system sound problem

[Helmeci]

I dual booted my girlfriends computer vista+mint and everything is working perfect except for the sound. it is an HP laptop model :dv9500 and it has the Intel 82801H (ICH8 Family) HD Audio Controller. it is one of those laptops where it has the blue buttons near the screen that you just tap to use. and the volume control and mute are the same. for some reason when booting into windows sound works fine but when booting into linux the mute button stays orange meaning sound is muted. when pushed linux recognizes it i can adjust the volume and everything looks fine on the screen but the mute button stays orange and i cant hear anything. any advice?

[Husse]

This is the dreaded Intel 82801....
Try this

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gksudo gedit etc/modprobe.d/alsa-base

with KDE

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kdesu kate etc/modprobe.d/alsa-base

add this at the end of the file

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options snd-hda-intel model=auto

You can try to change auto to something like HP
Reboot - or reload sound, but I honestly don't know the command
Edited to correct a nasty error - and it should be /etc not etc - but this is kept so the rest of the topic is understandable //husse

[Helmeci]

for some reason when i go into the the gedit for modprobe it just brings up a blank page. i try putting the other two things that you said in there and saving it and it says unable to save file doesnt exist.

[Husse]

I am sorry - I copied the text without noticing that /alsa-base was missing at the end
I have corrected this in the post - try again
(modprobe.d is a folder....)

[Helmeci]

okay sorry but i still dont really get it. i typed the first thing into a terminal and it opened a folder. i tried to copy the other two into the folder and save but it wont save. can you give me a step by step on what to do please. lol sorry first time dealing with this.

[Husse]

OK
first in a terminal

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gksudo gedit etc/modprobe.d/alsa-base

This file may or may not exist in your system
then paste

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options snd-hda-intel model=auto

Save
Done

[Helmeci]

i figured it out instead of

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gksudo gedit etc/modprobe.d/alsa-base

it is

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gksudo gedit /etc/modprobe.d/alsa-base

just the matter of one little / makes a difference. lol. but does it matter where i paste the second part. cause it seems no matter where i put it it doesnt want to work. is there some things i need to delete so it will work?

[Husse]

just the matter of one little / makes a difference

I really have to apologize - this was copied from an earlier post and I wrongly assumed it to be correct
Put it at the very end
Of course I should see this kind of errors but.....
(And the original post was not by me I think Even more important to check )

[Helmeci]

i still cant get it to work correctly. changed the alsa-base folder. even changed it from model=auto to model=hp and tried HP and Hp. i put it at the very end of the file. didnt delete anything else. just added it. any other ideas?