Failed Installation: Mint13

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Failed Installation: Mint13

Postby tinker123 on Mon Feb 25, 2013 10:47 am

I have a custom built system that will literally be 10 years old in a few weeks. It was running Xubuntu 11.10 with the KDE installed. I knew support was ending in April so I took a chance on installing Mint 13 Mate.

Everything looked great running it from the DVD off of my DVD/CDrom drive. I was even able to play a youtube video. I was very impressed.

I went ahead and clicked the installer.

I chose the option to leave the partitions alone, but it went ahead and overwrote it all. Still, the install happened quickly and I got a successful install message when it was done.

When I went to do a restart the BIOS message from the motherboard came up, but then only a black screen with a blinking cursor.

I could not boot Mint 13 or Xubuntu 11.10 or Xubuntu 10.10 off of the DVD drive. The drive's light lit up green, but nothing happened.

It occurs to me that I can have two problems going on simultaneously

1. My DVD drive picked this time to malfunction
2. I have a bad installation to my hard drive. My system being so old, maybe some setting in Mint 13 was not set correctly for my system.

I was thinking about getting a new computer next month anyway.

However, I am curious that if my DVD drive worked, that I could boot off of it, if this is a well know problem and if it could be fixed. Perhaps running a liveDVD, finding a file on my hard drive and manually changing some settings?

Or, is my system just too old?

I was thinking if the my problem could be identified I could put it in the appropriate bug tracker to save someone else some trouble and make linux more useful to more people

My hardware specs are below:


Hardware Listing: ( output of command dmidecode ):
Code: Select all
        dmidecode 2.9
        SMBIOS 2.3 present.
        68 structures occupying 2426 bytes.
        Table at 0x000FBE40.

    Handle 0x0000, DMI type 0, 20 bytes
    BIOS Information
    Vendor: Intel Corp.
    Version: SV84510A.86A.0008.P04.0210201732
    Release Date: 10/20/2002
    Address: 0xF0000
    Runtime Size: 64 kB
    ROM Size: 512 kB
    Characteristics:
    PCI is supported
    PNP is supported
    BIOS is upgradeable
    BIOS shadowing is allowed
    Boot from CD is supported
    Selectable boot is supported
    EDD is supported
    Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
    Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
    5.25"/360 KB floppy services are supported (int 13h)
    5.25"/1.2 MB floppy services are supported (int 13h)
    3.5"/720 KB floppy services are supported (int 13h)
    3.5"/2.88 MB floppy services are supported (int 13h)
    Print screen service is supported (int 5h)
    8042 keyboard services are supported (int 9h)
    Serial services are supported (int 14h)
    Printer services are supported (int 17h)
    CGA/mono video services are supported (int 10h)
    ACPI is supported
    USB legacy is supported
    AGP is supported
    LS-120 boot is supported
    ATAPI Zip drive boot is supported
    BIOS boot specification is supported
    Function key-initiated network boot is supported

    Handle 0x0001, DMI type 1, 25 bytes
    System Information
    Manufacturer:
    Product Name:
    Version:
    Serial Number:
    UUID: 6BD75CFC-201E-11D7-B0D6-00E01825AEC9
    Wake-up Type: Power Switch

    Handle 0x0002, DMI type 2, 8 bytes
    Base Board Information
    Manufacturer: Intel Corporation
    Product Name: D845PESV
    Version: AAA97669-107
    Serial Number: AZSV30207262

    Handle 0x0003, DMI type 3, 17 bytes
    Chassis Information
    Manufacturer:
    Type: Unknown
    Lock: Not Present
    Version:
    Serial Number:
    Asset Tag:
    Boot-up State: Safe
    Power Supply State: Safe
    Thermal State: Other
    Security Status: Other
    OEM Information: 0x00000000

