Linux Mint Forums

Posted: **Wed Mar 20, 2013 2:15 pm**

When I try to run Software Manager, I get the window asking me for the root password and after that nothing happens.

From terminal running

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$ mintinstall -d

Gives me

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xauth: -a955c6979f86385411f12aa818f056f5
-
display: -:0-
final xauth: -a955c6979f86385411f12aa818f056f5
-
final display: -:0-
STARTUP_ID: gksu/|usr|lib|linuxmint|mintInstall|mintInstall.py 'dimi' '|home|dimi'/9822-0-white_TIME0
gksu_context_run: buf: -Wachtwoord: -
no password on keyring
DEBUG (run:after-pass) buf: -Wachtwoord: -
-EBUG (run:post-after-pass) buf: -
-EBUG (run:post-after-pass) buf: -su: Authenticatie fout
-EBUG (auth_failed) buf: -su: Authenticatie fout

My LMDE is installed in Dutch, but it basicly says "Authentication Error".

Anywone have an idea how to resolve this?

Posted: **Wed Mar 20, 2013 2:19 pm**

dimi wrote:When I try to run Software Manager, I get the window asking me for the root password and after that nothing happens.

You don't, it is asking for your own password.

Posted: **Sun Mar 24, 2013 7:25 am**

OK, so I give in my own password and nothing happens. The problem stays the same: I cannot run mintInstall.

Posted: **Mon Mar 25, 2013 3:09 pm**

Hello,

Are you trying to run mintinstall from a secondary user account, ie. not the user account you created when you installed Mint? If so, I think this might be the same problem as I'm experiencing:
http://forums.linuxmint.com/viewtopic.p ... 0&t=129383

As user uid 1000, I can run mintinstall normally, and it accepts my password as "the administrative password".

As another user (say "newuser"), I get the following:

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$ gksu mintinstall

...fails with newuser's password, but works if I enter the password of user uid 1000. This is the same as running Software Manager from the menu, it seems.

Yet:

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$ gksudo mintinstall

...accepts newuser's password and works. So maybe that's a workaround for you?

- m

Posted: **Wed Sep 10, 2014 8:35 pm**

Dimi, did you ever figure out what was wrong and how to fix it? I am having the same problem with Mint 17. Regardless of whether I run it from the main Menu or on a command line, it asks my password then quits. If I use any password other than the root password it gives me a "wrong password" error, but when I put in the root password it simply quits.

IOError: cannot open resource

EDIT DATE: 2014/12/04
Found the answer on another forum. If you have uninstalled any system fonts, you need to reinstall them. To reduce the clutter of a lot having of fonts you rarely use, install Font-Manager. That way all you have to do is turn the superfluous fonts off and on in Font Manager as needed.

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