file names aren't visible in Update Manager (Solved)

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file names aren't visible in Update Manager (Solved)

Postby ejazzkatt on Wed Jan 08, 2014 2:58 pm

When I use Update Manager it will indicate below the window that there are files available for me to update my computer but the names of the files don't show up in the window. I can click on the Install Updates button and it will install them and I can see the names of the files as they are being downloaded and updated but since Update Manager assigns a number to the files, I'm not sure if I'm getting all the updates that I should get. Anybody know why the names aren't showing up or what I can do to fix it?
Last edited by ejazzkatt on Fri Jan 10, 2014 2:50 pm, edited 1 time in total.
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Re: file names aren't visible in Update Manager

Postby xenopeek on Wed Jan 08, 2014 3:33 pm

I don't follow what you mean. Available updates for the update levels that you have enabled (see Edit > Preferences menu) are shown in the list. If you click to update the ones marked in the list, they will be updated. Why do you want to see files names, and files names of what?
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Re: file names aren't visible in Update Manager

Postby ejazzkatt on Wed Jan 08, 2014 8:36 pm

That's what I mean. They aren't shown in the list. The window is empty. Below the window it says that there are updates available so I do click on the Install Updates button and it does update them. In Preferences I have all five levels selected to be visible but as I mentioned none are visible. Because of that, I'm not sure if all 5 levels are being updated.
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Re: file names aren't visible in Update Manager

Postby xenopeek on Thu Jan 09, 2014 3:32 am

Please open a terminal and run the following command. Share the output here. That will tell us more. See the terminal's Edit menu for copying text.
Code: Select all
apt update && apt upgrade
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Re: file names aren't visible in Update Manager

Postby ejazzkatt on Thu Jan 09, 2014 9:25 am

Okay, I will post that below but after looking at Update Manager this morning I think that the problem is that Update Manager itself is not opening correctly. The window that I described as empty is actually the description window. It seems that the window where the software is supposed to be displayed is not opening correctly. It's only opening about a quarter inch wide and in fact it's not even displaying the labels that describe the software at the top of that window correctly. I can't see the whole name of the labels Level, Upgrade, Package, New Version, Old Version and Size.

Here is what you asked me to post. Incidentally, I ran this right command right after I had run Update Manager.

