LiveUSB boots ok but clicking on install icon has no effect

[bally74]

Hello fairly new to linux. I have a travelmate 4500 which I'm trying to get loaded for my son.
I have no dvds, so I managed to load the iso onto a USB stick, all is well, I can use all the features on the live version but when I try to install to the hard drive I get problems.
When clicking on the install to hard drive option I get a rotating cog and starting administrative application appear in the task bar, this then disappears and the cog continues to rotate for a few seconds more, then nothing. No black screens or anything, I can still use live from there but the install option doesn't progress.

Any ideas?

[karlchen]

Hello, bally74.

Perhaps the installation slideshow crashes the installer? A not so uncommon problem with the Ubuntu 12.04/Mint 13 installation. Cf. here, please.

Kind regards,
Karl

[oobetimer]

Try this via terminal:
sudo apt-get remove ubiquity-slideshow-mint
sudo ubiquity

[bally74]

Ok tried both of the above, the 2nd mint option seemed to want to remove the slideshow but when asking for confirmation, after choosing y and enter, ABORT appears. However, found package in synaptic manager and removed from there.

Still the same fault though.

I really want to install this as I know the wireless option is working in this version, hasn't worked on this laptop before.

[bally74]

Thought I would try installing ubuntu, had to get the pae free version.
Same problem on the live desktop and also get an error on running install from boot menu, no specefics on the error just states it was unrecoverable and to use desktop.

Looked at syslog:
Sep 11 20:18:05 ubuntu ubiquity[3880]: Ubiquity 2.10.16
Sep 11 20:18:06 ubuntu udevd[1249]: timeout: killing '/sbin/modprobe -bv acpi:ACPI0002:' [1354]
Sep 11 20:18:07 ubuntu udevd[1249]: timeout: killing '/sbin/modprobe -bv acpi:ACPI0002:' [1354]
Sep 11 20:18:07 ubuntu ubiquity[3880]: log-output -t ubiquity laptop-detect
Sep 11 20:18:08 ubuntu udevd[1249]: timeout: killing '/sbin/modprobe -bv acpi:ACPI0002:' [1354]
Sep 11 20:18:57 udevd[1249]: last message repeated 49 times
Sep 11 20:18:57 ubuntu ubiquity[3880]: Exception in GTK frontend (invoking crash handler):
Sep 11 20:18:57 ubuntu ubiquity[3880]: Traceback (most recent call last):
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/ubiquity/bin/ubiquity", line 587, in <module>
Sep 11 20:18:57 ubuntu ubiquity[3880]: main(oem_config)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/ubiquity/bin/ubiquity", line 572, in main
Sep 11 20:18:57 ubuntu ubiquity[3880]: install(args[0], query=options.query)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/ubiquity/bin/ubiquity", line 245, in install
Sep 11 20:18:57 ubuntu ubiquity[3880]: wizard = ui.Wizard(distro)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 274, in __init__
Sep 11 20:18:57 ubuntu ubiquity[3880]: mod.ui = mod.ui_class(mod.controller)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/ubiquity/plugins/ubi-prepare.py", line 96, in __init__
Sep 11 20:18:57 ubuntu ubiquity[3880]: upower.setup_power_watch(self.prepare_power_source)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/ubiquity/ubiquity/upower.py", line 17, in setup_power_watch
Sep 11 20:18:57 ubuntu ubiquity[3880]: power_state_changed()
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/ubiquity/ubiquity/upower.py", line 15, in power_state_changed
Sep 11 20:18:57 ubuntu ubiquity[3880]: misc.get_prop(upower, UPOWER_PATH, 'OnBattery') == False)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/ubiquity/ubiquity/misc.py", line 751, in get_prop
Sep 11 20:18:57 ubuntu ubiquity[3880]: return obj.Get(iface, prop, dbus_interface=dbus.PROPERTIES_IFACE)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 70, in __call__
Sep 11 20:18:57 ubuntu ubiquity[3880]: return self._proxy_method(*args, **keywords)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/python2.7/dist-packages/dbus/proxies.py", line 145, in __call__
Sep 11 20:18:57 ubuntu ubiquity[3880]: **keywords)
Sep 11 20:18:57 ubuntu ubiquity[3880]: File "/usr/lib/python2.7/dist-packages/dbus/connection.py", line 651, in call_blocking
Sep 11 20:18:57 ubuntu ubiquity[3880]: message, timeout)
Sep 11 20:18:57 ubuntu ubiquity[3880]: DBusException: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
Sep 11 20:18:57 ubuntu ubiquity[3880]:
Sep 11 20:18:58 ubuntu udevd[1249]: timeout: killing '/sbin/modprobe -bv acpi:ACPI0002:' [1354]
Sep 11 20:18:58 ubuntu ubiquity[3880]: log-output -t ubiquity /usr/share/apport/apport-gtk
Sep 11 20:18:59 ubuntu udevd[1249]: timeout: killing '/sbin/modprobe -bv acpi:ACPI0002:' [1354]
Sep 11 20:19:05 udevd[1249]: last message repeated 6 times

Not sure if that helps?

[bally74]

Decided to give up trying, wasnt a lot of info on how to overcome this. I have now installed mint debian edition so far so good.

[zaziork]

I'm having the same problem. Attempted to install both 32 and 64 bit versions of Linux Mint 13 (Cinnamon) via USB (unetbootin) on my Acer Aspire 8930G. I get the live desktop, no problem at all. However, when I click to install, the cog just goes around ad infinitum, doing nothing (I have left it for over an hour, just to rule out the possibility I was merely being impatient!). I've attempted 6 times, reformatted my USB stick and also removed the ubiquity slideshow as described above, to no avail.
Any suggestions would be welcome.

[bally74]

Is it a coincidence that mine is also a travelmate. I have successfully loaded the mint Debian edition although you have to search a couple of forums as the installer wont run unless you add a password, the solution was to create a password and then use that from using alt F1. Anyway i digress, I think the problem is with modprobe and ACPI0002, I don't understand what that means exactly but the same timeout faults appear at boot time with the debian edition, although annoying it still boots fine and I am able to use all the functions no problems. Still looking into it, I shall let you know what I find.

[bally74]

Well it appears to do with the battery system, at present my system will not show me charge status, if yours is the same then that would be it. Now hopefully an expert will tell me how to overcome this??