(solved!) Brother MFC-6490CW and Mint 14

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(solved!) Brother MFC-6490CW and Mint 14

Postby bbbaldie on Sun Feb 10, 2013 1:22 pm

This printer has worked well in the past with 32-bit Ubuntu, 64-bit Ubuntu, and Mint 11. I tried LMDE for a while, the printer worked, but the overall experience was a bit too weird so I'm back to Standard Mint.

Now running 64-bit 14, the Brother printer drivers from the Brother website install okay, the printer is located, and all looks fine. But print jobs vanish. The printer never budges.

I've tried setting up printer via its network connection, same result.

Windows XP's driver (in a Virtualbox machine) works perfectly via direct connection. So the issue isn't hardware, it's the Brother driver.

I've tried Generic (RAW, Post script, etc.) as well as other Brother models that are close. The best I get is the printer nudging itself awake. Still no printing.

Any ideas, my Mint friends?
Last edited by bbbaldie on Wed Feb 13, 2013 1:58 pm, edited 1 time in total.
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Re: Brother MFC-6490CW and Mint 14

Postby GSimpson on Sun Feb 10, 2013 7:14 pm

Same problem here. I have MFC-990CW and MFC-J6510DW. Both work with W7 and my desktop with 32bit Mint 10.
They used to work with my laptop Mint 11 64 bit but with Mint 14 64bit the printers appear to install and test page says OK but nothing appears.
The scanner works fine in Mint 14
Could it be a CUPS issue? The CUPS troubleshooting is quick to blame the drivers.
ACER Aspire 5750G laptop
Intel i7 - 2630QM 2GHz
Linux Mint 16 64 bit Cinnamon
8GB ram

Graphics NVidia Optimus
NVidia GeForce GT 540M (1760MB)
Runs using Bumblebee
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Re: Brother MFC-6490CW and Mint 14

Postby surferbob644 on Sun Feb 10, 2013 9:16 pm

I'm in the same boat with the MFC-6490CW printer. Just installed Mint 14 64 bit Cinnamon. Nice OS, but can't for the life of me get the printer to work. Says it's printing but nothing happening. To get the same printer to work in PCLinuxOS I had to install from the su/command line. Would appreciate any heads up. Running on a HP Compaq 515 lappy partion with Win7.
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Re: Brother MFC-6490CW and Mint 14

Postby GSimpson on Sun Feb 10, 2013 10:09 pm

I should add that I have tried with both Mint 14 64bit Cinnamon and Mate with same result.
ACER Aspire 5750G laptop
Intel i7 - 2630QM 2GHz
Linux Mint 16 64 bit Cinnamon
8GB ram

Graphics NVidia Optimus
NVidia GeForce GT 540M (1760MB)
Runs using Bumblebee
GSimpson
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Posts: 27
Joined: Wed May 18, 2011 6:36 pm

Re: Brother MFC-6490CW and Mint 14

Postby GSimpson on Mon Feb 11, 2013 8:24 pm

In case someone can find something useful from it here is the output from the "Trouble-shooter". Perhaps there is something there that someone more knowlegeable can spot as a problem. The trouble shooter indicates it cannot work out the problem,

Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest Brother-MFC-J6510DW>,
'cups_instance': None,
'cups_queue': 'Brother-MFC-J6510DW',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'lpd',
'cups_printer_dict': {'device-uri': u'lpd://192.168.1.3/BINARY_P1',
'printer-info': u'Brother MFC-J6510DW',
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Brother MFC-J6510DW CUPS',
'printer-state': 3,
'printer-state-message': u'',
'printer-state-reasons': [u'none'],
'printer-type': 8400908,
'printer-uri-supported': u'ipp://localhost:631/printers/Brother-MFC-J6510DW'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'auth-info-required': u'none',
'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii', u'utf-8'],
'color-supported': True,
'compression-supported': [u'none', u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.6.1',
'device-uri': u'lpd://192.168.1.3/BINARY_P1',
'document-format-default': u'application/octet-stream',
'document-format-supported': [u'application/octet-stream',
u'application/pdf',
u'application/postscript',
u'application/vnd.adobe-reader-postscript',
u'application/vnd.cups-command',
u'application/vnd.cups-pdf',
u'application/vnd.cups-pdf-banner',
u'application/vnd.cups-postscript',
u'application/vnd.cups-raw',
u'application/x-cshell',
u'application/x-csource',
u'application/x-perl',
u'application/x-shell',
u'image/gif',
u'image/jpeg',
u'image/png',
u'image/tiff',
u'image/urf',
u'image/x-bitmap',
u'image/x-photocd',
u'image/x-portable-anymap',
u'image/x-portable-bitmap',
u'image/x-portable-graymap',
u'image/x-portable-pixmap',
u'image/x-sgi-rgb',
u'image/x-sun-raster',
u'image/x-xbitmap',
u'image/x-xpixmap',
u'image/x-xwindowdump',
u'text/css',
u'text/html',
u'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': [u'en-us'],
'ipp-versions-supported': [u'1.0',
u'1.1',
u'2.0',
u'2.1'],
'ippget-event-life': 15,
'job-creation-attributes-supported': [u'copies',
u'finishings',
u'ipp-attribute-fidelity',
u'job-hold-until',
u'job-name',
u'job-priority',
u'job-sheets',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-hold-until-default': u'no-hold',
'job-hold-until-supported': [u'no-hold',
u'indefinite',
u'day-time',
u'evening',
u'night',
u'second-shift',
u'third-shift',
u'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 402924408),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': [u'copies',
u'finishings',
u'job-hold-until',
u'job-name',
u'job-priority',
u'media',
u'media-col',
u'multiple-document-handling',
u'number-up',
u'output-bin',
u'output-mode',
u'orientation-requested',
u'page-ranges',
u'print-quality',
u'printer-resolution',
u'sides'],
'job-sheets-default': (u'none', u'none'),
'job-sheets-supported': [u'none',
u'classified',
u'confidential',
u'secret',
u'standard',
u'topsecret',
u'unclassified'],
'jpeg-k-octets-supported': (0, 402924408),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 1359511808,
'marker-colors': [u'#000000',
u'#FFFF00',
u'#00FFFF',
u'#FF00FF',
u'none'],
'marker-levels': [-1, -1, -1, -1, -1],
'marker-names': [u'Black Ink Cartridge',
u'Yellow Ink Cartridge',
u'Cyan Ink Cartridge',
u'Magenta Ink Cartridge',
u'Ink Absorber'],
'marker-types': [u'inkCartridge',
u'inkCartridge',
u'inkCartridge',
u'inkCartridge',
u'wasteInk'],
'media-bottom-margin-supported': [318, 35],
'media-col-default': '(unknown IPP value tag 0x34)',
'media-col-supported': [u'media-bottom-margin',
u'media-left-margin',
u'media-right-margin',
u'media-size',
u'media-source',
u'media-top-margin',
u'media-type'],
'media-default': u'iso_a4_210x297mm',
'media-left-margin-supported': [318, 35],
'media-right-margin-supported': [318, 35],
'media-size-supported': ['(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)',
'(unknown IPP value tag 0x34)'],
'media-supported': [u'iso_a3_297x420mm',
u'om_br-b4-b-b_257.18x364.07mm',
u'om_br-ledger-b-b_279.4x430.74mm',
u'iso_a4_210x297mm',
u'na_letter_8.5x11in',
u'na_legal_8.5x14in',
u'na_executive_7.25x10.5in',
u'jis_b5_182x257mm',
u'iso_a5_148x210mm',
u'iso_a6_105x148mm',
u'oe_br-post-c4x6-b_4x6in',
u'oe_br-index-c5x8-b_5x8in',
u'oe_br-photo-l-b_3.5x5in',
u'om_br-photo2-l-b_126.65x178.15mm',
u'jpn_hagaki_100x148mm',
u'jpn_oufuku_148x200mm',
u'iso_c5_162x229mm',
u'iso_dl_110x220mm',
u'na_number-10_4.125x9.5in',
u'na_monarch_3.875x7.5in',
u'jpn_you4_105x235mm'],
'media-top-margin-supported': [318, 35],
'multiple-document-handling-supported': [u'separate-documents-uncollated-copies',
u'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'natural-language-configured': u'en-us',
'notify-attributes-supported': [u'printer-state-change-time',
