Won't Shutdown

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Diego24
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Won't Shutdown

Post by Diego24 »

Specs: 17.2 Mate, (had the same problem on 17.0 Mate too), on an old HP Pavilion dv1000. Running a dual boot with a defunct windows partition, also.

Problem: computer won't turn off. The windows all close down, and the screen displays the Linux Mint logo (as it would during a normal shutdown) but it just stays on that logo indefinitely. I have to manually hold down the power switch to get it to shutdown after that.

Potential Cause: last major thing I did before the problem surfaced was open up the Driver Manager for the first time. There was a change in there that was set to apply, and I applied it. I don't exactly remember what the change was about. The revert option isn't available to see if that might help. (Perhaps that's because I updated to 17.1?)

Thank you.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
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Pjotr
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Re: Won't Shutdown

Post by Pjotr »

Please generate an overview of your system like this:
- launch a terminal window and make it full screen, to avoid chopped lines;
- copy/paste this command into the terminal:

Code: Select all

inxi -Fxz
(if you type: the letter F is a capital letter)

Press Enter.

Copy/paste the output in your next message.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
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Diego24
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Re: Won't Shutdown

Post by Diego24 »

Ok, Pjotr, here you go:

System: Host: Diego-HP-Pavilion-dv1000-EC137UA-ABA Kernel: 3.13.0-24-generic i686 (32 bit, gcc: 4.8.2)
Desktop: N/A Distro: Linux Mint 17.1 Rebecca
Machine: System: Hewlett-Packard product: HP Pavilion dv1000 (EC137UA#ABA) version: Rev 1
Mobo: Quanta model: 308F version: 46.11 Bios: Hewlett-Packard version: F.07 date: 06/06/2005
CPU: Single core Intel Celeron M (-UP-) cache: 1024 KB flags: (nx sse sse2) bmips: 2993.38 clocked at 1496.693 MHz
Graphics: Card: Intel Mobile 915GM/GMS/910GML Express Graphics Controller bus-ID: 00:02.0
X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1280x768@60.0hz
GLX Renderer: Mesa DRI Intel 915GM x86/MMX/SSE2 GLX Version: 1.4 Mesa 10.1.0 Direct Rendering: Yes
Audio: Card: Intel 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller driver: snd_intel8x0 ports: 1c00 18c0 bus-ID: 00:1e.2
Sound: Advanced Linux Sound Architecture ver: k3.13.0-24-generic
Network: Card-1: Broadcom BCM4318 [AirForce One 54g] 802.11g Wireless LAN Controller driver: wl bus-ID: 06:06.0
IF: N/A state: N/A mac: N/A
Card-2: Realtek RTL-8100/8101L/8139 PCI Fast Ethernet Adapter
driver: 8139too ver: 0.9.28 port: 3000 bus-ID: 06:00.0
IF: eth0 state: unknown speed: 100 Mbps duplex: full mac: <filter>
Drives: HDD Total Size: 60.0GB (13.9% used) 1: id: /dev/sda model: IC25N060ATMR04 size: 60.0GB
Partition: ID: / size: 15G used: 7.8G (56%) fs: ext4 ID: swap-1 size: 2.14GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: None detected - is lm-sensors installed and configured?
Info: Processes: 138 Uptime: 5 min Memory: 299.9/2006.9MB Runlevel: 2 Gcc sys: 4.8.2 Client: Shell inxi: 1.8.4
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Pjotr
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Re: Won't Shutdown

Post by Pjotr »

Might be a driver issue. First try the easy generic solutions:

a. Install the latest kernel from the 3.13 series:
https://sites.google.com/site/easylinux ... el-updates
(item 3, right column)

Then reboot.

b. When no improvement: install the latest kernel from the 3.16 series.

Then reboot.

c. When no improvement: install the latest kernel from the 3.19 series.

Then reboot.

d. When still no improvement: check the support section of the HP website for a newer BIOS / UEFI and when available, install it.
Tip: 10 things to do after installing Linux Mint 21.3 Virginia
Keep your Linux Mint healthy: Avoid these 10 fatal mistakes
Twitter: twitter.com/easylinuxtips
All in all, horse sense simply makes sense.
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