Hotmail Help

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Hotmail Help

Postby Jedimaster on Mon Jul 20, 2009 3:32 pm

Hi,

I've just installed Mint 7 Gloria after previously using Ubuntu 9.04 for a while and I'm really impressed with Mint !! I really like the layout, menu's and ease of use (I wish it came with solitaire included lol) and can see me using Mint for a long time.

I have a problem though. Whenever I try and login to Hotmail (browser Firefox) sometimes it connects no problem, but other times I am unable to connect and get this page message:

Secure Connection Failed

An error occurred during a connection to login.live.com.

Can't connect securely because the SSL protocol has been disabled.

(Error code: ssl_error_ssl_disabled)

The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

* Please contact the web site owners to inform them of this problem.


It doesn't do it all the time but enough to be annoying. Any ideas what is causing it and how I fix it?
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Re: Hotmail Help

Postby richyrich on Mon Jul 20, 2009 3:47 pm

It looks (to me) like your computer is trying to make the secure-socket-layer (ssl) connection properly, and the website you are trying to connect to is having problems with ssl at their end.

because the authenticity of the received data could not be verified.


If it was an error on your end, this conclusion would have been different:

* Please contact the web site owners to inform them of this problem.


EDIT: Forgot my conclusion! :roll: Many factors could cause this. Certain times of day? Because you are using Firefox on an MS Site? Just a busy time on their website? New cookie, script rules at their end? Script/cookie blocking on your end?
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Re: Hotmail Help

Postby DrHu on Mon Jul 20, 2009 5:31 pm

I contacted your link login.live.com and it was OK, but I don't want to create an account to check..
http://login.live.com/
https://login.live.com/
--worked on both types normal http and secured (ssl type) https

If this is the only ssl site connection that fails for you, I would say it is on their end, and specifically making it a windows only option, perhaps they check your browser and if it is not running on a windows OS, refuse the connection
--usually they give you a more informative msgs than just failed, and instead direct you to use IE or update to windows..
I would also compare it to other ssl sites, like banks, cell phones, cable billing etc, see if any of those sites also have this type of problem..

Firefox ssl settings..
http://www.linuxquestions.org/questions ... ox-639157/
post # 2, as well as post #13
    Old 05-01-2008, 12:44 PM #2
    camorri Senior Member Registered: Nov 2002
    What version of Firefox are you running? That has worked for me as long as I can remember.
    Have a look at Edit-->Preferences-->Advanced-->Encryption and make sure in the Protocol section SSL and TLS are checked.
Last edited by DrHu on Thu Jul 23, 2009 8:30 am, edited 1 time in total.
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Re: Hotmail Help

Postby emorrp1 on Mon Jul 20, 2009 6:51 pm

I wouldn't be surprise if M$ were blocking you deliberately, but if you install the UserAgentSwitcher extension, you can get around their restrictions quite easily.
If you have a question that has been answered and solved, then please edit your original post and put a [SOLVED] at the end of your subject header
Hint - use a google search including the search term site:forums.linuxmint.com
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Re: Hotmail Help

Postby Jedimaster on Wed Jul 22, 2009 11:38 am

Thanks for all of your help - Ive just downloaded and installed UserAgentSwitcher - hopefully that'll sort it.
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Re: Hotmail Help

Postby NexusHumanis on Thu Jul 23, 2009 2:35 am

There really should be no problem accessing hotmail using non-ms browsers. I have used my account in many browsers, including Firefox, Opera, Konqueror and Chromium. So I doubt that is the problem.
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Re: Hotmail Help

Postby emorrp1 on Thu Jul 23, 2009 4:28 am

NexusHumanis: actually it is, as changing the user agent to simply Firefox solves the issue apparently
If you have a question that has been answered and solved, then please edit your original post and put a [SOLVED] at the end of your subject header
Hint - use a google search including the search term site:forums.linuxmint.com
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