Boot errors with 17.3 Cinnamon live disc on MSI laptop

Questions about Grub, UEFI,the liveCD and the installer
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
thekelvingreen
Level 2
Level 2
Posts: 52
Joined: Fri Jan 29, 2016 2:53 pm
Contact:

Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by thekelvingreen »

Hello all!

I have come into possession of a brand new laptop and it comes with Windows 10. I'm not a fan so I thought I'd give Mint a try, so I got hold of a dvd with 17.3 Cinnamon on it, switched from UEFI to Legacy, bunged the dvd in the drive and booted.

What happened next is that I got the following messages:

Code: Select all

[0.217862] ACPI: EC: Fail in evaluation the _REG object of EC device. Broken bios is suspected.
[3.447516] ACPI PCC probe failed.
[3.808224] nouveau E [PBUS][0000:01:00.0]MMIO read of 0x00000000 FAULT at 0x3c7e3c [IBUS]
[3.808641] nouveau E [PBUS][0000:01:00.0]MMIO read of 0x00000000 FAULT at 0x17e280 [IBUS]
[3.881903] nouveau E [PGRAPH][0000:01:00.0] failed to load fuc409c
[3.892524] nouveau E [PFIFO][0000:01:00.0] write fault at 0x00000000 [UNSUPPORTED_KIND] from BAR3/HOST_CPU_NB on channel 0x3e5fcef8000 [unknown]
[3.892702] nouveau E [PFIFO][0000:01:00.0] DROPPED_MMU_FAULT 0x00000000
[3.895350] nouveau E [PFIFO][0000:01:00.0] read fault at 0x0000080000 [UNSUPPORTED_KIND] from BAR1/HOST_CPU_NB on channel 0x3e5fcedf8000 [unknown]
[3.898197] nouveau E [PFIFO][0000:01:00.0] unsupported engines 0x00000001
[3.898495] nouveau E [DRM] failed to create kernel channel, -22
[3.898610] nouveau E [PFIFO][0000:01:00.0] write fault at 0x00000000 [UNSUPPORTED_KIND] from BAR1/HOST_CPU_NB on channel 0x3e5fcedf8000 [unknown]
After that I got a smattering of wifi errors

Code: Select all

request for firmware file 'iwlwifi-3165-10.ucode' failed.
[75.349098] iwlwifi 000:02:00.0: request for firmware file 'iwlwifi-3165-9.ucode' failed.
[75.349132] iwlwifi 000:02:00.0: no suitable firmware found!
[75.349197] iwlwifi 000:02:00.0: Unsupported splx structure
Then I got to the desktop.

Everything seemed to be fine from that point on -- aside from no wireless access -- but those error messages worry me enough that I am not yet ready to switch operating systems.

I'm not a total novice -- I've successfully installed Ubuntu on a number of machines without any trouble -- but these messages have got me spooked, the one about the "broken bios" most of all.

So:

1) What does all that stuff mean?
2) Should I be worried?
3) How can I fix it?

Computer stats:
MSI GE62 6QL
Intel Core i7-6700HQ
8gb RAM
nvidia GeForce GTX 950M

Any advice and help would be much appreciated. I will stick with Windows 10 if I have to but I'd much rather not!

EDIT: I forgot to mention that I also tried the same disc in UEFI with Secureboot turned off. It took a lot longer than it did under Legacy, and I got a list of other errors similar to the above; they flashed by too quickly for me to record them, alas.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
User avatar
Pierre
Level 21
Level 21
Posts: 13192
Joined: Fri Sep 05, 2008 5:33 am
Location: Perth, AU.

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by Pierre »

where did you get the dvd from -- has it been used before -- did it's installer work ok?.

oddball errors like that lot, often are a result of either a bad ISO or a bad burn of the disk.

if the win-10 is still working, then install virtualbox into it:
https://www.virtualbox.org/wiki/Downloads
& then use that Mint dvd to install a virtual linux system.
you want the one for "Windows hosts".

post back here if there is still any errors.

otherwise, you could download & burn another copy:
http://www.linuxmint.com/download_all.php
Image
Please edit your original post title to include [SOLVED] - when your problem is solved!
and DO LOOK at those Unanswered Topics - - you may be able to answer some!.
thekelvingreen
Level 2
Level 2
Posts: 52
Joined: Fri Jan 29, 2016 2:53 pm
Contact:

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by thekelvingreen »

Thanks Pierre! I tried a virtual install and I got

Code: Select all

ACPI PCC probe failed


but none of the other messages, and the disc booted through to desktop.

