Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE does

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emmythedog

Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE does

Post by emmythedog »

Hi - I recently tried to upgrade my system to Mint 17 64 Cinnamon, but could not. First I updated by way of the command line, which worked, but when I rebooted the machine, it no longer saw my hard drive. After much unsuccessful research on the problem, I downloaded an image file and tried to do a clean install. The system booted from the disk OK, but when I went to install it, my hard disk was missing and I could not install it. Next I downloaded the Debian edition and successfully loaded it and have been using it for about 10 days. It works OK, but seems a little buggy (not the subject of this post,) so I downloaded the 32 bit XFCE version to see if it would load. It also would not see my hard drive. -- If you would like to help me figure out how to fix this issue and need more information from me, please give me specific instructions. I've been using Linux exclusively for about 8 years, but have never become too technically competent, not seeing much need. Can handle the command line fine, just don't know the specific commands. -- Thanks for any help you might have to offer. I'm not happy with DE and would like to be able to use the main version of Mint.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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austin.texas
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Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by austin.texas »

When you boot the live Mint 17, enter the command
sudo parted -l
and post the results.
Also, can you see the partitions using the gparted program on the live Mint?
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018
emmythedog

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by emmythedog »

Untitled.png
Hi - Thanks for you help. Here is what I get:

Code: Select all

mint@mint ~ $ sudo parted -l
Warning: Unable to open /dev/sr0 read-write (Read-only file system).  /dev/sr0
has been opened read-only.
Model: ATAPI iHAP422 9 (scsi)
Disk /dev/sr0: 1383MB
Sector size (logical/physical): 2048B/2048B
Partition Table: mac

Number  Start  End     Size    File system  Name   Flags
 1      8192B  24.6kB  16.4kB               Apple
 2      115MB  124MB   9306kB               EFI

and GParted only sees /dev/sr0
emmythedog

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by emmythedog »

For comparison, here's what I get from Mint DE

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john-lmde@nu ~ $ clear
john-lmde@nu ~ $ sudo parted -l
Model: ATA Samsung SSD 840 (scsi)
Disk /dev/sda: 128GB
Sector size (logical/physical): 512B/512B
Partition Table: msdos

Number  Start   End     Size    Type      File system     Flags
 1      1049kB  12.0GB  12.0GB  primary   ext4            boot
 2      12.0GB  128GB   116GB   extended
 5      12.0GB  24.0GB  12.0GB  logical   ext4
 6      24.0GB  28.0GB  3999MB  logical   linux-swap(v1)
 7      28.0GB  128GB   100GB   logical   ext4


john-lmde@nu ~ $ 
jtarin

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by jtarin »

Possibly your disk is not formatted, therefore it finds no system?
emmythedog

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by emmythedog »

jtarin wrote:Possibly your disk is not formatted, therefore it finds no system?
No, that's not it. It's partitioned and formatted as per the results seen by Mint DE. I formatted it when I installed Mint 12 or 13. It just isn't being detected.
PatH57

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by PatH57 »

Hi,

on witch machine are you trying to install Mint 17?
Also where did you create the boot dvd or usb?
emmythedog

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by emmythedog »

PatH57 wrote:Hi, on witch machine are you trying to install Mint 17?
Also where did you create the boot dvd or usb?
Hi - Thanks for your interest. I am trying to install Mint 17 on this machine, the one that is currently running Mint 17 DE and on which I am typing this message. Same machine. If you want to know something specific about it, please let me know what you specifically need to know. It was custom built so has no brand name and has run many flavors of Linux with no problems.
I created the DVD by downloading the image from the Mint web site and burning it with Brasero. I downloaded and burned Mint 17 64-bit Cinnamon twice, thinking that maybe the first copy was damaged. I also downloaded and burned Mint 17 32-bit XFCE, which also did see the disk. I also downloaded the DE version, which did see the hard disk. FWIW, all four of these disks do see the hard drive on another computer, but that isn't where I want to install it.
On this machine:
64 Cinnamon copy 1 does *not* see disk
64 Cinnamon copy 2 does *not* see disk
32 XFCE does *not* see disk
64 DE Cinnamon sees disk
On another machine
64 Cinnamon copy 1 sees disk
64 Cinnamon copy 2 sees disk
32 XFCE sees disk
64 DE Cinnamon sees disk
Last edited by emmythedog on Fri Sep 26, 2014 10:02 pm, edited 1 time in total.
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austin.texas
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Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by austin.texas »

