Mint 17 with Cinnamon freezing, possibly touchpad related?

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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby PatH57 on Sat Jul 12, 2014 7:17 am

thanks keep us posted.
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby djwhiteastro on Tue Jul 15, 2014 3:13 pm

So I've had a good couple of days of purely Mint Cinnamon with the old kernel with nouveu drivers, with no real issues The mouse sometimes pauses briefly, but for half a second at most. I'm assuming that's when it would normally have frozen. So yeh, it was the graphics drivers. Not sure why switching back when I first installed Mint 17 did nothing, but I'm not fussed about that right now. I'm just happy to have a relatively bug-free Linux OS again.

Thanks again for all your help!

Cheers

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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby PatH57 on Tue Jul 15, 2014 3:52 pm

Well done.
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby Nem on Sat Jul 19, 2014 12:34 am

I'm experiencing the same issue on my new laptop (Clevo/Metabox W650SJ nvidia-340), is there no better solution than not use NVIDIA drivers?

So far so good using a USB mouse.
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby PatH57 on Sat Jul 19, 2014 3:41 am

well wait for a driver update from nvidia or try a newer kernel. (stay within the minor revision if you have 3.13.a try 3.13.x)
kernel_version.png
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby dcmNindy on Sat Aug 16, 2014 10:20 am

I'm on a Dell XPS15 L502X and just installed Mint 17 / Cinnamon and am having a presistant freezing of the touchpad pointer.
I've been able to open tty1..7 ok; however, I didn't realize X11 was on tty8.
My current escape from the freeze up is to ctrl-alt-f7 then back to ctrl-alt-f8.
I'm getting pretty fast with the key-combination but surely there's got to be a solution.
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby PatH57 on Sat Aug 16, 2014 1:03 pm

open another thread as your system is not the same and other troubleshooting must be done.
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby djwhiteastro on Sat Aug 16, 2014 7:29 pm

Actually sounds like the same thing as my issue (also a Dell XPS15 L502X). Except it wasn't just a mouse freeze, but a complete graphics freeze (only found out when I was watching a video and it stopped too). My quick fix for a while was the same key combo. Like it has been said in this thread, try switching to the nouveu drivers and rebooting. Fixed it for me.

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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby PatH57 on Sun Aug 17, 2014 2:15 am

2 things to check with kernel 3.13 and up

1) bios: make sure you have the latest one and check for something like
enable legacy rom
it should be enabled
2) try another kernel like 3.15 (off course have a backup before doing so)

Once you have done so remove the extra settings used in the grub as they were there to bypass original kernel settings.
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby skylinnk on Sun Sep 14, 2014 10:23 pm

Hi!


I have the same problem.
I tried a lot of commands, but nothing works here.
It's a kernel issue, not?

i think it needs a update to work properly.


Cheers
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby PatH57 on Mon Sep 15, 2014 4:19 am

I suggest you open your own thread, you may not have exactly the same hw, drivers or bios?
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby xps_unfreezer on Thu Jul 16, 2015 5:06 am

OP: Did you ever find a satisfactory fix? I have a new 2015 model of the XPS15 and I also got these crashes.

The following seems to work, for me, for now, for at least the last few days:
  • Install the NVIDIA driver though Menu -> Administration -> Driver Manager
  • Run Menu -> Administration -> NVIDIA X Server Settings (should be installed alongside the driver, otherwise it's the package nvidia-settings installable through your favorite package manager)
  • Use that settings tool to choose the GPU profile "Intel (Power Saving Mode)"

You only need to do all this once, the settings are saved. My system has been stable for a few days now. The Intel mode should also be better for battery life. The downsides are (a) presumably, less performance on 3D-intensive games, and (b) the settings manager is slightly broken, so switching back to the NVIDIA GPU seems to require purging all your nvidia-* packages and reinstalling them. But so far I'm fine just using the Intel GPU.

[Edit: The nouveau driver did not work for me, it was unstable. It even crashed the whole system when trying to switch to a virtual console.]
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Re: Mint 17 with Cinnamon freezing, possibly touchpad relate

Postby djwhiteastro on Thu Jul 16, 2015 5:38 am

I did. The nouveau drivers worked for me, I thought I mentioned that in an earlier post. Your fix seems to make sense too for most people, but I also hope to use the GPU for some things, so removing/ignoring it won't help me in the long run.
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