u'notify-lease-expiration-time',
u'notify-subscriber-user-name'],
'notify-events-default': [u'job-completed'],
'notify-events-supported': [u'job-completed',
u'job-config-changed',
u'job-created',
u'job-progress',
u'job-state-changed',
u'job-stopped',
u'printer-added',
u'printer-changed',
u'printer-config-changed',
u'printer-deleted',
u'printer-finishings-changed',
u'printer-media-changed',
u'printer-modified',
u'printer-restarted',
u'printer-shutdown',
u'printer-state-changed',
u'printer-stopped',
u'server-audit',
u'server-restarted',
u'server-started',
u'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': [u'ippget'],
'notify-schemes-supported': [u'dbus',
u'mailto',
u'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
14,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': u'face-down',
'output-bin-supported': [u'face-down'],
'output-mode-default': u'color',
'output-mode-supported': [u'monochrome',
u'color'],
'page-ranges-supported': True,
'pages-per-minute': 12,
'pages-per-minute-color': 12,
'pdf-k-octets-supported': (0, 402924408),
'pdf-versions-supported': [u'adobe-1.2',
u'adobe-1.3',
u'adobe-1.4',
u'adobe-1.5',
u'adobe-1.6',
u'adobe-1.7',
u'iso-19005-1_2005',
u'iso-32000-1_2008',
u'pwg-5102.3'],
'pdl-override-supported': [u'attempted'],
'port-monitor': u'none',
'port-monitor-supported': [u'none'],
'print-color-mode-default': u'color',
'print-color-mode-supported': [u'monochrome',
u'color'],
'print-quality-default': 4,
'print-quality-supported': [4],
'printer-commands': [u'AutoConfigure',
u'Clean',
u'PrintSelfTestPage'],
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': u'Brother MFC-J6510DW @ Barney',
'printer-error-policy': u'retry-job',
'printer-error-policy-supported': [u'abort-job',
u'retry-current-job',
u'retry-job',
u'stop-printer'],
'printer-icons': u'http://localhost:631/icons/Brother-MFC-J6510DW.png',
'printer-info': u'Brother MFC-J6510DW',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-location': u'',
'printer-make-and-model': u'Brother MFC-J6510DW CUPS',
'printer-more-info': u'http://localhost:631/printers/Brother-MFC-J6510DW',
'printer-name': u'Brother-MFC-J6510DW',
'printer-op-policy': u'default',
'printer-op-policy-supported': [u'authenticated',
u'default'],
'printer-resolution-default': (300, 300, 3),
'printer-resolution-supported': [(300,
300,
3)],
'printer-settable-attributes-supported': [u'printer-info',
u'printer-location'],
'printer-state': 3,
'printer-state-change-time': 1360628441,
'printer-state-message': u'',
'printer-state-reasons': [u'none'],
'printer-type': 8400908,
'printer-up-time': 1360628473,
'printer-uri-supported': [u'ipp://localhost:631/printers/Brother-MFC-J6510DW'],
'printer-uuid': u'urn:uuid:db6ab473-3ecc-3f4f-7760-4deaed70397d',
'queued-job-count': 1,
'server-is-sharing-printers': True,
'sides-default': u'one-sided',
'sides-supported': [u'one-sided'],
'uri-authentication-supported': [u'requesting-user-name'],
'uri-security-supported': [u'none'],
'which-jobs-supported': [u'completed',
u'not-completed',
u'aborted',
u'all',
u'canceled',
u'pending',
u'pending-held',
u'processing',
u'processing-stopped']}}
Page 4 (Check PPD sanity):
{'cups_printer_ppd_defaults': {u'Color Settings': {u'BRColorMatching': u'Natural'},
u'Color Settings (Advanced)': {u'BRBlue': u'0',
u'BRBrightness': u'0',
u'BRColorEnhancement': u'OFF',
u'BRContrast': u'0',
u'BRGreen': u'0',
u'BRHalfTonePattern': u'Diffusion',
u'BRRed': u'0'},
u'General': {u'BRDuplex': u'None',
u'PageRegion': u'A4',
u'PageSize': u'A4'},
u'Print Settings': {u'BRMediaType': u'Plain',
u'BRMirror': u'OFF',
u'BRMonoColor': u'Color',
u'BRResolution': u'PlainNormal',
u'BRSlowDrying': u'OFF'},
u'Print Settings (Advanced)': {u'BRBiDir': u'ON',
u'BRColorPaperThick': u'Regular',
u'BRDuplexMode': u'Normal',
u'BRJpeg': u'Recommended'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (Local or remote?):
{'printer_is_remote': False}
Page 6 (Error log checkpoint):
{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd',
'BrowseRemoteProtocols': '',
'DefaultAuthType': 'Basic',
'JobPrivateAccess': 'default',
'JobPrivateValues': 'default',
'MaxLogSize': '0',
'SubscriptionPrivateAccess': 'default',
'SubscriptionPrivateValues': 'default',
'SystemGroup': 'lpadmin',
'WebInterface': 'Yes',
'_debug_logging': '1',
'_remote_admin': '0',
'_remote_any': '0',
'_remote_printers': '0',
'_share_printers': '1',
'_user_cancel_any': '0'},
'error_log_checkpoint': 136585}
Page 7 (Print test page):
{'test_page_job_status': [(True,
36,
'Brother-MFC-J6510DW',
'Test Page',
'Stopped',
{'attributes-charset': u'utf-8',