The only thing I can think of at this point is that there may be some settings in your BIOS that you can change to see if you get better results.
Things like AHCI or maybe "Extra IDE" or "Extra Raid/IDE" controllers.
Mint 18.2 Cinnamon, Quad core AMD A8-3870 with Radeon HD Graphics 6550D, 8GB DDR3, Ralink RT2561/RT61 802.11g PCI
Linux Linx 2018
PatH57

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by PatH57 »

must be a driver related problem
on the debian could you check

Code: Select all

uname -a
no need on Mint 17 it should be 3.13
also what's your MOBO ?
acerimusdux
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Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by acerimusdux »

It should be recognized at boot. So maybe there is a bios setting that can be adjusted. Try to see what is happening at boot though, see if there isn't some info there. Try this:

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dmesg|grep "ata\|scsi\|sd"
I'm just trying to see here what is recognized at boot for the hard drives.
emmythedog

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by emmythedog »

austin.texas wrote:The only thing I can think of at this point is that there may be some settings in your BIOS that you can change to see if you get better results.
Things like AHCI or maybe "Extra IDE" or "Extra Raid/IDE" controllers.
Thanks for the suggestions. I tried changing IDE to AHCI and a few other BIOS settings that seemed to deal with the hard drive. No luck. I will experiment some more as time allows.

acerimusdux wrote:It should be recognized at boot. So maybe there is a bios setting that can be adjusted. Try to see what is happening at boot though, see if there isn't some info there. Try this:

Code: Select all

dmesg|grep "ata\|scsi\|sd"
I'm just trying to see here what is recognized at boot for the hard drives.
I get some text before boot from the CD starts. It reads something like "IDE drive found ..." It seems to me that the drive is forgotten in the boot process. (And this is where my lack of technical savoir-faire starts to show.)