eric-jackson@eric-jackson-laptop ~ $ sudo apt update && apt upgrade [sudo] password for eric-jackson: Hit http://dl.google.com stable Release.gpg Hit http://dl.google.com stable Release Hit http://download.virtualbox.org precise Release.gpg Get:1 http://packages.linuxmint.com maya Release.gpg [198 B] Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://archive.canonical.com precise Release.gpg Hit http://repository.spotify.com stable Release.gpg Get:2 http://security.ubuntu.com precise-security Release.gpg [198 B] Hit http://archive.ubuntu.com precise Release.gpg Hit http://archive.ubuntu.com precise-updates Release.gpg Hit http://download.virtualbox.org precise Release Get:3 http://packages.linuxmint.com maya Release [18.6 kB] Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://archive.canonical.com precise Release Hit http://dl.google.com stable/main i386 Packages Hit http://repository.spotify.com stable Release Get:4 http://security.ubuntu.com precise-security Release [49.6 kB] Hit http://archive.ubuntu.com precise Release Ign http://dl.google.com stable/main TranslationIndex Hit http://archive.getdeb.net precise-getdeb Release.gpg Hit http://download.virtualbox.org precise/contrib i386 Packages Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://archive.ubuntu.com precise-updates Release Ign http://download.virtualbox.org precise/contrib TranslationIndex Hit http://ppa.launchpad.net precise Release Hit http://archive.canonical.com precise/partner i386 Packages Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Get:5 http://packages.linuxmint.com maya/import Sources [22.8 kB] Hit http://repository.spotify.com stable/non-free i386 Packages Hit http://archive.ubuntu.com precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://archive.canonical.com precise/partner TranslationIndex Ign http://repository.spotify.com stable/non-free TranslationIndex Hit http://archive.ubuntu.com precise/restricted i386 Packages Hit http://archive.ubuntu.com precise/universe i386 Packages Hit http://archive.ubuntu.com precise/multiverse i386 Packages Hit http://archive.ubuntu.com precise/main TranslationIndex Hit http://archive.ubuntu.com precise/multiverse TranslationIndex Hit http://archive.ubuntu.com precise/restricted TranslationIndex Hit http://archive.ubuntu.com precise/universe TranslationIndex Hit http://archive.ubuntu.com precise-updates/main i386 Packages Hit http://archive.ubuntu.com precise-updates/restricted i386 Packages Hit http://archive.ubuntu.com precise-updates/universe i386 Packages Get:6 http://security.ubuntu.com precise-security/main i386 Packages [375 kB] Ign http://ppa.launchpad.net precise/main TranslationIndex Get:7 http://packages.linuxmint.com maya/main Sources [17.7 kB] Get:8 http://packages.linuxmint.com maya/backport Sources [33.8 kB] Ign http://dl.google.com stable/main Translation-en_US Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://archive.getdeb.net precise-getdeb Release Ign http://dl.google.com stable/main Translation-en Hit http://archive.ubuntu.com precise-updates/multiverse i386 Packages Hit http://archive.ubuntu.com precise-updates/main TranslationIndex Hit http://archive.ubuntu.com precise-updates/multiverse TranslationIndex Hit http://archive.ubuntu.com precise-updates/restricted TranslationIndex Hit http://archive.ubuntu.com precise-updates/universe TranslationIndex Hit http://archive.ubuntu.com precise/main Translation-en Get:9 http://packages.linuxmint.com maya/upstream Sources [6,099 B] Hit http://archive.ubuntu.com precise/multiverse Translation-en Hit http://archive.ubuntu.com precise/restricted Translation-en Hit http://archive.ubuntu.com precise/universe Translation-en Get:10 http://packages.linuxmint.com maya/main i386 Packages [18.1 kB] Hit http://archive.ubuntu.com precise-updates/main Translation-en Hit http://archive.ubuntu.com precise-updates/multiverse Translation-en Hit http://archive.ubuntu.com precise-updates/restricted Translation-en Hit http://archive.ubuntu.com precise-updates/universe Translation-en Get:11 http://packages.linuxmint.com maya/upstream i386 Packages [10.6 kB] Get:12 http://packages.linuxmint.com maya/import i386 Packages [42.0 kB] Ign http://download.virtualbox.org precise/contrib Translation-en_US Hit http://archive.getdeb.net precise-getdeb/apps Sources Get:13 http://packages.linuxmint.com maya/backport i386 Packages [62.6 kB] Ign http://download.virtualbox.org precise/contrib Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://packages.linuxmint.com maya/backport TranslationIndex Ign http://packages.linuxmint.com maya/import