Linux Mint Forums

by **josefg** on Thu Nov 22, 2012 7:46 am

Hi,

I installed LMDE on a Toshiba Satellite L870-132 laptop.
Works well, except that the microphone is not recognised and doesn't work.

If I go to Preferences -> Sound I can see two drivers on the Output tab (Turks/Whistler HDMI Audio [Radeon HD 6000 Series] Digital Stereo (HDMI), and Built-in Audio Analog Stereo). But on the Input tab, I see nothing at all, just a disabled panel.

Any advice as to how I should proceed?
The person who uses this computer wishes to have Skype working...

TIA

by **josefg** on Thu Nov 22, 2012 9:24 am

Plugging in an external microphone does not make any difference.

by **nobodynoze** on Thu Nov 22, 2012 1:37 pm

I might be able to help but I don't have LMDE on this computer. If I have to, I'll boot up a live medium of it.

Is there a sound mixer someplace? The other idea I had is to find something like 'Other Devices.' If you run dmesg or lspci or lshw to make sure it's detected, is it listed?

If you find settings for sound (listing ALSA), it should be under input someplace. Also, there are other settings in which the volume for the mic might be turned down. If you find it under Input Devices someplace, it will probably be Analog Mono. I might even guess that it's treating the mic as part of the 'sound card.'

I recently configured sound for skype and ALSA/PULSEAUDIO for a usb headset/mic combo. I am also trying to help someone who is running LMDE and wants to use a TV as monitor.

But, if you provide further info, I'll try to see what I can find (either on an installed LMDE or live CD).

by **josefg** on Fri Nov 23, 2012 7:59 am

Thanks nobodynoze,

I would be very grateful for help.

Typing lspci gives the following:

Code: Select all: $ lspci | grep Audio 00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04) 01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Turks/Whistler HDMI Audio [Radeon HD 6000 Series]

Complete lspci gives:

Code: Select all: $ lspci 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09) 00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4) 00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4) 00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4) 00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04) 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Thames XT/GL [Radeon HD 7600M Series] 01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Turks/Whistler HDMI Audio [Radeon HD 6000 Series] 08:00.0 Network controller: Atheros Communications Inc. AR9485 Wireless Network Adapter (rev 01) 09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 07)

dmsg gives:

Code: Select all: $ dmesg | grep Audio [ 11.069421] input: HD-Audio Generic HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input11

lshw gives:

Code: Select all: $ sudo lshw [sudo] password for myuser: mycomputer description: Notebook product: SATELLITE L870-132 (PSKBLE-01G004DU) vendor: TOSHIBA version: PSKBLE-01G004DU serial: 7C114854R width: 64 bits capabilities: smbios-2.7 dmi-2.7 vsyscall32 configuration: boot=normal chassis=notebook family=Type1Family sku=PSKBLE-01G004DU uuid=80E08F32-2F4C-E281-2444-4C72B951700D *-core description: Motherboard product: Type2 - Board Product Name1 vendor: Type2 - Board Vendor Name1 physical id: 0 version: Type2 - Board Version serial: Type2 - Board Serial Number slot: Type2 - Board Chassis Location *-firmware description: BIOS vendor: Insyde Corp. physical id: 0 version: 1.50 date: 06/20/2012 size: 128KiB capacity: 2496KiB capabilities: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification uefi *-cpu description: CPU product: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz serial: To Be Filled By O.E.M. slot: U3E1 size: 1200MHz capacity: 4GHz width: 64 bits clock: 100MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm ida arat epb xsaveopt pln pts tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms cpufreq configuration: cores=2 enabledcores=2 threads=4 *-cache:0 description: L1 cache physical id: 9 slot: L1 Cache size: 32KiB capacity: 32KiB capabilities: internal write-through instruction *-cache:1 description: L2 cache physical id: a slot: L2 Cache size: 256KiB capacity: 256KiB capabilities: internal write-through unified *-cache:2 description: L3 cache physical id: b slot: L3 Cache size: 3MiB capacity: 3MiB capabilities: internal write-back unified *-cache description: L1 cache physical id: 8 slot: L1 Cache size: 32KiB capacity: 32KiB capabilities: internal write-through data *-memory description: System Memory physical id: 28 slot: System board or motherboard size: 6GiB *-bank:0 description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns) product: M471B5773DH0-CK0 vendor: Samsung physical id: 0 serial: E3B7609E slot: DIMM0 size: 2GiB width: 64 bits clock: 1600MHz (0.6ns) *-bank:1 description: SODIMM DDR3 Synchronous 1600 MHz (0.6 ns) product: M471B5173BH0-CK0 vendor: Samsung physical id: 1 serial: 9494517F slot: DIMM1 size: 4GiB width: 64 bits clock: 1600MHz (0.6ns) *-pci:0 description: PCI bridge product: Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port vendor: Intel Corporation physical id: 1 bus info: pci@0000:00:01.0 version: 09 width: 32 bits clock: 33MHz capabilities: pci pm msi pciexpress normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:3000(size=4096) memory:c2000000-c2ffffff ioport:b0000000(size=268435456) *-display description: VGA compatible controller product: Thames XT/GL [Radeon HD 7600M Series] vendor: Advanced Micro Devices [AMD] nee ATI physical id: 0 bus info: pci@0000:01:00.0 version: 00 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi vga_controller bus_master cap_list rom configuration: driver=radeon latency=0 resources: irq:44 memory:b0000000-bfffffff memory:c2000000-c201ffff ioport:3000(size=256) memory:c2040000-c205ffff *-multimedia description: Audio device product: Turks/Whistler HDMI Audio [Radeon HD 6000 Series] vendor: Advanced Micro Devices [AMD] nee ATI physical id: 0.1 bus info: pci@0000:01:00.1 version: 00 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:46 memory:c2020000-c2023fff *-usb:0 description: USB controller product: 7 Series/C210 Series Chipset Family USB xHCI Host Controller vendor: Intel Corporation physical id: 14 bus info: pci@0000:00:14.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:43 memory:c3100000-c310ffff *-communication UNCLAIMED description: Communication controller product: 7 Series/C210 Series Chipset Family MEI Controller #1 vendor: Intel Corporation physical id: 16 bus info: pci@0000:00:16.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: latency=0 resources: memory:c3114000-c311400f *-usb:1 description: USB controller product: 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 vendor: Intel Corporation physical id: 1a bus info: pci@0000:00:1a.0 version: 04 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:16 memory:c3119000-c31193ff *-multimedia description: Audio device product: 7 Series/C210 Series Chipset Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 04 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:45 memory:c3110000-c3113fff *-pci:1 description: PCI bridge product: 7 Series/C210 Series Chipset Family PCI Express Root Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: c4 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:17 *-pci:2 description: PCI bridge product: 7 Series/C210 Series Chipset Family PCI Express Root Port 2 vendor: Intel Corporation physical id: 1c.1 bus info: pci@0000:00:1c.1 version: c4 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:16 memory:c3000000-c30fffff ioport:c3300000(size=1048576) *-network description: Wireless interface product: AR9485 Wireless Network Adapter vendor: Atheros Communications Inc. physical id: 0 bus info: pci@0000:08:00.0 logical name: wlan0 version: 01 serial: 1c:c6:3c:76:1b:e8 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=3.2.0-3-amd64 firmware=N/A ip=192.168.0.107 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn resources: irq:17 memory:c3000000-c307ffff memory:c3300000-c330ffff *-pci:3 description: PCI bridge product: 7 Series/C210 Series Chipset Family PCI Express Root Port 3 vendor: Intel Corporation physical id: 1c.2 bus info: pci@0000:00:1c.2 version: c4 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:18 