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john-lmde@nu ~ $ dmesg|grep "ata\|scsi\|sd"
[    0.000000] BIOS-e820: [mem 0x000000007fef3000-0x000000007fefffff] ACPI data
[    0.000000] Memory: 2032280K/2095668K available (4631K kernel code, 659K rwdata, 1572K rodata, 968K init, 928K bss, 63388K reserved)
[    0.866552] Write protecting the kernel read-only data: 8192k
[    0.975684] libata version 3.00 loaded.
[    1.453251] scsi0 : usb-storage 1-1:1.2
[    1.550419] pata_amd 0000:00:08.0: version 0.4.1
[    1.550481] pata_amd 0000:00:08.0: setting latency timer to 64
[    1.551098] scsi1 : pata_amd
[    1.551360] scsi2 : pata_amd
[    1.551519] ata1: PATA max UDMA/133 cmd 0x1f0 ctl 0x3f6 bmdma 0xf000 irq 14
[    1.551522] ata2: PATA max UDMA/133 cmd 0x170 ctl 0x376 bmdma 0xf008 irq 15
[    1.553114] scsi3 : ahci
[    1.553208] scsi4 : ahci
[    1.553295] scsi5 : ahci
[    1.553381] scsi6 : ahci
[    1.553432] ata3: SATA max UDMA/133 abar m8192@0xe5104000 port 0xe5104100 irq 20
[    1.553437] ata4: SATA max UDMA/133 abar m8192@0xe5104000 port 0xe5104180 irq 20
[    1.553439] ata5: SATA max UDMA/133 abar m8192@0xe5104000 port 0xe5104200 irq 20
[    1.553441] ata6: SATA max UDMA/133 abar m8192@0xe5104000 port 0xe5104280 irq 20
[    1.712870] ata1.00: ATAPI: ATAPI   iHAP422   9, WL1G, max UDMA/66
[    1.712877] ata1: nv_mode_filter: 0x1f39f&0x1f39f->0x1f39f, BIOS=0x1f000 (0xc5000000) ACPI=0x1f01f (30:600:0x13)
[    1.728800] ata1.00: configured for UDMA/66
[    1.731099] scsi 1:0:0:0: CD-ROM            ATAPI    iHAP422   9      WL1G PQ: 0 ANSI: 5
[    1.731311] ata2: port disabled--ignoring
[    1.872052] ata5: SATA link down (SStatus 0 SControl 300)
[    1.872098] ata4: SATA link down (SStatus 0 SControl 300)
[    1.872147] ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[    1.872183] ata6: SATA link down (SStatus 0 SControl 300)
[    1.872833] ata3.00: ATA-9: Samsung SSD 840 PRO Series, DXM03B0Q, max UDMA/133
[    1.872835] ata3.00: 250069680 sectors, multi 16: LBA48 NCQ (depth 31/32)
[    1.872879] ata3.00: failed to get Identify Device Data, Emask 0x1
[    1.873093] ata3.00: failed to get Identify Device Data, Emask 0x1
[    1.873095] ata3.00: configured for UDMA/133
[    1.873170] scsi 3:0:0:0: Direct-Access     ATA      Samsung SSD 840  DXM0 PQ: 0 ANSI: 5
[    1.883054] sr0: scsi3-mmc drive: 48x/48x writer dvd-ram cd/rw xa/form2 cdda tray
[    1.883265] sr 1:0:0:0: Attached scsi CD-ROM sr0
[    1.884045] sd 3:0:0:0: [sda] 250069680 512-byte logical blocks: (128 GB/119 GiB)
[    1.884126] sd 3:0:0:0: [sda] Write Protect is off
[    1.884129] sd 3:0:0:0: [sda] Mode Sense: 00 3a 00 00
[    1.884224] sd 3:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
[    1.885902] sr 1:0:0:0: Attached scsi generic sg0 type 5
[    1.885932] sd 3:0:0:0: Attached scsi generic sg1 type 0
[    1.887304]  sda: sda1 sda2 < sda5 sda6 sda7 >
[    1.887801] sd 3:0:0:0: [sda] Attached SCSI disk
[    2.010078] scsi7 : usb-storage 1-7:1.0
[    2.454732] scsi 0:0:0:0: Direct-Access     EPSON    Storage          1.00 PQ: 0 ANSI: 2
[    2.454908] sd 0:0:0:0: Attached scsi generic sg2 type 0
[    2.466229] sd 0:0:0:0: [sdb] Attached SCSI removable disk
[    2.769644] EXT4-fs (sda1): mounted filesystem with ordered data mode. Opts: (null)
[    3.012026] scsi 7:0:0:0: Direct-Access     Generic  USB SD Reader    1.00 PQ: 0 ANSI: 0
[    3.012608] scsi 7:0:0:1: Direct-Access     Generic  USB MS Reader    1.03 PQ: 0 ANSI: 0
[    3.012833] sd 7:0:0:0: Attached scsi generic sg3 type 0
[    3.012970] sd 7:0:0:1: Attached scsi generic sg4 type 0
[    3.016731] sd 7:0:0:0: [sdc] Attached SCSI removable disk
[    3.017474] sd 7:0:0:1: [sdd] Attached SCSI removable disk
[    7.062907] Adding 3905532k swap on /dev/sda6.  Priority:-1 extents:1 across:3905532k SS
[    7.075185] EXT4-fs (sda1): re-mounted. Opts: (null)
[    7.124987] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro
[    7.451650] EXT4-fs (sda7): mounted filesystem with ordered data mode. Opts: errors=remount-ro
john-lmde@nu ~ $ 
PatH57 wrote:must be a driver related problem
on the debian could you check

Code: Select all

uname -a
no need on Mint 17 it should be 3.13
also what's your MOBO ?
Thanks - The Debian edition is the one that works. It's the Ubuntu ones that aren't working. Here's the uname -a result from 17 Debian:

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john-lmde@nu ~ $ uname -a
Linux nu 3.11-2-amd64 #1 SMP Debian 3.11.8-1 (2013-11-13) x86_64 GNU/Linux
john-lmde@nu ~ $ 
Re the motherboard:

