Cannot install citrix receiver

Questions about applications and software
Forum rules
Before you post please read this

Cannot install citrix receiver

Postby altae on Fri Mar 28, 2014 9:55 am

Does anybody know how to install the citrix receiver (icaclient_13.0.0.256735_amd64.deb) on LMDE 64 bit? All I get is a list of packages that are missing but I cannot install them. Please take a look at the output I got when I tried to install it. Where can I get those packages? Any help would be highly appreciated.

screenshot.png
altae
Level 1
Level 1
 
Posts: 45
Joined: Mon Mar 03, 2014 5:17 pm

Linux Mint is funded by ads and donations.
 

Re: Cannot install citrix receiver

Postby Monsta on Fri Mar 28, 2014 10:42 am

This package seems too old, it depends on obsolete libs and isn't multiarch-compatible. Find a modern version.

And don't use dpkg, it's a low-level tool which can't install the dependencies. Use gdebi/gdebi-gtk/gdebi-kde.
Monsta
Level 8
Level 8
 
Posts: 2417
Joined: Fri Aug 19, 2011 3:46 am

Re: Cannot install citrix receiver

Postby zerozero on Fri Mar 28, 2014 11:55 am

Monsta wrote:This package seems too old, it depends on obsolete libs and isn't multiarch-compatible. Find a modern version.

And don't use dpkg, it's a low-level tool which can't install the dependencies. Use gdebi/gdebi-gtk/gdebi-kde.

also if i may add i don't think altae will be able to install the 64bit package;
try the 32bit deb of the citrix receiver (but even that one i think you'll have problems installing)
zerozero
Level 16
Level 16
 
Posts: 6472
Joined: Tue Jul 07, 2009 2:29 pm

Re: Cannot install citrix receiver

Postby altae on Fri Mar 28, 2014 12:29 pm

Thanks for the reply. But now I've got two more questions. Where should I get a newer package? That's the latest version, directly downloaded from the citrix website. And why should I try to install the 32 bit version on a 64 bit LMDE?
altae
Level 1
Level 1
 
Posts: 45
Joined: Mon Mar 03, 2014 5:17 pm

Re: Cannot install citrix receiver

Postby Monsta on Fri Mar 28, 2014 12:34 pm

altae wrote:And why should I try to install the 32 bit version on a 64 bit LMDE?

Because of Multiarch.
Monsta
Level 8
Level 8
 
Posts: 2417
Joined: Fri Aug 19, 2011 3:46 am

Re: Cannot install citrix receiver

Postby zerozero on Fri Mar 28, 2014 12:35 pm

1- apparently that is the newest version available; if that one doesn't work, you are out of luck; it means that it's not (yet) compatible with debian jessie/lmde.

2- as you saw in the output you posted citrix receiver is truly a 32bit package (even when it comes masked as 64bit deb: the same that happens with skype, wine, a few others; search for multiarch to know more >> or follow Monsta's link above :D )
so, yep, you should install the 32bit deb (even if your install is 64bit; that doesn't mean that it will work; see 1)
zerozero
Level 16
Level 16
 
Posts: 6472
Joined: Tue Jul 07, 2009 2:29 pm

Re: Cannot install citrix receiver

Postby altae on Fri Mar 28, 2014 12:55 pm

Thanks again. I will try and report :-)
altae
Level 1
Level 1
 
Posts: 45
Joined: Mon Mar 03, 2014 5:17 pm

Re: Cannot install citrix receiver

Postby altae on Fri Mar 28, 2014 2:06 pm

No success. I guess I just have to wait for a version that works with the latest LMDE 64 bit :-( Good thing I still have my Windows 8 :-)
altae
Level 1
Level 1
 
Posts: 45
Joined: Mon Mar 03, 2014 5:17 pm

Re: Cannot install citrix receiver

Postby Reorx on Wed Jun 04, 2014 11:50 am

altae wrote:No success. I guess I just have to wait for a version that works with the latest LMDE 64 bit :-( Good thing I still have my Windows 8 :-)
altae;

