new to linux and mint need help badly!!!

[blacklinux]

I tried ubuntu a few eeks ago and had issues. I tired mint and also had issues but loved it. I had a new acer laptop that i sent back - it was junk. I just bought preloaded asus ubuntu laptop that arrived yesterday. most stuff worked but had trouble with wireless after the initial connection, and had frozen screens and cursor on boot a few times and also volume button worked but came up errors. after hours of frustraion and the company will not support mint I loaded Mint Bianca. it found wireless 3 for 3 so far. BUT NO sound - just like last time and a bit suirrelly of a trackpad and cursor and too mnay double taps clicking and launching stuff.

I removed the ubuntu for mint because wireless is crucial and a must. but I have no sound. Can anyone help me? I have to go to work in a while but will be back in about 5-6 hrs. so i will be here for maybe an hour or two.

thank you.

when I look under system and sounds and sounds it says HDA Intel for defaul sound card...hpe this helps.

Know zero command line by the way.

[clem]

Hi,

In the mixer, try to make all the options and switches visible then in "switches" try to disable/enable them while playing some music at the same time. It works for me when I switch off "External Amplifier".

Just in case it helps.
Clem.

[blacklinux]

Hi Clem this is Zen / Blacklinux here. I am not sure where the mixer is? can you send me in the right direction I am an absolute neophyte to linx and Mint.

Wireless works like a champ - 3 for 3 or 4 for 4!!!!

Great!

[|_NiGhTmArE_|]

right click on the volume applet (near the calendar) then select the second choice (open...)

[blacklinux]

thank you - I will try it...


ok - all looks well but nothing works when I try to play through rhythmbox....




also another question please: i have the 4 bars for wireless on the bottom right -extreme right where the trash usually is. how do I get the bars up to the top right by the network and sound and clock? I also cannot get the trash to the extreme right and the bars do not seemed to be locked down...I'd like to et them up top. no sure what app is running that monitor for wireless.

[blacklinux]

any help would be greatly appreciated. still no sound not sure if i have or need drivers, or of a setting that is under the hood needs tweaking but i ned some help- thank you.

[|_NiGhTmArE_|]

also another question please: i have the 4 bars for wireless on the bottom right -extreme right where the trash usually is. how do I get the bars up to the top right by the network and sound and clock? I also cannot get the trash to the extreme right and the bars do not seemed to be locked down...I'd like to et them up top. no sure what app is running that monitor for wireless.

you have to do the right click on the applet not on the panel... so, right click on the applet you want to move (check if it is locked to the panel and unmark if the case) then click on Move and move it to the point or panel you want...

for the sound... have you tried to show all trace and put they to the max? (with some notebook I have to raise surround trace if I want to hear music... it's strange)

[blacklinux]

the wireless bar signal for wireless is not locked and it cannot be moved. weird eh?

also still no sound...

[blacklinux]

I did find thisinfo if it helps:


* Sound : Built-in Intel HD Audio "Azalia" chip (Analog Devices AD1986A "SoundMAX"), with 3D effect & full duplex. Built-in stereo speakers and microphone

[blacklinux]

edited:


I apologize for busting some butt around here and my apologies to Clem. I have been struggling to get into linux and I am very frutrated and just lost it lately.

i bought a cheapo laptop to try linux since I am on macs. notta - issues issues issues with ubuntu and also mint.

I went out paid more $ and bought a laptop loaded with Ubuntu. I received 2 days ago and notta notta notta. glitches, no wireless and sound hassles thought some sound did originally work - stop and freezeup on boot and other times, buttons errors, and everything was guaranteed to work out of the box. Their tech helped sucked and was non-existent in all reality so I went back to mint on this newly boughten ubuntu laptop and I can't get sound going - had an issue or two with wireless....but no sound yet

I love mint and am frustrated because i can't get squat going here.

so i kindly beg your help to get this sound going.

I have not even tried the printer yet.

wireless is crucial....sound is very needed too.

thank you and sorry to be a jerk sometimes. I wasted a lot of money what seems to be for nothing.

AND I want to believe....I wanted to try linux for 8 years and finally made he leap and I am struggling, struggling, struggling!

[blacklinux]

please read my edited previous - post I apologize ---the stress of getting a brand new linux laptop going is beyond my patience. and knowledge....

thanks everyone!

[clem]

No problem. I'm frustrated as well but for another reason. I don't have time to read everything on the forums anymore (to many posts) and I feel like I'm missing out precious info/ideas/feedback sometimes.

Clem

[blacklinux]

Thanks Clem! Any clues how to get my sound working.