    Handle 0x0004, DMI type 4, 35 bytes
    Processor Information
    Socket Designation: J2E1
    Type: Central Processor
    Family: Pentium 4
    Manufacturer: Intel
    ID: 27 0F 00 00 FF FB EB BF
    Signature: Type 0, Family 15, Model 2, Stepping 7
    Flags:
    FPU (Floating-point unit on-chip)
    VME (Virtual mode extension)
    DE (Debugging extension)
    PSE (Page size extension)
    TSC (Time stamp counter)
    MSR (Model specific registers)
    PAE (Physical address extension)
    MCE (Machine check exception)
    CX8 (CMPXCHG8 instruction supported)
    APIC (On-chip APIC hardware supported)
    SEP (Fast system call)
    MTRR (Memory type range registers)
    PGE (Page global enable)
    MCA (Machine check architecture)
    CMOV (Conditional move instruction supported)
    PAT (Page attribute table)
    PSE-36 (36-bit page size extension)
    CLFSH (CLFLUSH instruction supported)
    DS (Debug store)
    ACPI (ACPI supported)
    MMX (MMX technology supported)
    FXSR (Fast floating-point save and restore)
    SSE (Streaming SIMD extensions)
    SSE2 (Streaming SIMD extensions 2)
    SS (Self-snoop)
    HTT (Hyper-threading technology)
    TM (Thermal monitor supported)
    PBE (Pending break enabled)
    Version: Intel(R) Pentium(R) 4 processor
    Voltage: 3.3 V 2.9 V
    External Clock: 133 MHz
    Max Speed: 3060 MHz
    Current Speed: 2533 MHz
    Status: Populated, Enabled
    Upgrade: Socket 478
    L1 Cache Handle: 0x0005
    L2 Cache Handle: 0x0006
    L3 Cache Handle: Not Provided
    Serial Number: To Be Filled By O.E.M.
    Asset Tag: To Be Filled By O.E.M.
    Part Number: To Be Filled By O.E.M.

    Handle 0x0005, DMI type 7, 19 bytes
    Cache Information
    Socket Designation: None
    Configuration: Enabled, Not Socketed, Level 1
    Operational Mode: Varies With Memory Address
    Location: Internal
    Installed Size: 8 KB
    Maximum Size: 8 KB
    Supported SRAM Types:
    Pipeline Burst
    Installed SRAM Type: Pipeline Burst
    Speed: Unknown
    Error Correction Type: Single-bit ECC
    System Type: Data
    Associativity: 4-way Set-associative

    Handle 0x0006, DMI type 7, 19 bytes
    Cache Information
    Socket Designation: None
    Configuration: Enabled, Not Socketed, Level 2
    Operational Mode: Varies With Memory Address
    Location: Internal
    Installed Size: 512 KB
    Maximum Size: 512 KB
    Supported SRAM Types:
    Pipeline Burst
    Installed SRAM Type: Pipeline Burst
    Speed: Unknown
    Error Correction Type: Single-bit ECC
    System Type: Unified
    Associativity: 8-way Set-associative

    Handle 0x0007, DMI type 126, 35 bytes
    Inactive

    Handle 0x0008, DMI type 126, 19 bytes
    Inactive

    Handle 0x0009, DMI type 126, 19 bytes
    Inactive

    Handle 0x000A, DMI type 5, 20 bytes
    Memory Controller Information
    Error Detecting Method: 64-bit ECC
    Error Correcting Capabilities:
    None
    Supported Interleave: One-way Interleave
    Current Interleave: One-way Interleave
    Maximum Memory Module Size: 512 MB
    Maximum Total Memory Size: 1024 MB
    Supported Speeds:
    70 ns
    60 ns
    Supported Memory Types:
    Other
    Unknown
    Standard
    FPM
    EDO
    Parity
    ECC
    SIMM
    DIMM
    Burst EDO
    SDRAM
    Memory Module Voltage: 3.3 V
    Associated Memory Slots: 2
    0x000B
    0x000C
    Enabled Error Correcting Capabilities:
    None

    Handle 0x000B, DMI type 6, 12 bytes
    Memory Module Information
    Socket Designation: DIMM1
    Bank Connections: 11 12
    Current Speed: 2 ns
    Type: DIMM
    Installed Size: 512 MB (Double-bank Connection)
    Enabled Size: 512 MB (Double-bank Connection)
    Error Status: OK

    Handle 0x000C, DMI type 6, 12 bytes
    Memory Module Information
    Socket Designation: DIMM2
    Bank Connections: 11 12
    Current Speed: 2 ns
    Type: DIMM
    Installed Size: 1024 MB (Double-bank Connection)
    Enabled Size: 1024 MB (Double-bank Connection)
    Error Status: OK

    Handle 0x000D, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J1A1
    Internal Connector Type: None
    External Reference Designator: PS2Mouse
    External Connector Type: PS/2
    Port Type: Mouse Port