Code: Select all

john-lmde@nu ~ $ sudo dmidecode
[sudo] password for john-lmde: 
# dmidecode 2.12
SMBIOS 2.4 present.
30 structures occupying 974 bytes.
Table at 0x000F0100.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
	Vendor: Award Software International, Inc.
	Version: F6
	Release Date: 03/11/2008
	Address: 0xE0000
	Runtime Size: 128 kB
	ROM Size: 512 kB
	Characteristics:
		PCI is supported
		PNP is supported
		APM is supported
		BIOS is upgradeable
		BIOS shadowing is allowed
		Boot from CD is supported
		Selectable boot is supported
		BIOS ROM is socketed
		EDD is supported
		5.25"/360 kB floppy services are supported (int 13h)
		5.25"/1.2 MB floppy services are supported (int 13h)
		3.5"/720 kB floppy services are supported (int 13h)
		3.5"/2.88 MB floppy services are supported (int 13h)
		Print screen service is supported (int 5h)
		8042 keyboard services are supported (int 9h)
		Serial services are supported (int 14h)
		Printer services are supported (int 17h)
		CGA/mono video services are supported (int 10h)
		ACPI is supported
		USB legacy is supported
		LS-120 boot is supported
		ATAPI Zip drive boot is supported
		BIOS boot specification is supported
		Targeted content distribution is supported

Handle 0x0001, DMI type 1, 27 bytes
System Information
	Manufacturer: Gigabyte Technology Co., Ltd.
	Product Name: GA-73PVM-S2H
	Version:  
	Serial Number:  
	UUID: 30303144-3744-4534-4644-4133FFFFFFFF
	Wake-up Type: Power Switch
	SKU Number:  
	Family:  

Handle 0x0002, DMI type 2, 8 bytes
Base Board Information
	Manufacturer: Gigabyte Technology Co., Ltd.
	Product Name: GA-73PVM-S2H
	Version:  
	Serial Number:  

Handle 0x0003, DMI type 3, 17 bytes
Chassis Information
	Manufacturer: Gigabyte Technology Co., Ltd.
	Type: Desktop
	Lock: Not Present
	Version:  
	Serial Number:  
	Asset Tag:  
	Boot-up State: Unknown
	Power Supply State: Unknown
	Thermal State: Unknown
	Security Status: Unknown
	OEM Information: 0x00000000

Handle 0x0004, DMI type 4, 35 bytes
Processor Information
	Socket Designation: Socket 775
	Type: Central Processor
	Family: Other
	Manufacturer: Intel
	ID: 76 06 01 00 FF FB EB BF
	Signature: Type 0, Family 6, Model 23, Stepping 6
	Flags:
		FPU (Floating-point unit on-chip)
		VME (Virtual mode extension)
		DE (Debugging extension)
		PSE (Page size extension)
		TSC (Time stamp counter)
		MSR (Model specific registers)
		PAE (Physical address extension)
		MCE (Machine check exception)
		CX8 (CMPXCHG8 instruction supported)
		APIC (On-chip APIC hardware supported)
		SEP (Fast system call)
		MTRR (Memory type range registers)
		PGE (Page global enable)
		MCA (Machine check architecture)
		CMOV (Conditional move instruction supported)
		PAT (Page attribute table)
		PSE-36 (36-bit page size extension)
		CLFSH (CLFLUSH instruction supported)
		DS (Debug store)
		ACPI (ACPI supported)
		MMX (MMX technology supported)
		FXSR (FXSAVE and FXSTOR instructions supported)
		SSE (Streaming SIMD extensions)
		SSE2 (Streaming SIMD extensions 2)
		SS (Self-snoop)
		HTT (Multi-threading)
		TM (Thermal monitor supported)
		PBE (Pending break enabled)
	Version: Intel(R) Core(TM)2 Duo CPU 
	Voltage: 1.2 V
	External Clock: 266 MHz
	Max Speed: 3200 MHz
	Current Speed: 2533 MHz
	Status: Populated, Enabled
	Upgrade: ZIF Socket
	L1 Cache Handle: 0x0008
	L2 Cache Handle: 0x0009
	L3 Cache Handle: Not Provided
	Serial Number:  
	Asset Tag:  
	Part Number:  

Handle 0x0005, DMI type 5, 20 bytes
Memory Controller Information
	Error Detecting Method: 8-bit Parity
	Error Correcting Capabilities:
		None
	Supported Interleave: One-way Interleave
	Current Interleave: One-way Interleave
	Maximum Memory Module Size: 1024 MB
	Maximum Total Memory Size: 2048 MB
	Supported Speeds:
		70 ns
		60 ns
	Supported Memory Types:
		Standard
		EDO
	Memory Module Voltage: 3.3 V
	Associated Memory Slots: 2
		0x0006
		0x0007
	Enabled Error Correcting Capabilities:
		None