I never thought I'd have this much trouble. AND this is from a preinstalled linux laptop vendor too! It was supposed to be good to go!

That was stuff! They got their money and now they run!



I do not do paypal - but how can I pay you for a month of help to get this laptop's sound and printer and media working? What other pay methods do you have?

and can you guarantee getting these few things working?

Thank you.

[scorp123]

Any clues how to get my sound working.

What laptop is that? Name? Brand? Any tech specs you could share with us?

I never thought I'd have this much trouble.

You should have checked the various hardware compatibility lists first, and plus there are various forums about these matters where they tell people which brand works and which doesn't. I personally would stay away from unknown cheapo brands. Dell, HP. IBM, Lenovo, Fujitsu ... hell, even Sony, although I don't like them so much. These are brands that will usually work, plus minus a few things. E.g. on my HP dv2108ea I haven't yet found a way to get my web cam working because the needed driver isn't yet ready and not yet in the current kernel versions ... But OK, one day it will be there. I can wait.

Besides: I fail to understand why you are rushing so madly?? Nobody forces you to use Linux, you know? If you feel Microsoft's BS operating systems work better for you, you are free to buy and install a Microsoft OS ... Maybe you can even get their new Mac OS X rip-off "Vista" to work?

Again: Nobody forces you to use Linux!

AND this is from a preinstalled linux laptop vendor too!

Well, you learned your lesson, yes? First check the hardware components of the laptop you intend to buy. Use Google. And then and only then buy a laptop. Install Linux yourself. Preferably a distro that is easier for beginners? Maybe Linspire? Maybe Xandros? Maybe Mandriva? Ubuntu is NOT for beginners in my opinion (due to lack of good control panel tools that e.g. Mandriva and OpenSUSE have!), and with all due respect to clem and the marvellous work he is doing, "Mint" is still being worked on and I wouldn't regard it as a "stable" product yet. Even though I like "Mint" a lot: but maybe it's not (yet?) the right distro for you?

but how can I pay you for a month of help to get this laptop's sound and printer and media working?

Without knowing the precise hardware details of that laptop this might as well be an impossible task

and can you guarantee getting these few things working?

From the LinuxMint.com web site:
Linux Mint is not copyrighted. It is free of charge (thanks to your donations and adverts on the website). It comes with no warranty. You can use it, modify it, distribute it and do whatever you want with it. This is our idea of freedom and we hope you'll enjoy it.

Why are you trying so hard to get Linux on that laptop? What's driving you to this? Maybe it would help if you would stop rushing things and go more slowly about your conversion to Linux?

[blacklinux]

my sound card info is listed earlier in this post. I also use macs not windows - would never have a windows machine in my home and this pc is too close for comfort.

bought an asus with intel wireless and audio becaue it was supposed to work. Ubuntu I get notta - no sound and no wireless and even res was bad and now it is OK. Mint no sound but wreless is a champ except for i glitch today so Mint beats out ubuntu.

I wanted to try linux for 8 years and lately the last few years I was dying to try it.

why I want to get this **** working - so I can use it ---- NOW!!!!not 3 years from Now. I also run a small business and work hard and have werid schedules so I have to work on getting this together as soon as I can and whenever I can get the time...

I did try to do my homework. I had no PC in the house so I had to buy 1 to get Linux going and my macs work 100% perfectly. not going to screw them up.

I also want this working so I can use this for my daily work stuff....

enough solid answers for you?

I need to get work done. and if this does not work it is an expensive doorstop BECAUSE I DO NOT DO WINDOZE IN MY HOME!!!!

I like Mint a Lot! It feels clean and neat to me. I just want to get the sound going. printer I have not tried yet. I have a built in cam that is wasted. that is OK I have not tried to burn or play cd's or dvd's yet either. or hook up an external HD wireless and sound is crucial and important in that order. printer is great too all other i do not care - the sound for DVD is crucial just to only play one here or there.

so I think these are valid reasons.

This is not a game for me...This is real. I want to use this bloody machine!


at least I am interested to go the added expense and route and to try to get linux working and get into it. yes?

But probably not good enought for you!

sorry about that! That is my neophyte level.

and everyone has to start at wherever they happen to be.

come up with answers please and not a bunch of wise guy questions and turnoffs - I can get that at the Ubuntu forum any day of the week!
Ok??

[scorp123]

I also use macs not windows

So what's the point switching to a PC then???

bought an asus with intel wireless and audio becaue it was supposed to work. Ubuntu I get notta

"Notta" ??? confused. I suppose this means "nothing"?? How about at least trying to speak in a language we all can understand?