I am in the process of updating to LM17Cin on 3 of my laptops... I have done 1 already. I installed LM17C32 on it (single core CPU with 1 GB or RAM). I D/L the 32 bit version of the Citrix package you refer to. I installed it on my newly installed system without any problems whatsoever. I did the installation graphically though... I just clicked on the .deb package and box opens... it tells you some information about the package and the dependencies... When I click install now, the package installed the ICAClient AND the dependencies quickly, easily, and without any problems or errors. On the first attempt at using ICAClient, I got an SSL error 61 so I had to move my certificates to the right location. Once I did that, everything worked great.

My recommendation to you would be to try the installation from the desktop not the terminal... I know that there should be no difference but I think it is worth the try.

I should be installing the 64 bit ICAClient on my other 2 laptops over the next week or 2... I let you know how that goes... :mrgreen:
Last edited by Reorx on Thu Jun 19, 2014 10:10 am, edited 1 time in total.
Procrastinate now!
User avatar
Reorx
Level 6
Level 6
 
Posts: 1406
Joined: Tue Jul 07, 2009 7:14 pm
Location: SE Florida, USA

Re: Cannot install citrix receiver

Postby bill4cyt on Wed Jun 18, 2014 10:51 pm

Figured out how to do this tonight on LM17-MATE (32-bit)

1. Download and install the 32-bit .deb package for Citrix ICA Client from Citrix download page (http://www.citrix.com/downloads/citrix-receiver/linux/receiver-for-linux-130.html).

2. Go to download folder and install graphically (not from terminal).

3. At the end of the install process, you should receive an error message: FAILED TO COMPLETELY INSTALL ALL DEPENDENCIES

 To resolve this issue, open terminal window and paste the following command: sudo apt-get install –f

4. Open Firefox and navigate to remote access site.

5. Login to remote access portal and click on REMOTE DESKTOP icon (it took 30-45 seconds the first time for me to get a response).

 If Firefox prompts you to open a .ica file, choose to open it with /opt/Citrix/ICAClient/wfica.sh, and tell Firefox to remember that choice.

 You might see the following error when accessing remote sessions: Citrix Receiver | SSL error | Contact your help desk with the following information:
You have not chosen to trust"/C=US/ST=/L=/O=Equifax/OU=Equifax Secure Certificate Authority/CN=", the issuer of the server's security certificate ((SSL error 61).

 If you see the above error, logout of remote session and close Firefox. Open a terminal window and paste the following command: sudo ln -s /usr/share/ca-certificates/mozilla/* /opt/Citrix/ICAClient/keystore/cacerts

6. Repeat step #4 and you should be able to access RDP. Again, it took nearly a minute for it to load, but I’m hoping that’s because it was downloading plugins in the background and future logins won’t take so long.

Good Luck!!
bill4cyt
Level 1
Level 1
 
Posts: 1
Joined: Wed Jun 18, 2014 10:44 pm

Re: Cannot install citrix receiver

Postby Reorx on Thu Jun 19, 2014 10:13 am

I should be installing the 64 bit ICAClient on my other 2 laptops over the next week or 2... I let you know how that goes...
Well, I did an install of the ICAClient on my home laptop which is running LM17C64... Used Synaptic and got the packed from the repos. The install went smoothly (just like my 32 bit system)...

I encountered another ICAClient problem recently and will be starting a thread about it later today... fortunately, the solution is simple... :mrgreen:

- R -
Procrastinate now!
User avatar
Reorx
Level 6
Level 6
 
Posts: 1406
Joined: Tue Jul 07, 2009 7:14 pm
Location: SE Florida, USA

Linux Mint is funded by ads and donations.
 

Return to Software & Applications

Who is online

Users browsing this forum: No registered users and 4 guests