Latest update breaks my skype audio

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Latest update breaks my skype audio

Postby rolandpish on Thu Jun 16, 2011 10:24 am

Hi there.

After updates of June 15 2011 Skype was updated to version 2.2.0.35 and my Skype audio is not working anymore. This is what I'm doing:

1. Open Skype options and do the test call.
2. The test call works properly.
3. Close options window.
4. Reopen options window.
5. Do a test call again.
6. The call window shows that the call is in progress but I can't hear anything and my mic records nothing.
7. Do a call with a friend and I still can't hear anything and my friend can't hear me as well. (the call window shows that the call is in progress)
8. Close Skype and reopen it. The problem persists.
9. Restart computer.
10. Go to step #1

This happens in my desktop computer (64bit) and in my laptop (32bit).

PS: all my other audio programs work correctly: vlc, audacious, totem, etc.

Any help is greatly appreciated.

Cheers.
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Re: Latest update breaks my skype audio

Postby lauren on Thu Jun 16, 2011 12:31 pm

Hi!
Did you try: Options > Sound Devices
Don't "Allow Skype to automatically adjust my mixer levels" ?
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Re: Latest update breaks my skype audio

Postby rolandpish on Thu Jun 16, 2011 12:35 pm

lauren wrote:Hi!
Did you try: Options > Sound Devices
Don't "Allow Skype to automatically adjust my mixer levels" ?
lauren


Thanks for your reply Lauren. Yes, I tried both options, but the problem persists.
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Re: Latest update breaks my skype audio

Postby lauren on Thu Jun 16, 2011 3:44 pm

Hi!
Maybe you will find a hint on seeley's help (05 sound):
http://forums.linuxmint.com/viewtopic.php?f=42&t=63673&p=366328#p366328/url
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Re: Latest update breaks my skype audio

Postby rolandpish on Sun Jun 26, 2011 9:22 pm

Thanks for your help Lauren.

I did the steps of the audio section on the link you provided (some of them didn't apply to my sound card) but the problem persisted.

A very curious thing was that if I use another skype account that I own, the problem doesn't occur at all. So, for the sake of a test, I go back and login with my "first" account and the problem occurs, then logout and login with the "other" account and the problem doesn't happen. Weird!

The account I'm having audio problems with was created around 2003 (I guess), and the "other" account was created in 2008. Does this have something to do with the problem?
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Re: Latest update breaks my skype audio

Postby yuniko on Thu Jul 28, 2011 10:07 am

why don't you try reinstalling skype again? or try to make another account. hope it'll help. :)
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Re: Latest update breaks my skype audio

Postby rolandpish on Thu Jul 28, 2011 10:25 am

Thanks for your reply yuniko.

I removed skype and removed my .Skype folder that is within my home folder, reinstalled and the problem persisted.
So, I started looking for the 2.1.0.81 version in order to downgrade skype. Fortunately I did found that version and the audio problem is gone :)

Cheers
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