External speakers etc...

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read this

External speakers etc...

Postby tenfoot on Sun Apr 13, 2008 7:56 pm

The computer is an Acer Extensa 5220 and the OS is LinuxMINT Daryna.

I configured this new laptop for a friend and she has been using it without problems, until now.

CDs play through the internal speakers, although the sound is rather tinny. She decided to invest in external speakers. Connected them but found that they did not work. Playing CDs still resulted in the sound coming through the internal speakers. I have tried other speakers with the same result: internal speakers work, external speakers do not.

Downloaded and installed Skype but dong the test call resulted in her not being able to hear her message, not even through the internal speakers.

Sound is configured to use ALSA.

Is there anyone on the forum who can lead me to a solution, please?

tenfoot.
User avatar
tenfoot
Level 5
Level 5
 
Posts: 573
Joined: Sun Jun 03, 2007 4:12 am
Location: Waipapa, Bay of Islands, New Zealand

Linux Mint is funded by ads and donations.
 

Re: External speakers etc...

Postby Zen Mod on Mon Apr 14, 2008 2:58 pm

Now this is something I wouldn't expect to run into! Just came to ask the same thing, same laptop, the internal speakers keep working, regardless of the 2.5mm jack being plugged in or not! Tried it with bare Ubuntu 7.10, same thing. However, have an xp on one partition 'cause bl**dy corel wouldn't work under wine and tried it there as well, no problems there, as soon as I plug in the external speaker cable in, the built in ones go mute. So, it's definitely a driver thing. I already went to Realtek's site, here: ftp://66.104.77.130/pc/audio/realtek-li ... 01.tar.bz2 and downloaded the package, run the install, but still having the problem. Did that both in Ubuntu and Mint. No change. I didn't try wit the second RHEL4 file since it is declared to be an update. So, can't update the newer driver and nothing to update OTOH... So, if there is a reasonably simple way to do this, I think it would be nice to be able to read about it. Otherwise, the integrated tweeters work...
Everything has an end, sausages, however, have two...Image
Zen Mod
Level 1
Level 1
 
Posts: 23
Joined: Sat Mar 29, 2008 5:08 pm
Location: Maria-Theresiopolis

Re: External speakers etc...

Postby tenfoot on Mon Apr 14, 2008 8:21 pm

Zen Mod wrote:Now this is something I wouldn't expect to run into! Just came to ask the same thing, same laptop, the internal speakers keep working, regardless of the 2.5mm jack being plugged in or not! Tried it with bare Ubuntu 7.10, same thing. However, have an xp on one partition 'cause bl**dy corel wouldn't work under wine and tried it there as well, no problems there, as soon as I plug in the external speaker cable in, the built in ones go mute. So, it's definitely a driver thing. I already went to Realtek's site, here: ftp://66.104.77.130/pc/audio/realtek-li ... 01.tar.bz2 and downloaded the package, run the install, but still having the problem. Did that both in Ubuntu and Mint. No change. I didn't try wit the second RHEL4 file since it is declared to be an update. So, can't update the newer driver and nothing to update OTOH... So, if there is a reasonably simple way to do this, I think it would be nice to be able to read about it. Otherwise, the integrated tweeters work...


Glad that my friend isn't the only one having problems! I've downloaded the driver you mention and will be installing it. Hope I have better luck than you :lol: Will report back.

tenfoot
User avatar
tenfoot
Level 5
Level 5
 
Posts: 573
Joined: Sun Jun 03, 2007 4:12 am
Location: Waipapa, Bay of Islands, New Zealand

Re: External speakers etc...

Postby tenfoot on Tue Apr 15, 2008 3:12 am

Well, I downloaded and installed the Realtek Linux driver but, as reported, it made no difference. Plugging the external speakers in does not cut out the internal ones.

As a matter of interest, the options for Sound in the Control Panel only show the Realtek driver for the Default Mixer tracks. It does not appear in any of the other menus. Should it?

Tenfoot
User avatar
tenfoot
Level 5
Level 5
 
Posts: 573
Joined: Sun Jun 03, 2007 4:12 am
Location: Waipapa, Bay of Islands, New Zealand

Re: External speakers etc...

