Mint 13 MATE 64 bit locking up

[PJC]

Hello

I have installed Mint Linux MATE 64 bit on a new computer and all is well except it randomly locks up. I thought it was due to ripping software I was using but it just did it when I was just renaming some directories.

It locks solid and has to be powered off. It has always locked up while doing some directory or file management (Moving files, renaming files etc.)

I cannot see any reference to anyone else having this problem.

Thank you for any assistance.

I have been using Mint for a couple of years on my Lenovo laptop and I cannot recall a more stable OS in my 30 of using PC (With maybe the exception of OS/2 in the 1990s)

Regards

Paul

[nellicus]

hey I have the same - all works beautifully but just freezes from time to time - seems to happen more likely when no user input is received (e.g.) idle
left it playing last night a 10hours youtube video and didn't freeze
see system info below


$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07)
00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07)
00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 3 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M-E LPC Interface Controller (rev 03)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
01:00.0 VGA compatible controller: NVIDIA Corporation G98M [Quadro NVS 160M] (rev a1)
03:01.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev ba)
03:01.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev 04)
03:01.2 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 21)
0c:00.0 Network controller: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller (rev 01)
$ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 1a40:0201 Terminus Technology Inc. Hub
Bus 002 Device 003: ID 413c:8183 Dell Computer Corp. F3607gw Mobile Broadband Module
Bus 003 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 005 Device 002: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor
Bus 002 Device 004: ID 1a40:0201 Terminus Technology Inc. Hub
Bus 003 Device 003: ID 413c:8157 Dell Computer Corp. Integrated Keyboard
Bus 003 Device 004: ID 413c:8158 Dell Computer Corp. Integrated Touchpad / Trackstick
Bus 002 Device 005: ID 0411:01d9 BUFFALO INC. (formerly MelCo., Inc.)
Bus 002 Device 006: ID 046d:0821 Logitech, Inc. HD Webcam C910
Bus 002 Device 007: ID 1058:1100 Western Digital Technologies, Inc.
Bus 003 Device 005: ID 413c:8156 Dell Computer Corp. Wireless 370 Bluetooth Mini-card

$ lsmod
Module Size Used by
hid_apple 13375 0
michael_mic 12612 4
arc4 12529 2
nls_iso8859_1 12713 1
nls_cp437 16991 1
vfat 17585 1
fat 61512 1 vfat
hidp 22628 2
vesafb 13844 1
joydev 17693 0
rfcomm 47604 16
parport_pc 32866 0
bnep 18281 2
ppdev 17113 0
btusb 18288 6
binfmt_misc 17540 1
bluetooth 180104 32 hidp,rfcomm,bnep,btusb
snd_hda_codec_idt 70795 1
snd_usb_audio 122982 1
snd_hda_intel 33773 3
snd_hda_codec 127706 2 snd_hda_codec_idt,snd_hda_intel
dell_wmi 12681 0
snd_pcm 97188 3 snd_usb_audio,snd_hda_intel,snd_hda_codec
sparse_keymap 13890 1 dell_wmi
snd_hwdep 13668 2 snd_usb_audio,snd_hda_codec
snd_usbmidi_lib 25395 1 snd_usb_audio
dell_laptop 18119 0
dcdbas 14490 1 dell_laptop
snd_seq_midi 13324 0
snd_seq_midi_event 14899 1 snd_seq_midi
pcmcia 49310 0
cdc_ether 13536 0
snd_seq 61896 2 snd_seq_midi,snd_seq_midi_event
uvcvideo 72627 0
videodev 98259 1 uvcvideo
nvidia 12319264 34
psmouse 87603 0
lib80211_crypt_tkip 17390 0
serio_raw 13211 0
snd_rawmidi 30748 2 snd_usbmidi_lib,snd_seq_midi
yenta_socket 28084 0
pcmcia_rsrc 18430 1 yenta_socket
pcmcia_core 22614 3 pcmcia,yenta_socket,pcmcia_rsrc
usbnet 26212 1 cdc_ether
v4l2_compat_ioctl32 17128 1 videodev
cdc_wdm 17581 0
snd_timer 29990 2 snd_pcm,snd_seq
cdc_acm 26858 0
snd_seq_device 14540 3 snd_seq_midi,snd_seq,snd_rawmidi
mac_hid 13253 0
wl 2568210 0
snd 78855 19 snd_hda_codec_idt,snd_usb_audio,snd_hda_intel,snd_hda_codec,snd_pcm,snd_hwdep,snd_usbmidi_lib,snd_seq,snd_rawmidi,snd_timer,snd_seq_device
video 19596 0
wmi 19256 1 dell_wmi
lib80211 14381 2 lib80211_crypt_tkip,wl
soundcore 15091 1 snd
snd_page_alloc 18529 2 snd_hda_intel,snd_pcm
lp 17799 0
parport 46562 3 parport_pc,ppdev,lp
usb_storage 49198 2
usbhid 47199 0
hid 99559 3 hid_apple,hidp,usbhid
sdhci_pci 18826 0
sdhci 33205 1 sdhci_pci
firewire_ohci 41000 0
firewire_core 63558 1 firewire_ohci
crc_itu_t 12707 1 firewire_core
e1000e 156693 0

