Is the Software manager server down?

[parejf63]

I have been using mint for a while, and I absolutely love it. Cannot understand why people are scared to use this, but to each thier own,

The last two days, I cannot get a good connection with the software manager, and it tells me all updates have failed or cannot access server. I know it is not my wifi because I am obviously using it now.

Is the server out or being worked on?

I can find nothing on the linuxmint or ubuntu sites.

I am in the US.. If that helps.

Thanks

[karlchen]

Hello, parejf63.

The last two days, I cannot get a good connection with the software manager, and it tells me all updates have failed or cannot access server.

Could this be a late report about this problem?
<SOLVED> Problem with Linux Mint repositories and websites

In case this is not the problem which you experienced and in case you still experience the problem, then please open a terminal window, execute the following commands and post the complete screen output here:

• Exact version info:

  Code: Select all

  inxi -Sx

• Names and content of sources list files:

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  inxi -r

• What happens if your system tries to query the configured software sources:

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  sudo apt-get update

Kind regards,
Karl

[jimallyn]

I think the server was down for a short period of time recently, but it should be back up now. Which version of Mint are you using? If it is anything other than 13 or 17, it is considered obsolete and the repositories have been taken down.

[parejf63]

Thank you here are the results.

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john@john-Satellite-L875D ~ $ inxi -sx
Sensors:   System Temperatures: cpu: 37.9C mobo: N/A gpu: 37.0 
           Fan Speeds (in rpm): cpu: N/A

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john@john-Satellite-L875D ~ $ inxi -r
Repos:     Active apt sources in file: /etc/apt/sources.list.d/removed.list
           deb http://archive.removed/ubuntu trusty-removed apps
           Active apt sources in file: /etc/apt/sources.list.d/official-package-repositories.list
           deb http://packages.linuxmint.com qiana main upstream import
           deb http://extra.linuxmint.com qiana main
           deb http://archive.ubuntu.com/ubuntu trusty main restricted universe multiverse
           deb http://archive.ubuntu.com/ubuntu trusty-updates main restricted universe multiverse
           deb http://security.ubuntu.com/ubuntu/ trusty-security main restricted universe multiverse
           deb http://archive.canonical.com/ubuntu/ trusty partner

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john@john-Satellite-L875D ~ $ sudo apt-get update
[sudo] password for john: 
E: Could not get lock /var/lib/apt/lists/lock - open (11: Resource temporarily unavailable)
E: Unable to lock directory /var/lib/apt/lists/
john@john-Satellite-L875D ~ $

[parejf63]

Mint 17

[karlchen]

The first command is

Code: Select all

inxi -Sx

Capital S, not lowercase s. Linux is case sensitive.

On the failure of "sudo apt-get update":
Make sure no other instance of mintupdate, Synaptic, apt-get is active at that time. Only one process at a time can query the software sources.

The output of "inxi -r" looks good. No obvious errors in the sources list files.

Try the two failed commands again, please.

[parejf63]

OK updates are working now. Thank you. However, the software manager seems to be downloading but I cannot see any download progress in the bar of the Sofware Manager

[karlchen]

OK updates are working now.

Weird, because no command to fix anything had been posted. All 3 commands served diagnostic purposes only.

However, the software manager seems to be downloading but I cannot see any download progress in the bar of the Sofware Manager

You did not start the Software Manager while Mint Update was still actively doing something?

All software management programmes, mintUpdate, Software Manager, Synaptic, apt-get, they all use the same resources under their hood and they expect to have exclusive access to these resources when they need them.

[parejf63]

OK updates are working now.

Weird, because no command to fix anything had been posted. All 3 commands served diagnostic purposes only.

However, the software manager seems to be downloading but I cannot see any download progress in the bar of the Sofware Manager

You did not start the Software Manager while Mint Update was still actively doing something?

All software management programmes, mintUpdate, Software Manager, Synaptic, apt-get, they all use the same resources under their hood and they expect to have exclusive access to these resources when they need them.

Thanks so much, I used the update manager..