Postby Zen Mod on Tue Apr 15, 2008 9:00 am

I can only say that I posted this to some other forums as well and hoping that eventually we'll find a solution to this issue. As soon as I find one, I'll post it here, unless someone else does it before I do. Fortunately, I rarely expect this Acer to play music, have a desktop PC (AMD LE1600 proc, very quiet as well and also has a Realtek HDA - all on integrated MB) and interesting enough as soon as I plug in the jack, the external speakers start reproducing the sound... There are no built in speakers, though... FYI, I did try resolving the issue in BIOS, but there's no option to turn anything on or off... So, it must be software thing... OTOH on regular amps, plugging the jack in mechanically/electrically disconnects the lead to the speaker out... At least it was a common solution when there still were some normal stereo power amps on the market. These days it's all not-just-stereo
Everything has an end, sausages, however, have two...Image
Zen Mod
Level 1
Level 1
 
Posts: 23
Joined: Sat Mar 29, 2008 5:08 pm
Location: Maria-Theresiopolis

Re: External speakers etc...

Postby rec9140 on Tue Apr 15, 2008 10:57 am

Zen Mod wrote: plugging the jack in mechanically/electrically disconnects the lead to the speaker out... At least it was a common solution when there still were some normal stereo power amps on the market. These days it's all not-just-stereo


This is what I would expect to happen...hmm....doing this electronically seems to be a lot of hassle to have to wire this to a pin on the chip for speaker_sense...especially when the jacks are already standard parts to do this.
Julep....mixing.....KDE Done right, and minty.
http://www.juleplinux.com

Its been a great 3 year run! Thanks for the fish.. but time for new waters....
User avatar
rec9140
Level 5
Level 5
 
Posts: 634
Joined: Wed Mar 12, 2008 4:58 pm

Re: External speakers etc...

Postby Zen Mod on Tue Apr 15, 2008 1:28 pm

Doesn't seem to be an environment (Gnome or KDE) problem... http://ubuntuforums.org/showthread.php? ... er+extensa

And this is very extensive reading, will need time to see if I'm skilled enough to read, understand and try doing the described procedures to fix the problem. It's here: https://wiki.ubuntu.com/Gutsy_Intel_HD_Audio_Controller
Everything has an end, sausages, however, have two...Image
Zen Mod
Level 1
Level 1
 
Posts: 23
Joined: Sat Mar 29, 2008 5:08 pm
Location: Maria-Theresiopolis

Re: External speakers etc...

Postby rec9140 on Tue Apr 15, 2008 2:14 pm

Can you post the actual chip number so I can do a look up for the chip itself and see what kind of pins are on it?

Definitely looks to be that to mimic the part of the jack that does this they have a speaker_sense line thats brought high or low to indicate when something is plugged into the jack and then the driver kills the audio. Seems overly complex to do this .

I really find this crazy to do this when a $0.03 part, the jack, can do this and that is the correct way to do this.
Julep....mixing.....KDE Done right, and minty.
http://www.juleplinux.com

Its been a great 3 year run! Thanks for the fish.. but time for new waters....
User avatar
rec9140
Level 5
Level 5
 
Posts: 634
Joined: Wed Mar 12, 2008 4:58 pm

Re: External speakers etc...

Postby Zen Mod on Tue Apr 15, 2008 2:19 pm

I am lucky. I am lucky, lucky, lucky... and this plays via external speakers while the ones inside Acer laptop are silent! Whoo-Hooo!

Code: Select all
sudo aptitude install linux-backports-modules-generic
sudo gedit /etc/modprobe.d/alsa-base


then, just add this line to the bottom

Code: Select all
options snd-hda-intel model=acer


Worked for me in Ubuntu. Now I have to restart (and you will have to restart it too to take effect) and do it in Mint. Hopefully will do the same. Will report ASAP.
Everything has an end, sausages, however, have two...Image
Zen Mod
Level 1
Level 1
 
Posts: 23
Joined: Sat Mar 29, 2008 5:08 pm
Location: Maria-Theresiopolis

Re: External speakers etc...

