@GeneBenson: You are correct about my web mail account. I guess in this current era of the Cloud, Snowden and the NSA that I assumed everybody used a web mail account. Since making the switch to Linux from Windows, I even do my income tax return on the web.
Thanks for your suggestion to my dilemma. With great optimism I followed your instructions, fully expecting success, but no banana this time. Really frustrating situation, all other file types that I have received in attachments offer the option to open or save except .doc. It certainly isn't the end of the world because I am forced to download first and then open the document, it simply doesn't seem that the extra step should be necessary. Oh well, back to the drawing board.
Thanks again, Richard
Linux Mint 13 (Maya)
Linux Mint Debian Edition (LMDE)
HP Omni 220-1050XT, Intel(R) Core i5 2400S Quad CPU @ 3.3 GHz, 6Gb DDR3 Ram, 1Tb HD,
AMD Radeon HD 6450 Graphics 1GB, 21.5" LCD, Beats Audio