How-to "help" someone use a computer.

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Re: How-to "help" someone use a computer.

Postby enxio27 on Sun Jul 13, 2014 11:41 am

I think I'm going to print this out and re-read it every time my mother calls me with a computer problem.
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Re: How-to "help" someone use a computer.

Postby PatH57 on Fri Jul 18, 2014 3:25 pm

my 2 cents,

everybody knows something about computers nowadays and will try to fix it before asking (even my mother)
Be clear and ask again, avoid technical mambo jumbo or sending
Code: Select all
sudo whatever
before checking what the level of understanding is.
Everyone seems to know what memory is and then again and again I hear "I'm running out of memory" when it was disk space...
Linux, windows,unix,MacOS each use a different language. It is all English but so many dialects... and when you start getting fluent in one you tend to forget that others aren't.
People disagree with me. I just ignore them.
(Linus Torvalds, regarding the use of C++ for the Linux kernel.)

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