The dvd is one I burned myself.
Laurent85
Level 17
Level 17
Posts: 7081
Joined: Tue May 26, 2015 10:11 am

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by Laurent85 »

I suspect the Bios error message related to booting in Legacy mode. I would recommend to stick to EFI mode on EFI platform. I would also recommend a usb flash drive for installation. Regarding the "nouveau E"messages you will have to install the Nvidia 352 driver from Driver Manager right after successfully installing LM on the hard disk. See the release notes Solving freezes with NVIDIA GeForce GPUs to install properly.
Image
thekelvingreen
Level 2
Level 2
Posts: 52
Joined: Fri Jan 29, 2016 2:53 pm
Contact:

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by thekelvingreen »

Laurent85 wrote:I suspect the Bios error message related to booting in Legacy mode. I would recommend to stick to EFI mode on EFI platform.
Thanks Laurent. I also tried in UEFI mode but I got the same messages, including the bios error. I've ordered an official install disc and I'll try that when it arrives; I'll also try a USB stick installation.
Laurent85 wrote:. Regarding the "nouveau E"messages you will have to install the Nvidia 352 driver from Driver Manager right after successfully installing LM on the hard disk. See the release notes Solving freezes with NVIDIA GeForce GPUs to install properly.
Thanks for this suggestion. Once I've managed to install Mint, I will do this. Thanks again!
thekelvingreen
Level 2
Level 2
Posts: 52
Joined: Fri Jan 29, 2016 2:53 pm
Contact:

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by thekelvingreen »

Hello all,

I have read on another thread (http://forums.linuxmint.com/viewtopic.php?f=46&t=215689) that Mate may be better than Cinnamon because nvidia drivers don't work in Cinnamon.

Would installing Mate be a better option? If I do so, how easy is it to switch to Cinnamon later?
Laurent85
Level 17
Level 17
Posts: 7081
Joined: Tue May 26, 2015 10:11 am

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by Laurent85 »

thekelvingreen wrote:Mate may be better than Cinnamon because nvidia drivers don't work in Cinnamon.
They do work as well.
thekelvingreen wrote:Would installing Mate be a better option?
Not in regards of Nvidia graphics driver.
thekelvingreen wrote:how easy is it to switch to Cinnamon later?
It is recommended to reinstall then. See the release notes to install properly, installing Mate, Cinnamon or any desktop flavour requires to follow the special procedure Solving freezes with NVIDIA GeForce GPUs
Image
thekelvingreen
Level 2
Level 2
Posts: 52
Joined: Fri Jan 29, 2016 2:53 pm
Contact:

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by thekelvingreen »

Thanks Laurent for the clarifications!

I have tried booting with a usb stick and it gets through to the desktop, but some errors do appear first. They flash by too quickly for me to see them, so (newbie question coming up!) is there any way for me to access a boot log or something?
Laurent85
Level 17
Level 17
Posts: 7081
Joined: Tue May 26, 2015 10:11 am

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by Laurent85 »

Most probably warnings otherwise the system would not boot and run properly. See the logs, launch the System Log Viewer from the menu.
Image
thekelvingreen
Level 2
Level 2
Posts: 52
Joined: Fri Jan 29, 2016 2:53 pm
Contact:

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by thekelvingreen »

Right, so I went ahead with the Mint installation from USB and it went fine. No error messages at all.

However, Mint doesn't recognise my computer's wireless card. Driver Manager says there are "no proprietary drivers in use" and I'm not sure how to connect using a cable. Any help would be appreciated!

(What's weird is Ubuntu recognises the wireless connection.)
Laurent85
Level 17
Level 17
Posts: 7081
Joined: Tue May 26, 2015 10:11 am

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by Laurent85 »

Fine.
Please post a new topic regarding the wireless issue to Networing / wireless section, post the inxi report :

Code: Select all

inxi -Fxz
Image
thekelvingreen
Level 2
Level 2
Posts: 52
Joined: Fri Jan 29, 2016 2:53 pm
Contact:

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by thekelvingreen »

Thank you for all your help!
Laurent85
Level 17
Level 17
Posts: 7081
Joined: Tue May 26, 2015 10:11 am

Re: Boot errors with 17.3 Cinnamon live disc on MSI laptop

Post by Laurent85 »

Thanks :)
Image
Locked

Return to “Installation & Boot”