    Handle 0x000E, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J1A1
    Internal Connector Type: None
    External Reference Designator: Keyboard
    External Connector Type: PS/2
    Port Type: Keyboard Port

    Handle 0x000F, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J2A1
    Internal Connector Type: None
    External Reference Designator: COM 1
    External Connector Type: DB-9 female
    Port Type: Serial Port 16550A Compatible

    Handle 0x0010, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J4A2
    Internal Connector Type: None
    External Reference Designator: LPT1
    External Connector Type: DB-25 male
    Port Type: Parallel Port ECP/EPP

    Handle 0x0011, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: JA5A1
    Internal Connector Type: None
    External Reference Designator: USB
    External Connector Type: Access Bus (USB)
    Port Type: USB

    Handle 0x0012, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: JA5A1
    Internal Connector Type: None
    External Reference Designator: USB
    External Connector Type: Access Bus (USB)
    Port Type: USB

    Handle 0x0013, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J4A1
    Internal Connector Type: None
    External Reference Designator: VIDEO
    External Connector Type: DB-15 male
    Port Type: Video Port

    Handle 0x0014, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J2A2
    Internal Connector Type: None
    External Reference Designator: USB
    External Connector Type: Access Bus (USB)
    Port Type: USB

    Handle 0x0015, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J2A2
    Internal Connector Type: None
    External Reference Designator: USB
    External Connector Type: Access Bus (USB)
    Port Type: USB

    Handle 0x0016, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: JA5A1
    Internal Connector Type: None
    External Reference Designator: RJ-45 Type
    External Connector Type: RJ-45
    Port Type: Network Port

    Handle 0x0017, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J6A1
    Internal Connector Type: None
    External Reference Designator: Audio Mic In
    External Connector Type: Mini Jack (headphones)
    Port Type: Audio Port

    Handle 0x0018, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J6A1
    Internal Connector Type: None
    External Reference Designator: Audio Line In
    External Connector Type: Mini Jack (headphones)
    Port Type: Audio Port

    Handle 0x0019, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J6A1
    Internal Connector Type: None
    External Reference Designator: Audio Line Out
    External Connector Type: Mini Jack (headphones)
    Port Type: Audio Port

    Handle 0x001A, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J5C1 - +12V
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x001B, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J4H1 - FDD
    Internal Connector Type: On Board Floppy
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x001C, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J6H2 - PRI IDE
    Internal Connector Type: On Board IDE
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x001D, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J6H1 - SEC IDE
    Internal Connector Type: On Board IDE
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x001E, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J8B1 - CDIN
    Internal Connector Type: On Board Sound Input From CD-ROM
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Audio Port

    Handle 0x001F, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J6B1 - AUX IN
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Audio Port

    Handle 0x0020, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J9G1 - FRONT PANEL HDR
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0021, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J2F1 - CPU FAN
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0022, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J9H3 - FNT PNL
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0023, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J9H3 - FRONT CHASSIS FAN
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0024, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J1B1 - REAR CHASSIS FAN
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0025, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J9H2 - BIOS CONFIG
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0026, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J8A1 - FP AUDIO
    Internal Connector Type: Proprietary
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0027, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J9F1 - FRONT PANEL USB
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0028, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J2H1 - PS
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x0029, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J8H3 - CH INTR
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x002A, DMI type 8, 9 bytes
    Port Connector Information
    Internal Reference Designator: J8H2 - SCSI
    Internal Connector Type: Other
    External Reference Designator: Not Specified
    External Connector Type: None
    Port Type: Other

    Handle 0x002B, DMI type 9, 13 bytes
    System Slot Information
    Designation: J6C1
    Type: 32-bit AGP 4x
    Current Usage: In Use
    Length: Long
    ID: 0
    Characteristics:
    3.3 V is provided

    Handle 0x002C, DMI type 9, 13 bytes
    System Slot Information
    Designation: J7B1
    Type: 32-bit PCI
    Current Usage: In Use
    Length: Long
    ID: 1
    Characteristics:
    3.3 V is provided
    PME signal is supported
    SMBus signal is supported

    Handle 0x002D, DMI type 9, 13 bytes
    System Slot Information
    Designation: J8B2
    Type: 32-bit PCI
    Current Usage: Available
    Length: Long
    ID: 2
    Characteristics:
    3.3 V is provided
    PME signal is supported
    SMBus signal is supported