'attributes-natural-language': u'en-nz',
'document-format': u'application/vnd.cups-command',
'job-hold-until': u'no-hold',
'job-id': 36,
'job-k-octets': 1,
'job-media-progress': 0,
'job-media-sheets-completed': 0,
'job-more-info': u'http://localhost:631/jobs/36',
'job-name': u'Test Page',
'job-originating-host-name': u'localhost',
'job-originating-user-name': u'graeme',
'job-preserved': True,
'job-printer-state-message': u'Invalid printer command "Clean".',
'job-printer-state-reasons': [u'none'],
'job-printer-up-time': 1360628495,
'job-printer-uri': u'ipp://localhost:631/printers/Brother-MFC-J6510DW',
'job-priority': 50,
'job-sheets': [u'none', u'none'],
'job-state': 6,
'job-state-reasons': u'job-completed-with-errors',
'job-uri': u'ipp://localhost:631/jobs/36',
'job-uuid': u'urn:uuid:e90fba25-4ac3-3833-4a0e-6db89ca8f419',
'media-col': '(unknown IPP value tag 0x34)',
'number-of-documents': 1,
'printer-uri': u'ipp://localhost/printers/Brother-MFC-J6510DW',
'time-at-completed': None,
'time-at-creation': 1360627900,
'time-at-processing': 1360627900})],
'test_page_successful': False}
Page 8 (Error log fetch):
{'error_log': ['D [12/Feb/2013:13:21:25 +1300] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] POST / HTTP/1.1',
'D [12/Feb/2013:13:21:25 +1300] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] Authorized as graeme using PeerCred',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] 2.0 Get-Jobs 62',
'D [12/Feb/2013:13:21:25 +1300] Get-Jobs ipp://localhost/printers/',
'D [12/Feb/2013:13:21:25 +1300] [Job 36] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [12/Feb/2013:13:21:25 +1300] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] POST / HTTP/1.1',
'D [12/Feb/2013:13:21:25 +1300] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] Authorized as graeme using PeerCred',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] 2.0 Get-Jobs 63',
'D [12/Feb/2013:13:21:25 +1300] Get-Jobs ipp://localhost/printers/',
'D [12/Feb/2013:13:21:25 +1300] [Job 14] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 15] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 16] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 23] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 24] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 25] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 26] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 27] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 28] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 29] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 30] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 31] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 32] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 33] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 34] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 35] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] [Job 37] Loading attributes...',
'D [12/Feb/2013:13:21:25 +1300] Returning IPP successful-ok for Get-Jobs (ipp://localhost/printers/) from localhost',
'D [12/Feb/2013:13:21:25 +1300] [Job 14] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 15] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 16] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 23] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 24] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 25] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 26] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 27] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 28] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 29] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 30] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 31] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 32] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 33] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] [Job 34] Removing document files.',
'D [12/Feb/2013:13:21:25 +1300] cupsdSetBusyState: newbusy="Not busy", busy="Active clients"',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] POST / HTTP/1.1',
'D [12/Feb/2013:13:21:25 +1300] cupsdSetBusyState: newbusy="Active clients", busy="Not busy"',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] Authorized as graeme using PeerCred',
'D [12/Feb/2013:13:21:25 +1300] [Client 27] 2.0 Create-Printer-Subscription 64',
'D [12/Feb/2013:13:21:25 +1300] Create-Printer-Subscription /',
'D [12/Feb/2013:13:21:25 +1300] cupsdCreateSubscription(con=0x7f2bb4ca3cf0(27), uri="/")',
'D [12/Feb/2013:13:21:25 +1300] pullmethod="ippget"',
