Computer will not shutdown

[gordon3913]

Running MInt 13 Kernel 3.2.0-23 generic on a Samsung laptop

When I try to shutdown it goes to a black screen but will not shutdown the computer
If I try the reboot icon the laptop will shutdown.
Is there some way of fixing this?

[Kalyk]

First start a textterminal with Ctrl-Alt-F1 and do:

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sudo shutdown -h now

and see if you get a meaningfull errormessage.

If not then look in the logfiles under /var/log and see if there is any information concerning the problem.

By the way: did it ever work or has this problem existed from the beginning?
You might think about trying Mint 17 or you might try updating the kernel.

[gordon3913]

sudo shutdown -h now = the laptop goes to a black screen and does not shutdown

I have installed Mint 17 Mate and still have the same problem.

[seawolf167]

Can you switch to TTY1 [CTRL][ALT][F1] and do anything from in there? Have you tried looking at your logs? /var/log/syslog and the like?

[Ph0z3]

have you checked your power options in the mint menu?

..also your power options in your BIOS?

[Kalyk]

Did you already look in the logfiles to see if there is something there?

I somewhere read that there is a problem with USB3, do you have a USB3-port?

You might post the output of this command to share the specs of your pc

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inxi -Fxz

[gordon3913]

gordon@gordon-R580-R590 ~ $ inxi -Fxz
System: Host: gordon-R580-R590 Kernel: 3.13.0-24-generic i686 (32 bit, gcc: 4.8.2)
Desktop: N/A Distro: Linux Mint 17 Qiana
Machine: Mobo: SAMSUNG model: R580/R590 Bios: Phoenix version: 10JB.M043.20100524.hkk date: 05/24/2010
CPU: Dual core Intel Core i5 CPU M 430 (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9043.66
Clock Speeds: 1: 1199.00 MHz 2: 1199.00 MHz 3: 1199.00 MHz 4: 1199.00 MHz
Graphics: Card: NVIDIA GT216M [GeForce GT 330M] bus-ID: 02:00.0
X.Org: 1.15.1 drivers: (unloaded: fbdev,vesa) FAILED: nouveau Resolution: 1366x768@60.0hz
GLX Renderer: Gallium 0.4 on NVA5 GLX Version: 3.0 Mesa 10.1.0 Direct Rendering: Yes
Audio: Card-1: Intel 5 Series/3400 Series Chipset High Definition Audio driver: snd_hda_intel bus-ID: 00:1b.0
Card-2: NVIDIA GT216 HDMI Audio Controller driver: snd_hda_intel bus-ID: 02:00.1
Sound: Advanced Linux Sound Architecture ver: k3.13.0-24-generic
Network: Card-1: Marvell Yukon Optima 88E8059 [PCIe Gigabit Ethernet Controller with AVB]
driver: sky2 ver: 1.30 port: 5000 bus-ID: 07:00.0
IF: eth0 state: down mac: <filter>
Card-2: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) driver: ath9k bus-ID: 03:00.0
IF: wlan0 state: up mac: <filter>
Drives: HDD Total Size: 500.1GB (1.8% used) 1: id: /dev/sda model: Hitachi_HTS54505 size: 500.1GB
Partition: ID: / size: 99G used: 8.6G (10%) fs: ext4 ID: swap-1 size: 4.00GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: None detected - is lm-sensors installed and configured?
Info: Processes: 178 Uptime: 2 min Memory: 299.5/3899.8MB Runlevel: 2 Gcc sys: 4.8.2 Client: Shell inxi: 1.8.4

[richyrich]

Pointing out an error with your dual graphics system. I don't know if this is causing the problems you are experiencing. And I don't have a pc that has dual graphics, so I have no experience and therefore cannot recommend any solution.

It has detected and tried (failed) to load the nouveau drivers for the nvidia graphics, but is trying to use the intel drivers (gallium) for an un-detected intel graphics chip.

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Graphics: Card: NVIDIA GT216M [GeForce GT 330M] bus-ID: 02:00.0
X.Org: 1.15.1 drivers: (unloaded: fbdev,vesa) FAILED: nouveau Resolution: 1366x768@60.0hz
GLX Renderer: Gallium 0.4 on NVA5 GLX Version: 3.0 Mesa 10.1.0 Direct Rendering: Yes