Not Shutting Down Properly

[jordan]

I've tried to Log Out and Shutdown and both have the same behavior.
- The screen goes black real soon.
- The hard drive light stays off.
- The power light stays on.
- My wireless card lights stay on as normal.

I have to do a hard shutdown to turn off the computer.

[Husse]

Please help us help you by providing some facts
Which Mint?
Which hardware?
You could run lspci and post it here

[jordan]

Please help us help you by providing some facts
Which Mint?
Which hardware?
You could run lspci and post it here

I reinstalled Mint and it is doing the same thing except now it freezes immediately when the Log Out audio just begins. What ever tone at that particular point hits repeats, until I hard shutdown.

Linux Mint 4.0 Light

xx@xx:~$ lspci
00:00.0 Host bridge: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX Host bridge (rev 03)
00:01.0 PCI bridge: Intel Corporation 440BX/ZX/DX - 82443BX/ZX/DX AGP bridge (rev 03)
00:02.0 CardBus bridge: Texas Instruments PCI1450 (rev 03)
00:02.1 CardBus bridge: Texas Instruments PCI1450 (rev 03)
00:03.0 Ethernet controller: Intel Corporation 82557/8/9 Ethernet Pro 100 (rev 0c)
00:03.1 Serial controller: Agere Systems LT WinModem (rev 01)
00:05.0 Multimedia audio controller: Cirrus Logic CS 4614/22/24/30 [CrystalClear SoundFusion Audio Accelerator] (rev 01)
00:07.0 Bridge: Intel Corporation 82371AB/EB/MB PIIX4 ISA (rev 02)
00:07.1 IDE interface: Intel Corporation 82371AB/EB/MB PIIX4 IDE (rev 01)
00:07.2 USB Controller: Intel Corporation 82371AB/EB/MB PIIX4 USB (rev 01)
00:07.3 Bridge: Intel Corporation 82371AB/EB/MB PIIX4 ACPI (rev 03)
01:00.0 VGA compatible controller: S3 Inc. 86C270-294 Savage/IX-MV (rev 13)
02:00.0 Ethernet controller: Atheros Communications, Inc. AR2413 802.11bg NIC (rev 01)
xx@xx:~$

[Husse]

Before we continue - I think I answered something (maybe shutdown) to someone with a similar configuration not long ago - was that you?
Did not find much in the forum about 440 but this is a really old chip - from last millennium if I 'm right
How embarassing - there's a little code snippet that I think would help you that I can't remember...
Take a look at the Troubleshooter for the live CD
http://www.linuxmint.com/wiki/index.php ... d_problems
One of the alternatives there (or a combination) may do it and hopefully I will find that snippet soon

[jordan]

Before we continue - I think I answered something (maybe shutdown) to someone with a similar configuration not long ago - was that you?

No.

Take a look at the Troubleshooter for the live CD
http://www.linuxmint.com/wiki/index.php ... d_problems
One of the alternatives there (or a combination) may do it...

It seems to wiki focuses on the live boot. I don't really understand what it intends for me to do with an installed Mint.

[Husse]

Because these alternatives are also used in the installed system as indicated
I still haven't found that snippet - I even see the (structure of the) topic before me.....

[jordan]

Ok, here is were I begin not to understand the wiki, because it refers how to do it when the live cd is booting, but I don't know how to try this and when it supposed to be tried for an installation.

It says:

Try any of the following or any combination of them

Code: Select all

noapic
nolapic
noacpi
acpi=off
pci=noacpi
nopcmcia  #only if you have pcmcia
irqpoll
all_generic_ide

And... Are they supposed to be inserted into some text file? Are they supposed to be used in terminal as commands? Or, something else?

[Husse]

The When you install section explains it
http://www.linuxmint.com/wiki/index.php ... ou_install
Sorry if the wiki is unclear
We have plans to make the documentation better

[jordan]

The When you install section explains it
http://www.linuxmint.com/wiki/index.php ... ou_install
Sorry if the wiki is unclear
We have plans to make the documentation better

I did a fresh install. I also selected some online updates after that install. The shutdown problem has only happened once out of appx 15 shutdowns this time around.

[rivenought]

Jordan,

Sometimes a clean-install can make a world of difference. Oddly, I have seen a few times where the first install was a rough one. Turn around, using the same CD, and the second time everything worked out just great. It was suggested it had something to do with the swap and how the original drive was structured. No matter, you have a more stable system now.

As for the shutdown issue, if it only every 15 shutdowns or so, that is not bad. That is something one can live with.

