I tried to follow these steps but at this point, instead of the gears icon next to "xterm", I have a red circle with a line through it.
That's normal if you are not using XFCE. You shouldn't change anything on that tab anyway except maybe the auto connect interval.
That seems like an issue. And when I try to enter my login information for my NAS, it doesn't accept it.
If the NAS doesn't accept your credentials it's not an issue with gigolo it's an issue with the NAS.
I'm guessing you can't connect through Nemo either with those credentials.
I would start a new topic and try to access the NAS through Nemo first and explain the problem. Posting the output of this command would help in the diagnosis:
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Note: I'm assuming you are using Cinnamon and that you are trying to connect via Samba since you didn't provide that information here.