Postby Zen Mod on Tue Apr 15, 2008 3:03 pm

I can confirm that the procedure described in the post above works in Linux Mint Daryna with Acer Extensa 5220.

As far as I am concerned, this problem has been solved. By plugging the headphone jack in, internal speakers go mute, external speakers/headphones do work. I hope that some intermediate steps are clear, confirmation with Y to Y/n question, when asked for password, enter and hit enter etc... Now get me a beer... sudo get-me-a-beer! thanks! Cheers mate! :wink:

PS. need a working internet connection to do this, of course...
Everything has an end, sausages, however, have two...Image
Zen Mod
Level 1
Level 1
 
Posts: 23
Joined: Sat Mar 29, 2008 5:08 pm
Location: Maria-Theresiopolis

Re: External speakers etc...

Postby tenfoot on Wed Apr 16, 2008 6:18 pm

Zen Mod wrote:I am lucky. I am lucky, lucky, lucky... and this plays via external speakers while the ones inside Acer laptop are silent! Whoo-Hooo!

Code: Select all
sudo aptitude install linux-backports-modules-generic
sudo gedit /etc/modprobe.d/alsa-base


then, just add this line to the bottom

Code: Select all
options snd-hda-intel model=acer


Worked for me in Ubuntu. Now I have to restart (and you will have to restart it too to take effect) and do it in Mint. Hopefully will do the same. Will report ASAP.


Hi! this is excellent news and even better that you've found it works with Daryna. As I'm a relative noob to Linux, please will you bear with me as I outline what I think you mean.

I presume his is a root configuration, so this is how I see it

(a) Go to a terminal and type susdo -s anbd login
(b) Type
Code: Select all
sudo aptitude install linux-backports-modules-generic
(c) type sudo gedit /etc/modprobe.d/alsa-base


but I have no idea what
Code: Select all
 
means or where I add the line at the bottom :oops:

Is it possible for you to email me (tenfoot@zed.net.nz), setting out exactly what I should do, as I don't want to stuff up.

Regards from New Zealand on a very pleasant autumn morning after three days of persisten rain and almost frost-like temperatures.

tenfoot.
User avatar
tenfoot
Level 5
Level 5
 
Posts: 573
Joined: Sun Jun 03, 2007 4:12 am
Location: Waipapa, Bay of Islands, New Zealand

Re: External speakers etc...

Postby Zen Mod on Thu Apr 17, 2008 1:19 am

You have to normally log in as user. Open Terminal console, and as soon as you type
sudo aptitude install linux-backports-modules-generic

It will ask you for password for user@

Type password, hit enter, (if asked for confirmation (Y/n) type Y and hit enter

Next command as follows, be sure the letter case, spaces, dots, slashes are all as given:

sudo gedit /etc/modprobe.d/alsa-base

It should open Gedit and it should have instructions, scroll down, and just as if it was any other text editor, as the last line in the file, type:

options snd-hda-intel model=acer

Be sure to SAVE the file, close Gedit, close Terminal, quit, restart, and when it boots next time, the problem should not reappear. Tried twice, same procedure, Ubuntu and Mint, worked both times.
If this is not clear enough, I will mail you, but not today because I'm on my workplace and I'm writing this from Win and both my machines are at home so I can't be more precise or more exact, but if you use just a minimal amount of caution and do not mistype something... My first attempt failed because I typed sudo gedit/ (without space after gedit), next time it failed because I typed it without "etc" and it opened an empty file... So, best of luck, mate and cheers from Subotica, Vojvodina, Serbia, Europe

PS. How did that (c) get into the second line?...
Everything has an end, sausages, however, have two...Image
Zen Mod
Level 1
Level 1
 
Posts: 23
Joined: Sat Mar 29, 2008 5:08 pm
Location: Maria-Theresiopolis

Re: External speakers etc...