ioport:2000(size=4096) memory:c1000000-c1ffffff ioport:c0000000(size=16777216) *-network description: Ethernet interface product: RTL8111/8168B PCI Express Gigabit Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:09:00.0 logical name: eth1 version: 07 serial: 4c:72:b9:51:70:0d size: 10Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168e-3_0.0.4 03/27/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:41 ioport:2000(size=256) memory:c0004000-c0004fff memory:c0000000-c0003fff *-usb:2 description: USB controller product: 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 04 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci_hcd latency=0 resources: irq:23 memory:c3118000-c31183ff *-isa description: ISA bridge product: HM76 Express Chipset LPC Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 04 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: latency=0 *-storage description: SATA controller product: 7 Series Chipset Family 6-port SATA Controller [AHCI mode] vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 logical name: scsi0 logical name: scsi2 version: 04 width: 32 bits clock: 66MHz capabilities: storage msi pm ahci_1.0 bus_master cap_list emulated configuration: driver=ahci latency=0 resources: irq:42 ioport:4048(size=8) ioport:4054(size=4) ioport:4040(size=8) ioport:4050(size=4) ioport:4020(size=32) memory:c3117000-c31177ff *-disk description: ATA Disk product: TOSHIBA MQ01ABD0 vendor: Toshiba physical id: 0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: AX00 serial: 62BIFJ86S size: 465GiB (500GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 sectorsize=4096 signature=22ec50a7 *-volume:0 description: EXT4 volume vendor: Linux physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 logical name: /boot version: 1.0 serial: aa5b263b-f174-4757-8e4f-8948902ab584 size: 1500MiB capacity: 1500MiB capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink extents ext4 ext2 initialized configuration: created=2012-10-06 22:49:22 filesystem=ext4 lastmountpoint=/boot modified=2012-11-23 01:09:18 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,user_xattr,barrier=1,data=ordered mounted=2012-11-22 21:22:34 state=mounted *-volume:1 description: Extended partition physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 size: 448GiB capacity: 448GiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume:0 description: Linux filesystem partition physical id: 5 logical name: /dev/sda5 logical name: / capacity: 58GiB configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,user_xattr,barrier=1,data=ordered state=mounted *-logicalvolume:1 description: Linux filesystem partition physical id: 6 logical name: /dev/sda6 logical name: /home capacity: 389GiB configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,user_xattr,barrier=1,data=ordered state=mounted *-volume:2 description: Windows NTFS volume physical id: 3 bus info: scsi@0:0.0.0,3 logical name: /dev/sda3 version: 3.1 serial: d453-8518 size: 16GiB capacity: 16GiB capabilities: primary hidden ntfs initialized configuration: clustersize=4096 created=2012-05-17 01:12:11 filesystem=ntfs label=HDDRECOVERY state=clean *-cdrom description: DVD-RAM writer product: CDDVDW SN-208AB vendor: TSSTcorp physical id: 1 bus info: scsi@2:0.0.0 logical name: /dev/cdrom1 logical name: /dev/cdrw1 logical name: /dev/dvd1 logical name: /dev/dvdrw1 logical name: /dev/sr0 version: TO03 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=nodisc *-serial UNCLAIMED description: SMBus product: 7 Series/C210 Series Chipset Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 04 width: 64 bits clock: 33MHz configuration: latency=0 resources: memory:c3115000-c31150ff ioport:4000(size=32) *-scsi physical id: 2 bus info: usb@1:1.2 logical name: scsi7 capabilities: emulated *-disk description: SCSI Disk product: My Passport 0730 vendor: WD physical id: 0.0.0 bus info: scsi@7:0.0.0 logical name: /dev/sdb version: 1015 serial: WXL1E11ZAM79 size: 931GiB (1TB) capabilities: partitioned partitioned:dos configuration: ansiversion=6 sectorsize=512 signature=00042ada *-volume:0 description: Windows NTFS volume physical id: 1 bus info: scsi@7:0.0.0,1 logical name: /dev/sdb1 logical name: /media/Josef-Work version: 3.1 serial: 1056-0ce3 size: 784GiB capacity: 784GiB capabilities: primary ntfs initialized configuration: clustersize=4096 created=2012-04-03 21:32:33 filesystem=ntfs label=Josef-Work mount.fstype=fuseblk mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 state=mounted *-volume:1 description: Linux filesystem partition vendor: Linux physical id: 2 bus info: scsi@7:0.0.0,2 logical name: /dev/sdb2 logical name: /media/PACKORG version: 1.0 serial: 74b64da2-d8c3-4789-8be0-becd573ea5d7 size: 146GiB capacity: 146GiB capabilities: primary extended_attributes large_files ext2 initialized configuration: filesystem=ext2 label=PACKORG modified=2012-11-23 10:16:54 mount.fstype=ext2 mount.options=rw,nosuid,nodev,relatime,errors=continue,user_xattr,acl state=mounted *-enclosure UNCLAIMED description: SCSI Enclosure product: SES Device vendor: WD physical id: 0.0.1 bus info: scsi@7:0.0.1 version: 1015 serial: WXL1E11ZAM79 configuration: ansiversion=6 *-battery description: Lithium Ion Battery product: CRB Battery 0 vendor: -Virtual Battery 0- physical id: 1 version: 07/07/2010 serial: Battery 0 slot: Fake *-power UNCLAIMED description: OEM_Define1 product: OEM_Define5 vendor: OEM_Define2 physical id: 2 version: OEM_Define6 serial: OEM_Define3 capacity: 75mWh