- no sound and no wireless and even res was bad and now it is OK.

What I don't get is this: That ASUS Laptop came shipped with Ubuntu pre-installed ... Why the f*** didn't you contact their support when something wasn't working? Where the hell did you take the idea from that *you* could install an unsupported distribution and then still expect them to support you?? Especially given your lack of knowledge ... ?

And if read your other posting correctly most of the stuff actually worked at the beginning before you messed around with it?

Mint no sound

Code: Select all

sudo lspci

... the whole output please.

I wanted to try linux for 8 years and lately the last few years I was dying to try it.

And why did you start with Ubuntu??? There are other distributions that are for more suited for beginners. And besides: You are already using Mac and Mac OS X as you wrote?? I don't see why you'd want to try Linux so hard? Nobody is forcing you, you know

why I want to get this **** working - so I can use it ---- NOW!!!!not 3 years from Now.

Well, if you think it is "****" why even bother with it?

I did try to do my homework. I had no PC in the house so I had to buy 1 to get Linux going and my macs work 100% perfectly. not going to screw them up.

Even Macs can dual-boot these days, and besides: I hear restoring a Mac is relatively easy, it will even keep all your settings and all that.

I also want this working so I can use this for my daily work stuff....

And I suppose you use your Macs for ... decoration?

enough solid answers for you?

Not in the least, but hey, it's your money

I need to get work done. and if this does not work it is an expensive doorstop BECAUSE I DO NOT DO WINDOZE IN MY HOME!!!!

Talking of expensive doorstops: You already have 1-2 Macs, maybe even more? So I suppose you at least can afford them "expensive doorstops"

I like Mint a Lot! It feels clean and neat to me. I just want to get the sound going.

See above.

Code: Select all

sudo lspci

... I want the whole output.

printer I have not tried yet.

What printer is that? Brand? Make? Model? ...

I have not tried to burn or play cd's or dvd's yet either.

Why not? It should work ... unless it's really an exotic drive (like those external PCMCIA drives that some Sony VAIO laptops had ...)?

or hook up an external HD

Should work, USB and Firewire are pretty much standard these days. Linux should see them as "SCSI" devices, e.g. /dev/sda or /dev/sdb something. You connect them and an icon shows up on your desktop. Pretty much Mac OS like as far as I know.

at least I am interested to go the added expense

Money can't buy everything or everyone

BTW, did you consider to try another Linux distro?

[clem]

Hi,

We only use Paypal to sell our products and accept donations. The Linux Mint Support Center guarantees that the developers answer all your questions and dedicate their time to solving your issues, however we cannot guarantee any result. In the end of the day it's down to the compatibility of your hardware and your environment.

I would suggest the following tips to get your problems fixed on these forums:
- stick to one thread per question and one question per thread
- make sure to post in the right subsection
- give as much info as you can (model, output of commands, error messages)
- be patient
- don't princess about Windows, Mac or anything .. there's no need for it. Forget about passion, stick to your question. If you feel like talking about your experiences or sharing your feelings do so in another thread, but keep your questions separated.

It's always easier to help somebody when he sticks to the definition of the problem, gives you plenty of info and sticks that in the right forum.

Good luck,
Clem.

[scorp123]

Just to mention that the honorable Mr. blacklinux --a Ph.D. as he claims-- has sent me a private message full of insults because he felt I was "busting his ****"; most likely he's talking about my message above where I dared to slightly criticise him for wiping the OS that was pre-installed on his laptop and where I failed to understand why he is rushing things so much? Oh dear ... there is some sensitive folk lurking around here, huh?

[blacklinux]

scorp,

arck - err- fuooo= 1 rack truuuu- er---2 fffffff3oooooo

confused?

you are a freaking joke and a real jerk!

[metapy]

blacklinux: Check out norman's posts, he seems to have a very similar background as you, about the same skill set. He is also frustrated at times, but his is CIVIL when dealing with the people here. That makes all the difference in the world. Most people are more than will to help COMPLETE STRANGERS as long as it is a positive experience for all those involved. The rate you are going, you have basically been told by the developer that your attitude pretty much requires that you PAY someone to help you. Calm down, take a break for a day or two, catch your breath, swallow some pride, make nice with the people here and then try again with many of the helpful suggestions you have been presented with already. Remember that NOBODY is obligated to help you in any way shape or form, one of the things I like to remind people: "You can't get mad at someone if they refuse to do you a favor!"

We are not hear to attack you, all the "mean spirited" posts so far have been a reflection of your attitude and demeanor, change those and I am sure you will have a much better experience.

Good luck!