Software Manager greying out

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Software Manager greying out

Postby chewhundred on Thu Feb 21, 2013 10:22 am

Version: 14
Architecture: AMD64
Enviroment: MATE

Upon attempting to install anything (by double clicking the desired package), the software manager greys out with the linux equivalent of the hourglass in the foreground. It does this for every single package.

Image

Synaptic also fails, the following message it displayed when opening: "

Image

Thanks
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Re: Software Manager greying out

Postby flyboy1565 on Thu Feb 21, 2013 11:49 am

You might try going in to the terminal and sudo apt-get update

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Re: Software Manager greying out

Postby viking777 on Thu Feb 21, 2013 12:08 pm

In a file manager look at the location /etc/apt. If it has files and folders in it, but is just missing the folder preferences.d you can simply create the folder (it is an empty folder anyway - on my computer). If /etc/apt is completely empty then the problem is not quite so trivial as it first looks.
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Re: Software Manager greying out

Postby chewhundred on Tue Feb 26, 2013 11:12 am

flyboy1565 wrote:You might try going in to the terminal and sudo apt-get update

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get 'command not found'

viking777 wrote:In a file manager look at the location /etc/apt. If it has files and folders in it, but is just missing the folder preferences.d you can simply create the folder (it is an empty folder anyway - on my computer). If /etc/apt is completely empty then the problem is not quite so trivial as it first looks.


after creating the folder, it still greys out

thanks for responses. any other ideas anyone?
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Re: Software Manager greying out

Postby viking777 on Tue Feb 26, 2013 12:32 pm

Post the output of

Code: Select all
ls /etc/apt
Fujitsu Lifebook AH532. Intel i5 processor, 6Gb ram, Intel HD3000 graphics, Intel Audio/wifi. Realtek RTL8111/8168B Ethernet.Lubuntu 13.10,Ubuntu12.10 (Unity), Mint16 (Cinnamon), Manjaro (Xfce).
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Re: Software Manager greying out

Postby chewhundred on Mon Mar 04, 2013 7:23 am

viking777 wrote:Post the output of

Code: Select all
ls /etc/apt


Code: Select all
apt.conf.d   preferences.d  sources.list.d  trusted.gpg
preferences  sources.list   trustdb.gpg     trusted.gpg~
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Re: Software Manager greying out

Postby viking777 on Tue Mar 05, 2013 12:34 pm

I don't see anything special there. Can you try this instead:

Code: Select all
whereis apt-get


Your response to Flyboy1565's command is puzzling.
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Re: Software Manager greying out

Postby chewhundred on Tue Mar 05, 2013 5:01 pm

viking777 wrote:I don't see anything special there. Can you try this instead:

Code: Select all
whereis apt-get


Your response to Flyboy1565's command is puzzling.


hmm strange, this is all that's outputted:

$ whereis apt-get
apt-get:
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Re: Software Manager greying out

Postby viking777 on Wed Mar 06, 2013 5:17 am

That means it is not installed. Which is serious. It means you have either accidentally removed it - which is a big mistake - or it was never there in the first place which means your installation has failed. In both cases the likelihood is that you will have to reinstall but before you do that I have one other thing for you to try.

Run the command

Code: Select all
whereis aptitude


If you get results similar to apt-get then there is no need to proceed further - reinstall. (and download the iso again first - and check the md5 sum) However if it gives you something like this:

Code: Select all
aptitude: /usr/bin/aptitude /usr/bin/X11/aptitude /usr/share/aptitude /usr/share/man/man8/aptitude.8.gz


Which is what it should do, then try this command:

Code: Select all
sudo aptitude install apt


This will reinstall apt-get for you (along with any dependencies it needs that you are missing) and your software manager should then work.

Edit. There is another more manual way to do this using dpkg (if you have got dpkg that is ?) but it is extremely long winded as you have to manually install each dependency for apt. If you want to try it let me know.
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Re: Software Manager greying out

Postby chewhundred on Mon Mar 11, 2013 4:52 am

Thanks. I ended up having to reinstall which has done the treat.
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