    Handle 0x002E, DMI type 9, 13 bytes
    System Slot Information
    Designation: J9B2
    Type: 32-bit PCI
    Current Usage: In Use
    Length: Long
    ID: 3
    Characteristics:
    3.3 V is provided
    PME signal is supported
    SMBus signal is supported

    Handle 0x002F, DMI type 9, 13 bytes
    System Slot Information
    Designation: J9B1
    Type: 32-bit PCI
    Current Usage: Available
    Length: Long
    ID: 4
    Characteristics:
    3.3 V is provided
    PME signal is supported
    SMBus signal is supported

    Handle 0x0030, DMI type 9, 13 bytes
    System Slot Information
    Designation: J9B5
    Type: 32-bit PCI
    Current Usage: In Use
    Length: Long
    ID: 5
    Characteristics:
    3.3 V is provided
    PME signal is supported
    SMBus signal is supported

    Handle 0x0031, DMI type 9, 13 bytes
    System Slot Information
    Designation: J9B4
    Type: 32-bit PCI
    Current Usage: Available
    Length: Long
    ID: 6
    Characteristics:
    3.3 V is provided
    PME signal is supported
    SMBus signal is supported

    Handle 0x0032, DMI type 10, 6 bytes
    On Board Device Information
    Type: Video
    Status: Disabled
    Description: Intel GMCH AGP Graphics Controller

    Handle 0x0033, DMI type 10, 6 bytes
    On Board Device Information
    Type: Ethernet
    Status: Disabled
    Description: Intel 82562 Ethernet Device

    Handle 0x0034, DMI type 10, 6 bytes
    On Board Device Information
    Type: Sound
    Status: Disabled
    Description: Intel ICH4 Audio Device

    Handle 0x0035, DMI type 13, 22 bytes
    BIOS Language Information
    Installable Languages: 1
    enUS
    Currently Installed Language: enUS

    Handle 0x0036, DMI type 15, 35 bytes
    System Event Log
    Area Length: 2048 bytes
    Header Start Offset: 0x0000
    Header Length: 16 bytes
    Data Start Offset: 0x0010
    Access Method: Memory-mapped physical 32-bit address
    Access Address: 0xFFFDF700
    Status: Valid, Not Full
    Change Token: 0x00000000
    Header Format: Type 1
    Supported Log Type Descriptors: 6
    Descriptor 1: POST error
    Data Format 1: POST results bitmap
    Descriptor 2: Parity memory error
    Data Format 2: Multiple-event
    Descriptor 3: I/O channel block
    Data Format 3: Multiple-event
    Descriptor 4: Single-bit ECC memory error
    Data Format 4: Multiple-event
    Descriptor 5: Multi-bit ECC memory error
    Data Format 5: Multiple-event
    Descriptor 6: System limit exceeded
    Data Format 6: System management

    Handle 0x0037, DMI type 18, 23 bytes
    32-bit Memory Error Information
    Type: Bad Read
    Granularity: Device Level
    Operation: Read
    Vendor Syndrome: Unknown
    Memory Array Address: Unknown
    Device Address: Unknown
    Resolution: Unknown

    Handle 0x0038, DMI type 16, 15 bytes
    Physical Memory Array
    Location: System Board Or Motherboard
    Use: System Memory
    Error Correction Type: None
    Maximum Capacity: 3 GB
    Error Information Handle: 0x0037
    Number Of Devices: 2

    Handle 0x0039, DMI type 19, 15 bytes
    Memory Array Mapped Address
    Starting Address: 0x00000000000
    Ending Address: 0x0005FFFFFFF
    Range Size: 1536 MB
    Physical Array Handle: 0x0038
    Partition Width: 0

    Handle 0x003A, DMI type 17, 27 bytes
    Memory Device
    Array Handle: 0x0038
    Error Information Handle: 0x0037
    Total Width: 64 bits
    Data Width: 72 bits
    Size: 512 MB
    Form Factor: DIMM
    Set: None
    Locator: J6G1
    Bank Locator: DIMM0
    Type: DDR
    Type Detail: Synchronous
    Speed: 333 MHz (3.0 ns)
    Manufacturer: Manufacturer1
    Serial Number: SerNum1
    Asset Tag: AssetTagNum1
    Part Number: PartNum1

