MenthaSuaveolens wrote:Please check if the packages gphotofs and gphoto2 are installed.
Neither of those two were there, so I had her install them as I gave instructions over the phone. Afterwards she plugged the camera in and the Nautilus home folder window showed up, but no
"Open Shotwell Photo Manager
- this is according to what she said... I was not there to view it and I want to try all options before driving the 15 mile round trip. I'm having her re-boot now just to see if that helps, but I know this isn't Windows and hence do not expect re-booting to help.