In one of the above posts, those "noapic" and other codes can be added to your boot menu as needed. While not as important now, you may want something like that in the future. You can access the boot menu by going into the terminal and keying in:

Code: Select all

gksudo gedit /boot/grub/menu.lst

Then most of the wiki suggestions might be more clear. So, this should help you for future reference. I was glad to read you are having more success with your install. The more you learn, the better you get. Have fun!

[jordan]

In one of the above posts, those "noapic" and other codes can be added to your boot menu as needed. While not as important now, you may want something like that in the future. You can access the boot menu by going into the terminal and keying in:

Code: Select all

gksudo gedit /boot/grub/menu.lst

Then most of the wiki suggestions might be more clear. So, this should help you for future reference. I was glad to read you are having more success with your install. The more you learn, the better you get. Have fun!

OK, for future use I'm willing to try to understand this better. I opened that file. Most of it was commented out. I'm not sure why. But, the last part of the file was not. So, I am assuming the last part of the file is where I would put the codes. Could you paste in "noapic" the way it is supposed to be so I can get an example of how these codes go in the right way.

Here is what my uncommented section looks like:

Code: Select all

title      Linux Mint, kernel 2.6.22-14-generic
root      (hd0,2)
kernel      /boot/vmlinuz-2.6.22-14-generic root=/dev/sda3 ro quiet splash
initrd      /boot/initrd.img-2.6.22-14-generic
boot

title      Linux Mint, kernel 2.6.22-14-generic (recovery mode)
root      (hd0,2)
kernel      /boot/vmlinuz-2.6.22-14-generic root=/dev/sda3 ro single
initrd      /boot/initrd.img-2.6.22-14-generic
boot

title      Linux Mint, kernel memtest86+
root      (hd0,2)
kernel      /boot/memtest86+.bin
boot

### END DEBIAN AUTOMAGIC KERNELS LIST

# This is a divider, added to separate the menu items below from the Debian
# ones.
title      Other operating systems:
root


# This entry automatically added by the Debian installer for an existing
# linux installation on /dev/sda1.
title      linux (on /dev/sda1)
root      (hd0,0)
kernel      /boot/vmlinuz-laptop BOOT_IMAGE=linux root=/dev/hda1 resume=/dev/hda5 splash=silent vga=788
initrd      (hd0,0)/boot/initrd-laptop.img
savedefault
boot


# This entry automatically added by the Debian installer for an existing
# linux installation on /dev/sda1.
title      linux-nonfb (on /dev/sda1)
root      (hd0,0)
kernel      /boot/vmlinuz BOOT_IMAGE=linux-nonfb root=/dev/hda1 resume=/dev/hda5
initrd      (hd0,0)/boot/initrd.img
savedefault
boot


# This entry automatically added by the Debian installer for an existing
# linux installation on /dev/sda1.
title      failsafe (on /dev/sda1)
root      (hd0,0)
kernel      /boot/vmlinuz BOOT_IMAGE=failsafe root=/dev/hda1 failsafe
initrd      (hd0,0)/boot/initrd.img
savedefault
boot


# This entry automatically added by the Debian installer for an existing
# linux installation on /dev/sda1.
title      laptop 2.6.22.9-1 (on /dev/sda1)
root      (hd0,0)
kernel      /boot/vmlinuz BOOT_IMAGE=laptop_2.6.22.9-1 root=/dev/hda1 resume=/dev/hda5 splash=silent vga=788
initrd      (hd0,0)/boot/initrd.img
savedefault
boot


# This entry automatically added by the Debian installer for an existing
# linux installation on /dev/sda1.
title      laptop 2.6.22.19-2 (on /dev/sda1)
root      (hd0,0)
kernel      /boot/vmlinuz-2.6.22.19-laptop-2mdv BOOT_IMAGE=laptop_2.6.22.19-2 root=/dev/hda1 resume=/dev/hda5 splash=silent vga=788
initrd      (hd0,0)/boot/initrd-2.6.22.19-laptop-2mdv.img
savedefault
boot

[jordan]

I had to reinstall and Mint is freezing up again when a shutdown attempt it made.

I've been told to try some combination of the following words in a line in menu.lst, restart the computer, and then test it for shutdown. Mathematically this would probably take several days to test every possible combination. Come on, there must be a better way.

Code: Select all

noapic
nolapic
noacpi
acpi=off
pci=noacpi
nopcmcia  #only if you have pcmcia
irqpoll
all_generic_ide