Linux Mint RandomlyFreezes

[zerozero]

Hello:

I've experienced Linux Mint Debian (LMDE - latest version - 32bit) to freeze randomly. It can happen any time, during boot-up, web searching, playing music, checking email, chatting, etc... The machine is unresponsive, the mouse is the only device that works during the 3~5min freeze. Then the machine goes back to working as expected. I've installed LMDE-32bit via CD, USB on different machines, with different hardware and experience the same unresponsiveness over time.

Pleas keep in mind this happened immediately after a vanilla install. So, I did not go out and start randomly installing software from on unknown repositories.

If others have experienced the same scenario, have you found a way to resolve it. I've been searching the web and have not found a resolution?

I've included my hardware from my test net-book below.

Code: Select all

00:00.0 Host bridge: Intel Corporation Mobile 945GME Express Memory Controller Hub (rev 03)
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, fast devsel, latency 0
   Capabilities: <access denied>
   Kernel driver in use: agpgart-intel

00:02.0 VGA compatible controller: Intel Corporation Mobile 945GME Express Integrated Graphics Controller (rev 03) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, fast devsel, latency 0, IRQ 16
   Memory at 58480000 (32-bit, non-prefetchable) [size=512K]
   I/O ports at 60c0 [size=8]
   Memory at 40000000 (32-bit, prefetchable) [size=256M]
   Memory at 58500000 (32-bit, non-prefetchable) [size=256K]
   Expansion ROM at <unassigned> [disabled]
   Capabilities: <access denied>
   Kernel driver in use: i915

00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, fast devsel, latency 0
   Memory at 58400000 (32-bit, non-prefetchable) [size=512K]
   Capabilities: <access denied>

00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 02)
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, fast devsel, latency 0, IRQ 45
   Memory at 58540000 (64-bit, non-prefetchable) [size=16K]
   Capabilities: <access denied>
   Kernel driver in use: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 02) (prog-if 00 [Normal decode])
   Flags: bus master, fast devsel, latency 0
   Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
   I/O behind bridge: 00005000-00005fff
   Memory behind bridge: 57300000-583fffff
   Prefetchable memory behind bridge: 0000000050000000-0000000050ffffff
   Capabilities: <access denied>
   Kernel driver in use: pcieport

00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 02) (prog-if 00 [Normal decode])
   Flags: bus master, fast devsel, latency 0
   Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
   I/O behind bridge: 00003000-00004fff
   Memory behind bridge: 56300000-572fffff
   Prefetchable memory behind bridge: 0000000051000000-00000000520fffff
   Capabilities: <access denied>
   Kernel driver in use: pcieport

00:1c.2 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 3 (rev 02) (prog-if 00 [Normal decode])
   Flags: bus master, fast devsel, latency 0
   Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
   I/O behind bridge: 00002000-00002fff
   Memory behind bridge: 55200000-562fffff
   Prefetchable memory behind bridge: 0000000052100000-00000000530fffff
   Capabilities: <access denied>
   Kernel driver in use: pcieport

00:1c.3 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 4 (rev 02) (prog-if 00 [Normal decode])
   Flags: bus master, fast devsel, latency 0
   Bus: primary=00, secondary=04, subordinate=04, sec-latency=0
   I/O behind bridge: 00001000-00001fff
   Memory behind bridge: 54100000-551fffff
   Prefetchable memory behind bridge: 0000000053100000-00000000540fffff
   Capabilities: <access denied>
   Kernel driver in use: pcieport

00:1d.0 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 02) (prog-if 00 [UHCI])
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, medium devsel, latency 0, IRQ 16
   I/O ports at 6080 [size=32]
   Kernel driver in use: uhci_hcd

00:1d.1 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 02) (prog-if 00 [UHCI])
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, medium devsel, latency 0, IRQ 17
   I/O ports at 6060 [size=32]
   Kernel driver in use: uhci_hcd

00:1d.2 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 02) (prog-if 00 [UHCI])
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, medium devsel, latency 0, IRQ 18
   I/O ports at 6040 [size=32]
   Kernel driver in use: uhci_hcd

00:1d.3 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 02) (prog-if 00 [UHCI])
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, medium devsel, latency 0, IRQ 19
   I/O ports at 6020 [size=32]
   Kernel driver in use: uhci_hcd

00:1d.7 USB controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 02) (prog-if 20 [EHCI])
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, medium devsel, latency 0, IRQ 16
   Memory at 58544400 (32-bit, non-prefetchable) [size=1K]
   Capabilities: <access denied>
   Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e2) (prog-if 01 [Subtractive decode])
   Flags: bus master, fast devsel, latency 0
   Bus: primary=00, secondary=05, subordinate=05, sec-latency=32
   Capabilities: <access denied>

00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 02)
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, medium devsel, latency 0
   Capabilities: <access denied>

00:1f.2 IDE interface: Intel Corporation 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] (rev 02) (prog-if 80 [Master])
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 17
   I/O ports at 01f0 [size=8]
   I/O ports at 03f4 [size=1]
   I/O ports at 0170 [size=8]
   I/O ports at 0374 [size=1]
   I/O ports at 60a0 [size=16]
   Capabilities: <access denied>
   Kernel driver in use: ata_piix

00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 02)
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: medium devsel, IRQ 17
   I/O ports at 6000 [size=32]
   Kernel driver in use: i801_smbus

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
   Subsystem: Acer Incorporated [ALI] Device 015b
   Flags: bus master, fast devsel, latency 0, IRQ 44
   I/O ports at 3000 [size=256]
   Memory at 51010000 (64-bit, prefetchable) [size=4K]
   Memory at 51000000 (64-bit, prefetchable) [size=64K]
   Expansion ROM at 51020000 [disabled] [size=128K]
   Capabilities: <access denied>
   Kernel driver in use: r8169

03:00.0 Ethernet controller: Atheros Communications Inc. AR242x / AR542x Wireless Network Adapter (PCI-Express) (rev 01)
   Subsystem: Foxconn International, Inc. Device e008
   Flags: bus master, fast devsel, latency 0, IRQ 18
   Memory at 55200000 (64-bit, non-prefetchable) [size=64K]
   Capabilities: <access denied>
   Kernel driver in use: ath5k

[oobetimer]

One medicine is to remove apt-xapian-index package completely ..