Handle 0x0006, DMI type 6, 12 bytes
Memory Module Information
	Socket Designation: A0
	Bank Connections: 1
	Current Speed: 10 ns
	Type: Other
	Installed Size: 1024 MB (Single-bank Connection)
	Enabled Size: 1024 MB (Single-bank Connection)
	Error Status: OK

Handle 0x0007, DMI type 6, 12 bytes
Memory Module Information
	Socket Designation: A1
	Bank Connections: 2
	Current Speed: 10 ns
	Type: Other
	Installed Size: 1024 MB (Single-bank Connection)
	Enabled Size: 1024 MB (Single-bank Connection)
	Error Status: OK

Handle 0x0008, DMI type 7, 19 bytes
Cache Information
	Socket Designation: Internal Cache
	Configuration: Enabled, Not Socketed, Level 1
	Operational Mode: Write Back
	Location: Internal
	Installed Size: 64 kB
	Maximum Size: 64 kB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Unknown
	System Type: Unknown
	Associativity: Unknown

Handle 0x0009, DMI type 7, 19 bytes
Cache Information
	Socket Designation: External Cache
	Configuration: Enabled, Not Socketed, Level 2
	Operational Mode: Write Back
	Location: Internal
	Installed Size: 3072 kB
	Maximum Size: 1024 kB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Unknown
	System Type: Unknown
	Associativity: Unknown

Handle 0x000A, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: PRIMARY IDE
	Internal Connector Type: On Board IDE
	External Reference Designator:  
	External Connector Type: None
	Port Type: Other

Handle 0x000B, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: SECONDARY IDE
	Internal Connector Type: On Board IDE
	External Reference Designator:  
	External Connector Type: None
	Port Type: Other

Handle 0x000C, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: FDD
	Internal Connector Type: On Board Floppy
	External Reference Designator:  
	External Connector Type: None
	Port Type: 8251 FIFO Compatible

Handle 0x000D, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: COM1
	Internal Connector Type: 9 Pin Dual Inline (pin 10 cut)
	External Reference Designator:  
	External Connector Type: DB-9 male
	Port Type: Serial Port 16450 Compatible

Handle 0x000E, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: COM2
	Internal Connector Type: 9 Pin Dual Inline (pin 10 cut)
	External Reference Designator:  
	External Connector Type: DB-9 male
	Port Type: Serial Port 16450 Compatible

Handle 0x000F, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: LPT1
	Internal Connector Type: DB-25 female
	External Reference Designator:  
	External Connector Type: DB-25 female
	Port Type: Parallel Port ECP/EPP

Handle 0x0010, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: Keyboard
	Internal Connector Type: Other
	External Reference Designator:  
	External Connector Type: PS/2
	Port Type: Keyboard Port

Handle 0x0011, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: PS/2 Mouse
	Internal Connector Type: PS/2
	External Reference Designator: No Detected
	External Connector Type: PS/2
	Port Type: Mouse Port

Handle 0x0012, DMI type 8, 9 bytes
Port Connector Information
	Internal Reference Designator: USB
	Internal Connector Type: None
	External Reference Designator:  
	External Connector Type: Access Bus (USB)
	Port Type: USB

Handle 0x0013, DMI type 9, 13 bytes
System Slot Information
	Designation: PCI
	Type: 32-bit PCI
	Current Usage: Available
	Length: Long
	ID: 5
	Characteristics:
		5.0 V is provided
		3.3 V is provided
		PME signal is supported
		SMBus signal is supported

Handle 0x0014, DMI type 9, 13 bytes
System Slot Information
	Designation: PCI
	Type: 32-bit PCI
	Current Usage: Available
	Length: Long
	ID: 6
	Characteristics:
		5.0 V is provided
		3.3 V is provided
		PME signal is supported
		SMBus signal is supported

Handle 0x0015, DMI type 13, 22 bytes
BIOS Language Information
	Language Description Format: Long
	Installable Languages: 3
		n|US|iso8859-1
		n|US|iso8859-1
		r|CA|iso8859-1
	Currently Installed Language: n|US|iso8859-1

