[NOT SOLVED] Can't install new software

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bwilli

[NOT SOLVED] Can't install new software

Post by bwilli »

Hi

I tried to install a new software (dropbox). But the install process stopped by 82%. And after serveral minutes i restarted the computer.
When i now try to install new software it says the process is working at 112% but nothing move. I also can't delete dropbox anymore. (see attached file)

Are there any suggestions or tips? thank you.
Greets
bwilli
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
bwilli

Re: Can't install new software

Post by bwilli »

Hi...
The solution was: "sudo dpkg --configure -a".
yeejr
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Re: [SOLVED] Can't install new software

Post by yeejr »

I had the same problem, When i ran this command and, in terminal, DropBox begain downloading, but it stopped and hung at 99%.
16bitzombie

Re: [SOLVED] Can't install new software

Post by 16bitzombie »

Hi

Having the same problem. I've ran the above command and it still gets stuck at 99%

Unfortunately I can't install any other apps whilst Dropbox is stuck installing.

Any other ideas?

Cheers

16BitZombie
agoldenquill

Re: [SOLVED] Can't install new software

Post by agoldenquill »

yeejr wrote:I had the same problem, When i ran this command and, in terminal, DropBox begain downloading, but it stopped and hung at 99%.
Exact same thing here. Mint 13 MATE on Gateway L21 series netbook.
Troken

Re: [NOT SOLVED] Can't install new software

Post by Troken »

bwilli wrote:Hi...
The solution was: "sudo dpkg --configure -a".
I have the same problem with Dropbox as the above posts, and when I try "sudo dpkg --configure -a", it just stops at 99% and the CPU goes totally crazy (100% load). Only way to stop this is to restart the computer.

The problem now is that I can not install applications any more, nor make updates from the updatemanager, because I have to run "sudo dpkg --configure -a" first. So moment 22 here... im stuck! Please help. Thanks.
peterscwilson

Re: [NOT SOLVED] Can't install new software

Post by peterscwilson »

I have the exact same problem! I started a new thread then found this one! Im new sorry! is there no answer?!
agoldenquill

Re: [NOT SOLVED] Can't install new software

Post by agoldenquill »

bwilli wrote:Hi

I tried to install a new software (dropbox). But the install process stopped by 82%. And after serveral minutes i restarted the computer.
When i now try to install new software it says the process is working at 112% but nothing move. I also can't delete dropbox anymore. (see attached file)

Are there any suggestions or tips? thank you.
Greets
bwilli

This is the *exact* same thing happening to me -- it's a real nightmare! It gets stuck, no way to stop it except maybe reboot, but then I'm right back where I started: no Dropbox.

On Mint 8, which i was using until a few days ago, it worked beautifully. Just ran in the tray without any intervention from me. Now, on Mint 13, the one go-round when I got *something* Dropbox installed semi-correctly (I think), it kept asking me for my administrator password for /usr something or other (I didn't take note of what it said) in order to use Dropbox. This is NOT how Dropbox is supposed to work.

I depend on Dropbox to keep my critical files I work on everyday backed up, automatically and without a bunch of hassle. Yes, I have an external drive where I could manually back up the files, but there are problems with that and it's time-consuming. Computers are supposed to help us get things done, not bog us down with silliness and rigmarole.

So far, the methods I've tried:
(1) installing from the Software Manager - hangs, as described above
(2) installing from the .deb file - I think this resulted in the admin-password issue
(3) installing via the terminal - also didn't work; hit a Stop
(4) entering the so-called "solved" commands in this thread - did nothing
(5) uninstalling & reinstalling several more times via methods 1-4 above -- unsuccessfully, as it totally gets hung, and now my Update Manager is stuck again because "Another application is using APT."

Is this a Dropbox issue or a Mint 13 issue?

More importantly, how can we solve it?
mrlumpy

Re: [NOT SOLVED] Can't install new software

Post by mrlumpy »

I've got the exact same problem, I've got one machine running mint that I configured a few weeks ago and it and dropbox are working fine - although I am getting the following message every few minutes today:

"Failed to fetch http://archive.canonical.com/ubuntu/dis ... ce/Sources 404 Not Found [IP: 91.189.92.150 80]
Failed to fetch http://archive.canonical.com/ubuntu/dis ... 4/Packages 404 Not Found [IP: 91.189.92.150 80]
Failed to fetch http://archive.canonical.com/ubuntu/dis ... 6/Packages 404 Not Found [IP: 91.189.92.150 80]
Some index files failed to download. They have been ignored, or old ones used instead."