TranslationIndex Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://packages.linuxmint.com maya/main TranslationIndex Get:14 http://security.ubuntu.com precise-security/restricted i386 Packages [4,620 B] Ign http://ppa.launchpad.net precise/main Translation-en Get:15 http://security.ubuntu.com precise-security/universe i386 Packages [91.1 kB] Ign http://packages.linuxmint.com maya/upstream TranslationIndex Ign http://archive.canonical.com precise/partner Translation-en_US Get:16 http://security.ubuntu.com precise-security/multiverse i386 Packages [2,642 B] Hit http://security.ubuntu.com precise-security/main TranslationIndex Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex Hit http://security.ubuntu.com precise-security/restricted TranslationIndex Hit http://security.ubuntu.com precise-security/universe TranslationIndex Ign http://repository.spotify.com stable/non-free Translation-en_US Ign http://archive.canonical.com precise/partner Translation-en Hit http://security.ubuntu.com precise-security/main Translation-en Hit http://security.ubuntu.com precise-security/multiverse Translation-en Hit http://security.ubuntu.com precise-security/restricted Translation-en Hit http://archive.getdeb.net precise-getdeb/games Sources Ign http://repository.spotify.com stable/non-free Translation-en Hit http://archive.getdeb.net precise-getdeb/apps i386 Packages Hit http://security.ubuntu.com precise-security/universe Translation-en Hit http://archive.getdeb.net precise-getdeb/games i386 Packages Ign http://archive.getdeb.net precise-getdeb/apps TranslationIndex Ign http://archive.getdeb.net precise-getdeb/games TranslationIndex Ign http://packages.linuxmint.com maya/backport Translation-en_US Ign http://packages.linuxmint.com maya/backport Translation-en Ign http://packages.linuxmint.com maya/import Translation-en_US Ign http://packages.linuxmint.com maya/import Translation-en Ign http://packages.linuxmint.com maya/main Translation-en_US Ign http://packages.linuxmint.com maya/main Translation-en Ign http://packages.linuxmint.com maya/upstream Translation-en_US Ign http://packages.linuxmint.com maya/upstream Translation-en Ign http://archive.getdeb.net precise-getdeb/apps Translation-en_US Ign http://archive.getdeb.net precise-getdeb/apps Translation-en Ign http://archive.getdeb.net precise-getdeb/games Translation-en_US Ign http://archive.getdeb.net precise-getdeb/games Translation-en Fetched 755 kB in 5s (138 kB/s) Reading package lists... Done W: Duplicate sources.list entry http://packages.linuxmint.com/ maya/main i386 Packages (/var/lib/apt/lists/packages.linuxmint.com_dists_maya_main_binary-i386_Packages) W: Duplicate sources.list entry http://packages.linuxmint.com/ maya/upstream i386 Packages (/var/lib/apt/lists/packages.linuxmint.com_dists_maya_upstream_binary-i386_Packages) W: Duplicate sources.list entry http://packages.linuxmint.com/ maya/import i386 Packages (/var/lib/apt/lists/packages.linuxmint.com_dists_maya_import_binary-i386_Packages) W: You may want to run apt-get update to correct these problems Reading package lists... Done Building dependency tree Reading state information... Done The following packages have been kept back: linux-generic linux-headers-generic linux-image-generic The following packages will be upgraded: faenza-icons-kde linux-libc-dev mint-configuration-kde 3 upgraded, 0 newly installed, 0 to remove and 3 not upgraded. Need to get 66.8 MB of archives. After this operation, 408 kB of additional disk space will be used. Do you want to continue [Y/n]? y Get:1 http://archive.ubuntu.com/ubuntu/ precise-updates/main linux-libc-dev i386 3.2.0-58.88 [860 kB] Get:2 http://packages.linuxmint.com/ maya/main faenza-icons-kde all 1.0.1 [65.3 MB] Get:3 http://packages.linuxmint.com/ maya/main mint-configuration-kde all 5.0.9 [622 kB] Fetched 66.8 MB in 35s (1,894 kB/s) (Reading database ... 226964 files and directories currently installed.) Preparing to replace faenza-icons-kde 1.0.1 (using .../faenza-icons-kde_1.0.1_all.deb) ... Unpacking replacement faenza-icons-kde ... Preparing to replace linux-libc-dev 3.2.0-57.87 (using .../linux-libc-dev_3.2.0-58.88_i386.deb) ... Unpacking replacement linux-libc-dev ... Preparing to replace mint-configuration-kde 5.0.9 (using .../mint-configuration-kde_5.0.9_all.deb) ... Unpacking replacement mint-configuration-kde ... Processing triggers for mintsystem ... Processing triggers for desktop-file-utils ... Setting up faenza-icons-kde (1.0.1) ... Setting up linux-libc-dev (3.2.0-58.88) ... Setting up mint-configuration-kde (5.0.9) ... System start/stop links for /etc/init.d/mintsystem already exist. eric-jackson@eric-jackson-laptop ~ $