[xenopeek]

Moved here by moderator

[LinuxMint123]

Ok...I did some research before I removed 'apt-xapian-index'. After further analysis, it appeared to be safe to remove, so I did. The machine appeared to be working just fine...then it the machine freezes for about 3~5min.

Any other suggestions?

[Penurious Penguin]

Using Linux Mint (Maya/Mate) here and have similar issues several times per day; screen freezes, all keyboard input fails and mouse still moves but has no effect -- requires hard reboot. Mostly occurrs when using Firefox, though may be unrelated.

System Info:
Linux Mint Maya 64bit (Mate)
Asus Laptop K53E (Intel i5)

[LinuxMint123]

I believe I have found the issue. Possible bad hard drive. After reviewing the log file from the recent "freeze" this is what has been captured. If anyone can confirm this, please do so.



sd 0:0:0:0: [sda] Unhandled sense code
Jun 7 19:32:57 laptop kernel: [31306.500738] sd 0:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jun 7 19:32:57 laptop kernel: [31306.500754] sd 0:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor]
Jun 7 19:32:57 laptop kernel: [31306.500773] Descriptor sense data with sense descriptors (in hex):
Jun 7 19:32:57 laptop kernel: [31306.500783] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
Jun 7 19:32:57 laptop kernel: [31306.500827] 0a b5 23 8e
Jun 7 19:32:57 laptop kernel: [31306.500846] sd 0:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed
Jun 7 19:32:57 laptop kernel: [31306.500867] sd 0:0:0:0: [sda] CDB: Read(10): 28 00 0a b5 23 88 00 00 08 00
Jun 7 19:32:57 laptop kernel: [31306.500982] ata1: EH complete
Jun 7 19:33:01 laptop kernel: [31310.600575] ata1.00: configured for UDMA/133
Jun 7 19:33:01 laptop kernel: [31310.600604] ata1: EH complete
Jun 7 19:33:06 laptop kernel: [31314.709031] ata1.00: configured for UDMA/133
Jun 7 19:33:06 laptop kernel: [31314.709068] ata1: EH complete
Jun 7 19:33:10 laptop kernel: [31318.800661] ata1.00: configured for UDMA/133
Jun 7 19:33:10 laptop kernel: [31318.800703] ata1: EH complete
Jun 7 19:33:14 laptop kernel: [31322.900666] ata1.00: configured for UDMA/133
Jun 7 19:33:14 laptop kernel: [31322.900711] ata1: EH complete
Jun 7 19:33:18 laptop kernel: [31326.988661] ata1.00: configured for UDMA/133
Jun 7 19:33:18 laptop kernel: [31326.988706] ata1: EH complete
Jun 7 19:33:22 laptop kernel: [31331.076655] ata1.00: configured for UDMA/133
Jun 7 19:33:22 laptop kernel: [31331.076705] sd 0:0:0:0: [sda] Unhandled sense code
Jun 7 19:33:22 laptop kernel: [31331.076716] sd 0:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jun 7 19:33:22 laptop kernel: [31331.076732] sd 0:0:0:0: [sda] Sense Key : Medium Error [current] [descriptor]
Jun 7 19:33:22 laptop kernel: [31331.076751] Descriptor sense data with sense descriptors (in hex):
Jun 7 19:33:22 laptop kernel: [31331.076760] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00
Jun 7 19:33:22 laptop kernel: [31331.076804] 0a b5 23 8e
Jun 7 19:33:22 laptop kernel: [31331.076823] sd 0:0:0:0: [sda] Add. Sense: Unrecovered read error - auto reallocate failed

[Godwin]

your harddrive is dying.. try fsck then do backup.

[Penurious Penguin]

With nearly three thousand views for this topic, I think a "bad" hard-drive is as likely a culprit as Bill Gates. See also: viewtopic.php?f=90&t=103054&start=120 -- This is a pervasive bug.

[xenopeek]

esteban1uy has been helping to diagnose the problems from users of the main edition, on the topic Penurious Penguin is linking to. Latest update is:

So, as some other user pointed, there are multiple causes to the freeze. Two of them are pretty clear:
1) Java messing with LibreOffice, Jdownloader and Firefox.
2) Hybrid graphics systems using the weaker card instead of the stronger.

And now we have two ways to diagnose the problem:
1) Disable Java (if no freezes, that's it)
2) Force software rendering (if no freezes, even if it looks too glitchy, then you have graphics hardware problems).

You can force software rendering for Cinnamon by running the following command. This works on the main edition, but I think this will work on LMDE as well. Software rendering is not yet ready for daily use, but you can use it to analyse your problem further. As detailed on the linked topic, users with certain graphics cards are having issues with Cinnamon, which is being caused by buggy graphics card drivers.

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bash -c "LIBGL_ALWAYS_SOFTWARE=1 cinnamon --replace &"