    Handle 0x003B, DMI type 20, 19 bytes
    Memory Device Mapped Address
    Starting Address: 0x00000000000
    Ending Address: 0x0001FFFFFFF
    Range Size: 512 MB
    Physical Device Handle: 0x003A
    Memory Array Mapped Address Handle: 0x0039
    Partition Row Position: 1
    Interleaved Data Depth: 1

    Handle 0x003C, DMI type 17, 27 bytes
    Memory Device
    Array Handle: 0x0038
    Error Information Handle: 0x0037
    Total Width: 64 bits
    Data Width: 72 bits
    Size: 1024 MB
    Form Factor: DIMM
    Set: None
    Locator: J6G2
    Bank Locator: DIMM1
    Type: DDR
    Type Detail: Synchronous
    Speed: 333 MHz (3.0 ns)
    Manufacturer: Manufacturer2
    Serial Number: SerNum2
    Asset Tag: AssetTagNum2
    Part Number: PartNum2

    Handle 0x003D, DMI type 20, 19 bytes
    Memory Device Mapped Address
    Starting Address: 0x00020000000
    Ending Address: 0x0005FFFFFFF
    Range Size: 1 GB
    Physical Device Handle: 0x003C
    Memory Array Mapped Address Handle: 0x0039
    Partition Row Position: 1
    Interleaved Data Depth: 1

    Handle 0x003E, DMI type 23, 13 bytes
    System Reset
    Status: Disabled
    Watchdog Timer: Not Present

    Handle 0x003F, DMI type 31, 28 bytes
    Boot Integrity Services Entry Point

    Handle 0x0040, DMI type 32, 20 bytes
    System Boot Information
    Status: No errors detected

    Handle 0x0041, DMI type 187, 9 bytes
    OEM-specific Type
    Header and Data:
    BB 09 41 00 3A 00 03 0A 01

    Handle 0x0042, DMI type 187, 9 bytes
    OEM-specific Type
    Header and Data:
    BB 09 42 00 3C 00 03 0A 01

    Handle 0x0043, DMI type 127, 4 bytes
    End Of Table
tinker123
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Posts: 56
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Re: Failed Installation: Mint13

Postby xenopeek on Mon Feb 25, 2013 10:56 am

Does the GRUB boot menu show up? If not, try holding left shift during boot to get it to show. If that does show up, you probably have to work around your graphics card drivers not being good enough (happens if you have AMD or Nvidia). See the "If you can't boot successfully after installing Linux Mint" section on this post: viewtopic.php?f=46&t=122257. That might work for you.

Also, dmidecode is not really a readable way of sharing your system specs. Generally, the following command provides much more readable information:
Code: Select all
inxi -Fz
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xenopeek
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Re: Failed Installation: Mint13

Postby tinker123 on Mon Feb 25, 2013 11:46 am

xenopeek wrote:Does the GRUB boot menu show up?


No.

Upon turning my computer on I get my BIOS message telling me about my mother board, then I get a plain black screen with a blinking cursor.

I can not get the computer to boot off of a liveDVD (anymore, that worked fine before the install ) nor the hard drive.

If not, try holding left shift during boot to get it to show. If that does show up, you probably have to work around your graphics card drivers not being good enough (happens if you have AMD or Nvidia). See the "If you can't boot successfully after installing Linux Mint" section on this post: viewtopic.php?f=46&t=122257. That might work for you.


Printing that out, will give it a try this evening

Also, dmidecode is not really a readable way of sharing your system specs. Generally, the following command provides much more readable information:
Code: Select all
inxi -Fz


Very useful, thanks
tinker123
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Re: Failed Installation: Mint13

Postby xenopeek on Mon Feb 25, 2013 11:54 am

If the computer doesn't want to boot from the DVD any longer, that sounds scary. I'd say check in the BIOS to make sure the DVD is set as the first boot device, and perhaps run any diagnostics available in the BIOS for the hard disk and perhaps the RAM.
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Re: Failed Installation: Mint13

Postby tinker123 on Mon Feb 25, 2013 12:24 pm

xenopeek wrote:If the computer doesn't want to boot from the DVD any longer, that sounds scary. I'd say check in the BIOS to make sure the DVD is set as the first boot device, and perhaps run any diagnostics available in the BIOS for the hard disk and perhaps the RAM.


