After using it for a while the system locks up when restarting or shutting down. Any suggestions regarding this problem?

Re: Mint 13 not shutting down cleanly - "hard lockup"

Posted: Tue Oct 02, 2012 9:10 am
by dimitar
Same here. Anybody help?

Re: Mint 13 not shutting down cleanly - "hard lockup"

Posted: Sun Oct 21, 2012 4:20 pm
by ivsoto
same problem here

Re: Mint 13 not shutting down cleanly - "hard lockup"

Posted: Tue Oct 23, 2012 1:08 am
by ivsoto
It took me a long time but i finally figured it out. I just removed pulseaudio, shutted down the system (the hard way, again), then i turned it back on, reinstalled it and i could finally get a clean shut down.
I used sudo apt-get remove pulseaudio to uninstall and sudo apt-get install pulseaudio to fix it.
Hope it also work for you guys...Worth the try.