I would really like to see a listserv too. Forums are messy and clunky. It is easy to overlook valuable discussions because the topic is poorly named or you just don't look in the right place. With a listserv you either see all of the mails or get a digest and can quickly see interesting topics and topics that generate interest by others. We'd probably need several different lists: one for help, one for off-topic discussions and maybe one each for the several desktops. I know Mint is lean and mean as far as staff goes, but a listserv would probably be worth the time and effort.
miles quondam et Sinese