I did all of that a number of times yesterday.

I can not get any liveCD/liveDVD to work.

At this point will your previous suggestions work?
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Re: Failed Installation: Mint13

Postby xenopeek on Mon Feb 25, 2013 1:07 pm

I don't think so; if you can't get GRUB to display, and you can't get the DVD to boot, then something else seems wrong with the computer. That needs sorting out first.
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Re: Failed Installation: Mint13

Postby tinker123 on Mon Feb 25, 2013 2:33 pm

I'll let you know tomorrow.

The installer on the liveDVD said Mint 13 successfully installed, so it is on my hard drive, so I'm thinking there is a chance the GRUB is there to be gotten into.

The computer fix-it shops I have gone to have refused to deal with linux boxes, but I can try another and ask them to only diagnose my DVD drives if that is an issue.
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Re: Failed Installation: Mint13

Postby xenopeek on Mon Feb 25, 2013 2:47 pm

If you can manage to boot from the DVD, you can use this guide to reinstall GRUB to /dev/sda. That should hopefully fix the issue of not being able to boot from the hard disk. https://help.ubuntu.com/community/Boot- ... _in_Ubuntu
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Re: Failed Installation: Mint13

Postby tinker123 on Mon Feb 25, 2013 3:03 pm

Thanks!

I'm hoping to use the left shift key to get into GRUB on my hard drive tonight. Hopefully from there I will be able to use the first set of advice you gave me.

I use NVIDA and I think this problem is why I am not on Ubuntu 12. When I tried upgrading to that I could not boot, was told it was an NVIDA issue, so I started over with XUbuntu 11.10.

From the look of the first link/thread you sent me too, it looks like many other people have this problem.

Is Ubuntu working on modifying installers to handle this problem?
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Re: Failed Installation: Mint13

Postby tinker123 on Mon Feb 25, 2013 11:07 pm

I've had some luck, but I am still not home.

I was not able to boot Mint off of the hard disk, but I was able to boot Mint off of the DVD again.

The first time I was able to get to the DVD I held the left Shift button down after leaving my BIOS. I only got a prompt
"boot: ". I hit enter, I got a menu for picking a language then Mint off of the DVD started up.

The second time I got in holding Shift down wasn't working so I also pushed a bunch of buttons. I got a menu with an option to "Start In Compatibility Mode". A login prompt came up but my username & password didn't work. However Mint went automatically into Mint after 30 seconds.

After that I brought up a command prompt and signed in as root using "sudo bash".

I then followed that second link for how to install boot-repair. I followed the "2nd option". Step 2 hung forever so I pressed "enter" and the terminal said I had stopped jobs. I rebooted the terminal and typed "boot-repair" as root. I just get a progress bar saying it is scanning my sysem ( I have a 40 GB drive ) and doing nothing else. That was about 10 minutes ago, so I think something may not be working.

I'm going to leave the computer and boot-repair running while I take a break for about an hour. Hopefully something different will happen.

If not, I'll post again tomorrow asking about how I can fix whatever it is that is preventing Mint from booting up without the assistance of the Shift key and the installaiton DVD.
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Re: Failed Installation: Mint13

Postby tinker123 on Mon Feb 25, 2013 11:34 pm

This is the ouput of "inxi -Fz" on my system
Code: Select all
mint@mint ~ $ inxi -Fz
System:    Host: mint Kernel: 3.2.0-23-generic i686 (32 bit) Desktop: N/A Distro: Linux Mint 13 Maya
Machine:   Mobo: Intel model: D845PESV version: AAA97669-107
           Bios: Intel version: SV84510A.86A.0008.P04.0210201732 date: 10/20/2002
CPU:       Single core Intel Pentium 4 CPU (-UP-) cache: 512 KB flags: (sse sse2) clocked at 2533.242 MHz
Graphics:  Card: NVIDIA NV18 [GeForce4 MX 440 AGP 8x] X.Org: 1.11.3 driver: vesa Resolution: 1024x768@0.0hz
           GLX Renderer: Gallium 0.4 on llvmpipe (LLVM 0x300) GLX Version: 2.1 Mesa 8.0.2
Audio:     Card: Creative Labs SB Live! EMU10k1 driver: snd_emu10k1 Sound: ALSA ver: 1.0.24
Network:   Card: Linksys Gigabit Network Adapter driver: r8169
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:    HDD Total Size: 40.0GB (9.8% used) 1: /dev/sda WDC_WD400BB 40.0GB
Partition: ID: / size: 754M used: 211M (28%) fs: overlayfs ID: swap-1 size: 1.61GB used: 0.00GB (0%) fs: swap
Sensors:   Error: You do not have the sensors app installed.
Info:      Processes: 145 Uptime: 1:16 Memory: 402.3/1506.8MB Client: Shell inxi: 1.7.33
mint@mint ~ $


boot-repair never did stop haning on that "scanning" message.