Postby tenfoot on Thu Apr 17, 2008 7:45 pm

Hi Zen Mod

Thank you for your very clear instructions. Everything went flawlessly. I got the expected confirmation request and there was a lot of screen activity. Then entered the gedit /etc/modprobe.d/alsa-base command and options snd-hda-intel model=acer at the end. All without error. Saved the file, closed the terminal, Shutdown the computer and then restarted it. All this is the good news :D The bad news is that when I plugged in the external speakers, inserted a CD and asked it to play, the sound still came from the internal speakers :cry:

I then went through the procedure again. The first command (after the password was entered) gave me a list of things that had been done. The only thing I could see that could be considered unusual were two message: The following packages have been kept back: xserver-org-video-intel and xserver-org-core. There were 0 packages upgraded, 0 newly installed, 0 renewed, 0 to remove and 2 not upgraded. But as this does not refer to sound, I assume it means nothing is awry.

Typing the second command resulted in the long list from alsa-base and I again checked that the options snd-hda-intel model=acer was at the end.

Again saved the file, closed down and restarted the computer.

Regrettably, I still have the problem. Those blasted internal speakers still won't give up to the external ones.

Any further suggestions will be welcomed.

tenfoot
User avatar
tenfoot
Level 5
Level 5
 
Posts: 573
Joined: Sun Jun 03, 2007 4:12 am
Location: Waipapa, Bay of Islands, New Zealand

Re: External speakers etc...

Postby Zen Mod on Fri Apr 18, 2008 12:47 am

The only other option I can suggest is to additionally browse through other forums as well, because when I posted this solution that helped me, I got several replies that it helped, and some comments like: "So, it's not just a Fujitsu Siemens problem?!" and for example on OpenSuse Forum it seems to be several similar posts regarding this issue. I recently lost/messed up my update/repositories list constantly getting error messages. I found also that during update or downloading repositories from several different locations, if some fail, the process continues and the final result is failing of a component or a function. Also, sometimes it can happen that there is a miss match between the Alsa driver and codec (but then sound completely gets lost, I think) and that can also cause erratic behaviour. Since I'm about five or six month on Linux, I would also consider myself a noob, but I do want to help if and where I can. Google is your best friend...
Everything has an end, sausages, however, have two...Image
Zen Mod
Level 1
Level 1
 
Posts: 23
Joined: Sat Mar 29, 2008 5:08 pm
Location: Maria-Theresiopolis

Re: External speakers etc...

Postby tenfoot on Fri Apr 18, 2008 4:37 am

Hi!

Thanks again for a prompt reply. I'll do as you suggest and seek the help of Google. You are certainly "streets" ahead of me in Linux knowledge :lol:

tenfoot
User avatar
tenfoot
Level 5
Level 5
 
Posts: 573
Joined: Sun Jun 03, 2007 4:12 am
Location: Waipapa, Bay of Islands, New Zealand

Re: External speakers etc...

Postby Sethusoid on Tue Jul 08, 2008 11:21 pm

I have seen a lot of posts on different forums about issues similar to this. I too was having this problem on my Compaq Evo D510 with an Intel 8201DB sound chip. The internal speakers played even if external speakers were plugged in. After perusing many elaborate suggestions on how to fix this, I finally found a very simple one that worked for me. Simply open a terminal, and run "alsamixer". Then cursor to the right to the Headphone item that when selected lists "Headphone Jack Sense" in the "Item:" line at the top. If the little box above it shows two "M"s then press "m" to change it so it lists 2 Zero's (turning it on). Then cursor right to the "Line Jac" item and do the same thing. Then hit ESC to exit and all should be working properly. I now have control over my sound again!!! Now if I could just get Wine programs to play more than one sound at a time and not stutter lol.
Sethusoid
 

Re: External speakers etc...

Postby georgetoon on Wed Jul 09, 2008 10:04 am

Thanks for this. I just tried it on my desktop server system and no go.
georgetoon
Level 3
Level 3
 
Posts: 101
Joined: Tue Jul 08, 2008 2:14 pm

Linux Mint is funded by ads and donations.
 

Return to Hardware Support

Who is online

Users browsing this forum: No registered users and 18 guests