I wonder whether this is linked to the dropbox issue?

As for a workaround if people need to get dropbox working - this does work, I've done it but you don't get notifications and you have to run the ~/.dropbox-dist/dropboxd from the command line when you want dropbox to work.

https://www.dropbox.com/install?os=lnx
peterscwilson

Re: [NOT SOLVED] Can't install new software

Post by peterscwilson »

just to muddy the waters...i had mint13 with dropbox working fine before. after i reinstalled the problem started....whether it s a new version of dropbox i dont know....or after an update in linux? anyway....it did work before fine in mint 13 (at the time i had a mac theme installed but im sure that makes no difference...although i am a newbie and know nothing!)
antonybunn

Re: [SOLVED] Can't install new software

Post by antonybunn »

Just found this on another forum http://ubuntuforums.org/showthread.php?t=2008400
Last edited by antonybunn on Sun Jun 24, 2012 2:43 am, edited 1 time in total.
Troken

Re: [NOT SOLVED] Can't install new software

Post by Troken »

antonybunn wrote:Just found this on another forum http://ubuntuforums.org/showthread.php?t=2008400
Yes thank you. It it links further to:
http://forums.dropbox.com/topic.php?id=62952
There is a workaround that can help. At least it helped to release the update manager and I can update again. Won't try the rest of the workaround yet, so no Dropbox for the moment.
antonybunn

Re: [NOT SOLVED] Can't install new software

Post by antonybunn »

Same here but I think I'll wait and see what develops with regards to a proper fix to Dropbox before I try and install again.
longtom

Re: [NOT SOLVED] Can't install new software

Post by longtom »

Thought I do a search first before I open a new thread .... am I not a good boy. :mrgreen:

That worked for me from above link: http://forums.dropbox.com/topic.php?id=62952
First, to stop the message "dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem." run the following command:

sudo dpkg -r -a
sudo dpkg -P -a

Then, remove dropbox to get back to a clean slate:

sudo apt-get clean
sudo apt-get update
sudo apt-get --purge remove nautilus-dropbox
sudo apt-get --purge remove dropbox
sudo apt-get --purge autoremove

Then follow the instructions here:

Workaround procedure:

- Download the Dropbox ubuntu .deb file from: https://www.dropbox.com/install?os=lnx
- Open the .deb with Ubuntu Software Center and begin installation
- When you see the screen saying "To complete installation, you must start Dropbox", press CANCEL
- Install the dropbox daemon (nautilus-dropbox) using this command (from https://www.dropbox.com/install?os=lnx):

for 64bit
cd ~ && wget -O - "https://www.dropbox.com/download?plat=lnx.x86_64" | tar xzf -

for32bit:
cd ~ && wget -O - "https://www.dropbox.com/download?plat=lnx.x86" | tar xzf -

**NOTE: be sure to use the correct version [32 bit or 64 bit] in your wget url.
- Restart computer

Now you should have Dropbox working, including the notification icon and the Dropbox icon overlays in Nautilus.

It worked for me, hope it can work for you too!
Added 32bit link.
twrock

Re: [NOT SOLVED] Can't install new software

Post by twrock »

longtom wrote:Thought I do a search first before I open a new thread .... am I not a good boy. :mrgreen:

That worked for me from above link: http://forums.dropbox.com/topic.php?id=62952

Added 32bit link.
Thanks. I followed those instructions, and was sucessful in removing the problem dropbox install and in installing dropbox successfully. For the record, after downloading it, I opened dropbox_1.4.0_i386.deb by clicking in nautilus, which opened the gdebi package installer. So I did not get the message that I needed to start dropbox to finish the install. I just closed the gdebi package installer, and continued with the instructions as listed. I rebooted (without attempting to open dropbox), and after starting dropbox and logging in, everything is great.

Thanks again.
Grez

Re: [NOT SOLVED] Can't install new software

Post by Grez »

Thanks a bunch guys.
:D
loveya



That'll teach me to install from the repos as advised!
antonybunn

Re: [SOLVED] Can't install new software

Post by antonybunn »

Ditto, Dropbox installed...nice one. :D
Troken

Re: [NOT SOLVED] Can't install new software

Post by Troken »

Still, I hope the problem will be corrected soon.

EDIT: I followed all above steps, and can confirm that it works.
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