Are there more commands I can run to help explain?

I am attaching some screenshots here of the audio settings control panel.

by **cwsnyder** on Fri Nov 23, 2012 3:02 pm

In your screenshot2.png, your microphone is muted. Have you tried raising the volume setting on the microphone?

by **josefg** on Mon Nov 26, 2012 6:56 am

Actually, the microphone volume control is disabled. If you look closely at Screenshot2.png, you can see that the Input volume control is painted in grey rather than normal colors. So it's not possible to adjust it... :cry:

by **cwsnyder** on Mon Nov 26, 2012 7:46 am

If you have a mixer application, it will probably show if you click on the speaker icon in the notification area. If you have no speaker icon, you probably also do not have a mixer app loaded and should look to install pavucontrol or similar mixer application, because at present any microphone you have is either disabled, muted or not connected from your screen shots.

by **josefg** on Tue Nov 27, 2012 7:07 am

Hi cwsnyder,

I have a speaker icon in the notification area. It looks normal for the Cinnamon desktop.
See the screen shot I am attaching now.

I have an internal built-in microphone in this laptop. Have not tested if it works in another OS, as I have no other OS installed. However, I have tested plugging in an external microphone that I know works on another computer, and it was not recognised either.

Do you still think it can help to install pavucontrol? I have not needed this on my three other LMDE installations, and the microphone works normally on all those three.

by **cwsnyder** on Tue Nov 27, 2012 8:30 pm

I was suggesting something to try, I don't know if it will help. You seem to need something which has a control for the microphone input, since it looks as if it is disabled at present.

by **josefg** on Wed Jan 09, 2013 5:32 pm

cwsnyder wrote:I was suggesting something to try, I don't know if it will help. You seem to need something which has a control for the microphone input, since it looks as if it is disabled at present.

I installed Pavucontrol, but alas, no progress. No hardware input devices are detected - he gives the message "No input devices available".
Have also upgraded to Update Pack 6, but no help in that either.

Linux Mint Forums

Microphone not recognised

Microphone not recognised

Re: Microphone not recognised

Re: Microphone not recognised

Re: Microphone not recognised

Re: Microphone not recognised

Re: Microphone not recognised

Re: Microphone not recognised

Re: Microphone not recognised

Re: Microphone not recognised

Re: Microphone not recognised

Who is online