How-to "help" someone use a computer.

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Re: How-to "help" someone use a computer.

Postby enxio27 on Sun Jul 13, 2014 11:41 am

I think I'm going to print this out and re-read it every time my mother calls me with a computer problem.
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Re: How-to "help" someone use a computer.

Postby PatH57 on Fri Jul 18, 2014 3:25 pm

my 2 cents,

everybody knows something about computers nowadays and will try to fix it before asking (even my mother)
Be clear and ask again, avoid technical mambo jumbo or sending
Code: Select all
sudo whatever
before checking what the level of understanding is.
Everyone seems to know what memory is and then again and again I hear "I'm running out of memory" when it was disk space...
Linux, windows,unix,MacOS each use a different language. It is all English but so many dialects... and when you start getting fluent in one you tend to forget that others aren't.
People disagree with me. I just ignore them.
(Linus Torvalds, regarding the use of C++ for the Linux kernel.)

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Re: How-to "help" someone use a computer.

Postby gingertom5005 on Tue Oct 28, 2014 1:01 am

I do quite a bit of one to one teaching with older people, often in their seventies and eighties and have been fairly successful with all my students. I have found that it helps to find either what games they like or what their favourite shows and TV series were. Get a seventy five year old onto Youtube and if they love (say) Dr Finlay's Casebook etc their motivation and ability to absorb information and navigate menus seems to increase exponentially. I like the general understanding of posts that the student needs to be doing rather than watching.
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Re: How-to "help" someone use a computer.

Postby Maggie777 on Tue Oct 28, 2014 8:08 am

I have taught two students to use computer.
It's a step by step procedure
first you need to know how much your students already knows about computer. After that you need to start
I usually start with computer hardware. I believe by taking computer classes you can learn more. A person can learn computer if he / she try using them on daily bases.
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