Handle 0x0016, DMI type 16, 15 bytes
Physical Memory Array
	Location: System Board Or Motherboard
	Use: System Memory
	Error Correction Type: None
	Maximum Capacity: 1 GB
	Error Information Handle: Not Provided
	Number Of Devices: 2

Handle 0x0017, DMI type 17, 27 bytes
Memory Device
	Array Handle: 0x0016
	Error Information Handle: Not Provided
	Total Width: 3584 bits
	Data Width: 3584 bits
	Size: 1024 MB
	Form Factor: DIMM
	Set: None
	Locator: A0
	Bank Locator: Bank0/1
	Type: Unknown
	Type Detail: None
	Speed: 800 MHz
	Manufacturer:  
	Serial Number:  
	Asset Tag:  
	Part Number:  

Handle 0x0018, DMI type 17, 27 bytes
Memory Device
	Array Handle: 0x0016
	Error Information Handle: Not Provided
	Total Width: 1024 bits
	Data Width: 1024 bits
	Size: 1024 MB
	Form Factor: DIMM
	Set: None
	Locator: A1
	Bank Locator: Bank2/3
	Type: Unknown
	Type Detail: None
	Speed: 800 MHz
	Manufacturer:  
	Serial Number:  
	Asset Tag:  
	Part Number:  

Handle 0x0019, DMI type 19, 15 bytes
Memory Array Mapped Address
	Starting Address: 0x00000000000
	Ending Address: 0x0007FFFFFFF
	Range Size: 2 GB
	Physical Array Handle: 0x0016
	Partition Width: 1

Handle 0x001A, DMI type 20, 19 bytes
Memory Device Mapped Address
	Starting Address: 0x00000000000
	Ending Address: 0x0003FFFFFFF
	Range Size: 1 GB
	Physical Device Handle: 0x0017
	Memory Array Mapped Address Handle: 0x0019
	Partition Row Position: 1

Handle 0x001B, DMI type 20, 19 bytes
Memory Device Mapped Address
	Starting Address: 0x00040000000
	Ending Address: 0x0007FFFFFFF
	Range Size: 1 GB
	Physical Device Handle: 0x0018
	Memory Array Mapped Address Handle: 0x0019
	Partition Row Position: 1

Handle 0x001C, DMI type 32, 11 bytes
System Boot Information
	Status: No errors detected

Handle 0x001D, DMI type 127, 4 bytes
End Of Table

john-lmde@nu ~ $ 
PatH57

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by PatH57 »

ok we are getting somewhere.
http://www.gigabyte.com/products/produc ... id=2691#ov
so kernel 3.11 sees it correctly whereas 3.13 not.
kernel 3.13 brings a lot more changes and enforces more some udev rules.
So newer kernel may need a better bios (you have F6 and latest stable is F8 or F9 beta)
Also as you have onboard RAID capability you may want to try to attach the drive on a different SATA ports....and in the bios select the correct order to enforce detection.
PatH57

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by PatH57 »

also
Samsung SSD 840 PRO Series
isn't this one that has hardware encryption feature? Is it off?
emmythedog

Re: Mint 17 64 Cinnamon & 32 XFCE do not see hard drive, DE

Post by emmythedog »

PatH57 wrote:ok we are getting somewhere.
http://www.gigabyte.com/products/produc ... id=2691#ov
so kernel 3.11 sees it correctly whereas 3.13 not.
kernel 3.13 brings a lot more changes and enforces more some udev rules.
So newer kernel may need a better bios (you have F6 and latest stable is F8 or F9 beta)
Also as you have onboard RAID capability you may want to try to attach the drive on a different SATA ports....and in the bios select the correct order to enforce detection.
I hoped this was it, but updating the bios didn't do it. (Upgrading the bios was extra fun when it didn't see my mouse or keyboard afterwards, but that's fixed.) I haven't fiddled with all the possibilites the new bios allows yet. -- I've lost enthusiasm for this project for the moment. The minutes needed to reload the CD after making changes are starting to add up to hours and I need to take a break from it. I have other hard drives available and I think my next tests will be trying to load it on a different disk, but it will be a week or two before I try that. -- Thanks for everyone's help so far.
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