Thank you for your help.
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Re: file names aren't visible in Update Manager

Postby xenopeek on Thu Jan 09, 2014 9:45 am

What happened? How did you copy this :) There are no line breaks so it's very hard to read.
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Re: file names aren't visible in Update Manager

Postby ejazzkatt on Thu Jan 09, 2014 11:49 pm

I believe I used Select all, Copy and then Ctrl-V. I will do that again below.

eric-jackson@eric-jackson-laptop ~ $ sudo apt update && apt upgrade [sudo] password for eric-jackson: Hit http://dl.google.com stable Release.gpg Hit http://dl.google.com stable Release Hit http://dl.google.com stable/main i386 Packages Get:1 http://packages.linuxmint.com maya Release.gpg [198 B] Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Ign http://dl.google.com stable/main TranslationIndex Hit http://download.virtualbox.org precise Release.gpg Hit http://archive.canonical.com precise Release.gpg Hit http://security.ubuntu.com precise-security Release.gpg Hit http://repository.spotify.com stable Release.gpg Get:2 http://packages.linuxmint.com maya Release [18.6 kB] Hit http://archive.ubuntu.com precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://ppa.launchpad.net precise Release.gpg Hit http://download.virtualbox.org precise Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://archive.canonical.com precise Release Hit http://security.ubuntu.com precise-security Release Hit http://repository.spotify.com stable Release Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise Release Hit http://download.virtualbox.org precise/contrib i386 Packages Hit http://archive.canonical.com precise/partner i386 Packages Get:3 http://packages.linuxmint.com maya/import Sources [22.8 kB] Hit http://security.ubuntu.com precise-security/main i386 Packages Hit http://repository.spotify.com stable/non-free i386 Packages Ign http://download.virtualbox.org precise/contrib TranslationIndex Hit http://ppa.launchpad.net precise Release Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://archive.canonical.com precise/partner TranslationIndex Ign http://dl.google.com stable/main Translation-en_US Hit http://security.ubuntu.com precise-security/restricted i386 Packages Hit http://security.ubuntu.com precise-security/universe i386 Packages Hit http://security.ubuntu.com precise-security/multiverse i386 Packages Hit http://security.ubuntu.com precise-security/main TranslationIndex Ign http://repository.spotify.com stable/non-free TranslationIndex Hit http://archive.getdeb.net precise-getdeb Release.gpg Ign http://dl.google.com stable/main Translation-en Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Get:4 http://packages.linuxmint.com maya/main Sources [17.7 kB] Get:5 http://packages.linuxmint.com maya/backport Sources [33.8 kB] Hit http://archive.ubuntu.com precise-updates Release.gpg Ign http://ppa.launchpad.net precise/main TranslationIndex Hit http://ppa.launchpad.net precise/main Sources Hit http://ppa.launchpad.net precise/main i386 Packages Ign http://ppa.launchpad.net precise/main TranslationIndex Get:6 http://packages.linuxmint.com maya/upstream Sources [6,099 B] Get:7 http://packages.linuxmint.com maya/main i386 Packages [18.1 kB] Get:8 http://packages.linuxmint.com maya/upstream i386 Packages [10.6 kB] Get:9 http://packages.linuxmint.com maya/import i386 Packages [42.0 kB] Get:10 http://packages.linuxmint.com maya/backport i386 Packages [62.6 kB] Ign http://packages.linuxmint.com maya/backport TranslationIndex Ign http://packages.linuxmint.com maya/import TranslationIndex Hit http://archive.ubuntu.com precise Release Hit http://security.ubuntu.com precise-security/multiverse TranslationIndex Hit http://security.ubuntu.com precise-security/restricted TranslationIndex Hit http://security.ubuntu.com precise-security/universe TranslationIndex Hit http://archive.getdeb.net precise-getdeb Release Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://packages.linuxmint.com maya/main TranslationIndex Hit http://archive.ubuntu.com precise-updates Release Hit http://security.ubuntu.com precise-security/main Translation-en Hit http://security.ubuntu.com precise-security/multiverse Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://download.virtualbox.org precise/contrib Translation-en_US Ign http://packages.linuxmint.com maya/upstream TranslationIndex Hit http://security.ubuntu.com precise-security/restricted Translation-en Hit http://security.ubuntu.com precise-security/universe Translation-en Ign http://download.virtualbox.org precise/contrib Translation-en Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://ppa.launchpad.net precise/main Translation-en_US Ign http://archive.canonical.com precise/partner Translation-en_US Ign http://ppa.launchpad.net precise/main Translation-en Ign http://archive.canonical.com precise/partner Translation-en Ign http://repository.spotify.com stable/non-free Translation-en_US Hit http://archive.ubuntu.com precise/main