Internal USB3 not working.

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read this

Internal USB3 not working.

Postby Xmar21X on Sat Feb 09, 2013 6:48 pm

Hello.

I connected my internal 20 Pin USB 3.0 with my case. There is one USB 3.0 and one USB 2.0 port at the front.
I tried to connect my USB3 HDD with the front USB3 port, and nothing works. dmesg says following:

Code: Select all
...
[ 2650.243777] usb 3-1: >new high-speed USB device number 4 using xhci_hcd
[ 2650.243864] usb 3-1: >Device not responding to set address.
[ 2650.447680] usb 3-1: >Device not responding to set address.
[ 2650.651363] usb 3-1: >device not accepting address 4, error -71
[ 2650.651379] hub 3-0:1.0: >unable to enumerate USB device on port 1
[ 2651.035021] usb 3-1: >new high-speed USB device number 5 using xhci_hcd
[ 2651.035123] usb 3-1: >Device not responding to set address.
[ 2651.239072] usb 3-1: >Device not responding to set address.
[ 2651.442614] usb 3-1: >device not accepting address 5, error -71
[ 2651.554492] usb 3-1: >new high-speed USB device number 6 using xhci_hcd
[ 2651.554592] usb 3-1: >Device not responding to set address.
[ 2651.758393] usb 3-1: >Device not responding to set address.
[ 2651.962182] usb 3-1: >device not accepting address 6, error -71
[ 2652.073994] usb 3-1: >new high-speed USB device number 7 using xhci_hcd
[ 2652.074081] usb 3-1: >Device not responding to set address.
...


When I connect the HDD with the USB2 port everything works. The rear USB3 port also work. And when I connect a USB2 device to the front USB3 port it also works.
Only my USB3 HDD doesn't work on this port (unfortunately I wasn't able to try other USB3 devices). But in the BIOS/UEFI I can see the HDD in the boot menu.
So I checked the Manual of the Main board (ASUS P8Z77-M PRO) and is saw the following point:
Due to Intel® limitations, the USB3_12 only supports Windows® 7 operating system.


Does that mean, that the port only supports Windows? What other reason can that have?

OS: Linux Mint 14 - Cinnamon
Mainboard: ASUS P8Z77-M PRO
Sorry for my bad english :)
User avatar
Xmar21X
Level 1
Level 1
 
Posts: 3
Joined: Fri Nov 30, 2012 5:20 pm

Linux Mint is funded by ads and donations.
 

Return to Hardware Support

Who is online

Users browsing this forum: Majestic-12 [Bot], niowluka and 19 guests