$ cat /etc/apt/sources.list
deb http://packages.linuxmint.com/ maya main upstream import backport
deb http://archive.ubuntu.com/ubuntu/ precise main restricted universe multiverse
deb http://archive.ubuntu.com/ubuntu/ precise-updates main restricted universe multiverse
deb http://security.ubuntu.com/ubuntu/ precise-security main restricted universe multiverse
deb http://archive.canonical.com/ubuntu/ precise partner
deb http://packages.medibuntu.org/ precise free non-free

# deb http://archive.getdeb.net/ubuntu precise-getdeb apps
# deb http://archive.getdeb.net/ubuntu precise-getdeb games

# deb http://ftp.us.debian.org/debian testing main contrib non-free

$ uname -a
Linux tv 3.2.0-23-generic #36-Ubuntu SMP Tue Apr 10 20:39:51 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Duo CPU T9900 @ 3.06GHz
stepping : 10
microcode : 0xa07
cpu MHz : 800.000
cache size : 6144 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm ida dts tpr_shadow vnmi flexpriority
bogomips : 6117.95
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Duo CPU T9900 @ 3.06GHz
stepping : 10
microcode : 0xa07
cpu MHz : 800.000
cache size : 6144 KB
physical id : 0
siblings : 2
core id : 1
cpu cores : 2
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm ida dts tpr_shadow vnmi flexpriority
bogomips : 6117.86
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

[PJC]

Thank you for your reply.

Here is my result
$ lspci
00:00.0 Host bridge: Intel Corporation Ivy Bridge DRAM Controller (rev 09)
00:01.0 PCI bridge: Intel Corporation Ivy Bridge PCI Express Root Port (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Ivy Bridge Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation Panther Point USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation Panther Point MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 1 (rev c4)
00:1c.5 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 6 (rev c4)
00:1c.6 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c4)
00:1d.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller (rev 04)
00:1f.2 IDE interface: Intel Corporation Panther Point 4 port SATA Controller [IDE mode] (rev 04)
00:1f.3 SMBus: Intel Corporation Panther Point SMBus Controller (rev 04)
00:1f.5 IDE interface: Intel Corporation Panther Point 2 port SATA Controller [IDE mode] (rev 04)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 09)
04:00.0 PCI bridge: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 03)

I'm no expert but they look fairly different to my uneducated eye.

I'm happy to go back to 32 bit if it gives the stability I have always had with Mint but I would like to try a bit longer

Thank you for your reply

Paul

[mjones41]

Mine locks up too. I find if I close the lid for a few seconds and let the screen turn off, then open the lid it has a few black flashes, maybe some blue, and then comes back to life most of the time. I'm not using any propriety drivers. It's a tad annoying, happens multiple times a day.

[powerhouse]

Having gone through various stability issues on my Sandybridge-E PC myself, I would first check the hardware.

First I would try memtest86+, create a bootable USB stick and boot into the memtext86+. Let it run for a couple of hours and check to see if you got memory errors. If yes, you may either need to tweak your memory / voltage settings in your motherboard BIOS, or update the BIOS firmware and tweak if necessary, or replace the memory.

If the memory is OK, the next step would be to check your drive(s) and/or power saving settings.

One last idea: search for ivy bridge issues with Linux. Ivy Bridge is quite new (bleeding edge?) and there may be some particularities with this hardware.

Sorry I can't be of more help. Good luck!