i386 Packages Hit http://archive.ubuntu.com precise/restricted i386 Packages Hit http://archive.ubuntu.com precise/universe i386 Packages Hit http://archive.ubuntu.com precise/multiverse i386 Packages Hit http://archive.ubuntu.com precise/main TranslationIndex Hit http://archive.ubuntu.com precise/multiverse TranslationIndex Hit http://archive.ubuntu.com precise/restricted TranslationIndex Hit http://archive.ubuntu.com precise/universe TranslationIndex Ign http://repository.spotify.com stable/non-free Translation-en Hit http://archive.ubuntu.com precise-updates/main i386 Packages Hit http://archive.ubuntu.com precise-updates/restricted i386 Packages Hit http://archive.getdeb.net precise-getdeb/apps Sources Hit http://archive.ubuntu.com precise-updates/universe i386 Packages Hit http://archive.ubuntu.com precise-updates/multiverse i386 Packages Hit http://archive.ubuntu.com precise-updates/main TranslationIndex Hit http://archive.ubuntu.com precise-updates/multiverse TranslationIndex Hit http://archive.ubuntu.com precise-updates/restricted TranslationIndex Hit http://archive.ubuntu.com precise-updates/universe TranslationIndex Hit http://archive.ubuntu.com precise/main Translation-en Hit http://archive.ubuntu.com precise/multiverse Translation-en Hit http://archive.ubuntu.com precise/restricted Translation-en Hit http://archive.ubuntu.com precise/universe Translation-en Hit http://archive.ubuntu.com precise-updates/main Translation-en Hit http://archive.ubuntu.com precise-updates/multiverse Translation-en Hit http://archive.ubuntu.com precise-updates/restricted Translation-en Hit http://archive.ubuntu.com precise-updates/universe Translation-en Hit http://archive.getdeb.net precise-getdeb/games Sources Hit http://archive.getdeb.net precise-getdeb/apps i386 Packages Hit http://archive.getdeb.net precise-getdeb/games i386 Packages Ign http://archive.getdeb.net precise-getdeb/apps TranslationIndex Ign http://archive.getdeb.net precise-getdeb/games TranslationIndex Ign http://packages.linuxmint.com maya/backport Translation-en_US Ign http://packages.linuxmint.com maya/backport Translation-en Ign http://packages.linuxmint.com maya/import Translation-en_US Ign http://packages.linuxmint.com maya/import Translation-en Ign http://packages.linuxmint.com maya/main Translation-en_US Ign http://packages.linuxmint.com maya/main Translation-en Ign http://packages.linuxmint.com maya/upstream Translation-en_US Ign http://packages.linuxmint.com maya/upstream Translation-en Ign http://archive.getdeb.net precise-getdeb/apps Translation-en_US Ign http://archive.getdeb.net precise-getdeb/apps Translation-en Ign http://archive.getdeb.net precise-getdeb/games Translation-en_US Ign http://archive.getdeb.net precise-getdeb/games Translation-en Fetched 233 kB in 7s (32.6 kB/s) Reading package lists... Done W: Duplicate sources.list entry http://packages.linuxmint.com/ maya/main i386 Packages (/var/lib/apt/lists/packages.linuxmint.com_dists_maya_main_binary-i386_Packages) W: Duplicate sources.list entry http://packages.linuxmint.com/ maya/upstream i386 Packages (/var/lib/apt/lists/packages.linuxmint.com_dists_maya_upstream_binary-i386_Packages) W: Duplicate sources.list entry http://packages.linuxmint.com/ maya/import i386 Packages (/var/lib/apt/lists/packages.linuxmint.com_dists_maya_import_binary-i386_Packages) W: You may want to run apt-get update to correct these problems Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. eric-jackson@eric-jackson-laptop ~ $

In the meantime I ran the same version as I have installed on Virtual Box just to see what Update Manager should look like because of what I described above. When I first opened the virtual Update Manager there are two parts showing. The lower part has tabs labeled Descriptions and Changelog. At the top is another section and it has the words I previously mention above it. It has space for the list of new updates to appear. In my real (not virtual) version there is no space for the updates to appear. The updates might be displayed but the space where they should be shown is only about a quarter inch wide.
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Re: file names aren't visible in Update Manager

Postby ejazzkatt on Fri Jan 10, 2014 9:18 am

Okay, I managed to stretch open the that window. I had tried to stretch it on in the right corner and it wouldn't stretch. Last night I got it to work by placing the mouse an inch from the corner and then dragging with the mouse. That worked. This morning the updates were visible in the window. I don't know how to mark the thread Solved.

Since you looked at my terminal output, did you see any other problems?
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Re: file names aren't visible in Update Manager

Postby Neil Edmond on Fri Jan 10, 2014 9:43 am

ejazzkatt wrote:I don't know how to mark the thread Solved.
Just edit the subject line in your first post in this thread, adding the word [Solved].
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