Would I have to mount my hard drive from the liveDVD, navigate there and then try to run boot-repair again?

Thanks for all of the help so far

I didn't think I would get this far.

Steve
Last edited by xenopeek on Tue Feb 26, 2013 4:39 am, edited 1 time in total.
Reason: quote tag changed to code tag.
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Re: Failed Installation: Mint13

Postby xenopeek on Tue Feb 26, 2013 6:21 am

You may try gathering some diagnostics with the boot info script, as detailed here: viewtopic.php?f=90&t=95062#p545770.

Which desktop environment are you using? You may already have "Disks" in your application menu, or else install gnome-disk-utility from the installation ISO. You can check the SMART data of your hard disk with Disks. This will access the logs the hard disk keeps about its own health.
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Re: Failed Installation: Mint13

Postby tinker123 on Tue Feb 26, 2013 7:59 am

I'm using (from the liveDVD ) Mint 13 Maya Mate ( the older GNOME ).

I didn't see anything called "Disks" in the "System Tools" menu nor the "Administration" menu. I did see a "Disk Utility", but when I ran it I didn't see an option for "SMART" data.

I installed gnome-disk-utility but I couldn't figure out how to run it from the command line.

Output of the bootinfoscript is attached.
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Re: Failed Installation: Mint13

Postby xenopeek on Tue Feb 26, 2013 8:25 am

The output shows you have only Linux Mint installed, but there is no boot loader installed on your MBR. Boot from the Linux Mint installation DVD, open a terminal and you should be able to install GRUB with the following commands.
Code: Select all
sudo mount /dev/sda1 /mnt
sudo grub-install --root-directory=/mnt /dev/sda
sudo umount /mnt

Reboot and now it should hopefully boot normally.
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Re: Failed Installation: Mint13

Postby tinker123 on Tue Feb 26, 2013 9:32 am

Yes, a completely missing boot loader could account for the computer not booting at all :)

I will try what you suggested when I get home from work tonight.

I'll let you know how it works out
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Re: Failed Installation: Mint13

Postby tinker123 on Tue Feb 26, 2013 8:28 pm

It worked. I can boot off of my hard drive again. Thanks for your help.

When I boots I get almost no ouput until the desktop appears. Is it easy to change the GRUB settings so that I can see messages indicating that it is doing something?

Have others had this this problem? Can I vote on a bug tracker ticket somewhere or start such a ticket for the benefit of those who come after me?

Money is tight right now and I am glad to have the option of sticking with my current computer a little longer.

Thanks again for the generous help.
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Re: Failed Installation: Mint13

Postby xenopeek on Tue Feb 26, 2013 8:41 pm

Not sure what went wrong; from your earlier output it would appear during installation GRUB was installed not to the MBR but to one of your partitions. Perhaps you accidentally changed the default selection for that. It doesn't sound like a software bug and if it is, unless you can reproduce the issue there isn't much for the developers to investigate.

You can follow the instructions under "Black splash screen" here http://linuxmint.com/rel_maya.php, and enable a different splash screen. The default on Linux Mint 13 is a black screen, but you can change that to a Linux Mint image with animated dots showing it is busy loading.

If you want instead to see the boot messages, you can change the GRUB settings to do that. One option for that is to install grub customizer, which you need an additional software repository for (there are plenty of topics about this on the forums). Another option is to edit the text configuration file yourself. Assuming you are on Cinnamon, you can do so by pressing alt+f2 or opening a terminal and typing the command:
Code: Select all
gksudo gedit /etc/default/grub

You will find the line:
Code: Select all
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

Just delete both quiet and splash from that, then save and close the file. Then run the command:
Code: Select all
sudo update-grub

This activates your changes and upon next boot it should scroll the boot messages on your screen.
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