greenjoe wrote:Apparently Dell uses something called "Sysprep
Sysprep is merely a way of pre-configuring the installation so that setting up each new machine's hard drive is merely a matter of running a script to end up with identically cloned machines. When you (the customer) switch your new Dell on for the first time, the pre-configured settings ensure you don't have to go through the rigmarole of installing the OS from scratch.
greenjoe wrote:I can set the Admin. p/w in the BIOS
This has absolutely nothing to do with the OS Administrator password. The recovery console is asking for the OS Administrator p/w. To set this you need to boot into Windows and set the Administrator p/w in Control Panel | Users if it hasn't got one. If it has and you don't know it you'll have to ask Dell.