'D [12/Feb/2013:13:21:25 +1300] notify-lease-duration=86400',
'D [12/Feb/2013:13:21:25 +1300] notify-time-interval=0',
'D [12/Feb/2013:13:21:25 +1300] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")',
'D [12/Feb/2013:13:21:25 +1300] Added subscription #30 for server.',
'D [12/Feb/2013:13:21:25 +1300] cupsdMarkDirty(-----S)',
'D [12/Feb/2013:13:21:25 +1300] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients"',
'D [12/Feb/2013:13:21:25 +1300] Returning IPP successful-ok for Create-Printer-Subscription (/) from localhost',
'D [12/Feb/2013:13:21:25 +1300] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [12/Feb/2013:13:21:26 +1300] [Client 27] POST / HTTP/1.1',
'D [12/Feb/2013:13:21:26 +1300] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [12/Feb/2013:13:21:26 +1300] [Client 27] Authorized as graeme using PeerCred',
'D [12/Feb/2013:13:21:26 +1300] [Client 27] 2.0 Get-Notifications 65',
'D [12/Feb/2013:13:21:26 +1300] Get-Notifications /',
'D [12/Feb/2013:13:21:26 +1300] cupsdIsAuthorized: username="graeme"',
'D [12/Feb/2013:13:21:26 +1300] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [12/Feb/2013:13:21:26 +1300] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [12/Feb/2013:13:21:35 +1300] [Client 27] POST / HTTP/1.1',
'D [12/Feb/2013:13:21:35 +1300] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [12/Feb/2013:13:21:35 +1300] [Client 27] Authorized as graeme using PeerCred',
'D [12/Feb/2013:13:21:35 +1300] Report: clients=10',
'D [12/Feb/2013:13:21:35 +1300] Report: jobs=18',
'D [12/Feb/2013:13:21:35 +1300] Report: jobs-active=1',
'D [12/Feb/2013:13:21:35 +1300] Report: printers=2',
'D [12/Feb/2013:13:21:35 +1300] Report: printers-implicit=0',
'D [12/Feb/2013:13:21:35 +1300] Report: stringpool-string-count=3256',
'D [12/Feb/2013:13:21:35 +1300] Report: stringpool-alloc-bytes=16088',
'D [12/Feb/2013:13:21:35 +1300] Report: stringpool-total-bytes=63592',
'D [12/Feb/2013:13:21:35 +1300] [Client 27] 2.0 Get-Job-Attributes 66',
'D [12/Feb/2013:13:21:35 +1300] Get-Job-Attributes ipp://localhost/jobs/36',
'D [12/Feb/2013:13:21:35 +1300] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/36) from localhost',
'D [12/Feb/2013:13:21:35 +1300] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [12/Feb/2013:13:21:35 +1300] [Client 27] POST / HTTP/1.1',
'D [12/Feb/2013:13:21:35 +1300] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [12/Feb/2013:13:21:35 +1300] [Client 27] Authorized as graeme using PeerCred',
'D [12/Feb/2013:13:21:35 +1300] [Client 27] 2.0 Cancel-Subscription 67',
'D [12/Feb/2013:13:21:35 +1300] Cancel-Subscription /',
'D [12/Feb/2013:13:21:35 +1300] cupsdIsAuthorized: username="graeme"',
'D [12/Feb/2013:13:21:35 +1300] cupsdMarkDirty(-----S)',
'D [12/Feb/2013:13:21:35 +1300] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
'D [12/Feb/2013:13:21:35 +1300] Returning IPP successful-ok for Cancel-Subscription (/) from localhost',
'D [12/Feb/2013:13:21:35 +1300] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [12/Feb/2013:13:21:35 +1300] [Client 28] Accepted from localhost (Domain)',
'D [12/Feb/2013:13:21:35 +1300] [Client 28] GET /admin/log/error_log HTTP/1.1',
'D [12/Feb/2013:13:21:35 +1300] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [12/Feb/2013:13:21:35 +1300] [Client 28] No authentication data provided.']}
Page 9 (Locale issues):
{'printer_page_size': u'A4',
'system_locale_lang': None,
'user_locale_ctype': 'en_NZ',
'user_locale_messages': 'en_NZ'}
ACER Aspire 5750G laptop
Intel i7 - 2630QM 2GHz
Linux Mint 16 64 bit Cinnamon
8GB ram

Graphics NVidia Optimus
NVidia GeForce GT 540M (1760MB)
Runs using Bumblebee
GSimpson
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Re: Brother MFC-6490CW and Mint 14

Postby Catfish on Wed Feb 13, 2013 6:50 am

Same problem here with brother HL-2035, using Brother HL-2035 Foomatic/lj4dith. Also, can't open cups at http://localhost:631/. Any suggestions are highly appreciated. Cheers
Linux Mint 14 XFCE / Win 7 on Lenovo ThinkPad Edge E325 (AMD64)
Catfish
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Location: Hamburg

Re: Brother MFC-6490CW and Mint 14

Postby surferbob644 on Wed Feb 13, 2013 1:36 pm

Okay, I got my printer to work. Here it goes.

Delete the brother printer.

Download the lpr and cups files (deb format) for the mfc6490-cw printer here < http://welcome.solutions.brother.com/bs ... d_prn.html >

The cups file was already installed on my machine from earlier attempts (you might have seen it or used it while trying a driver install via the GUI.

From the terminal as su (password required) type the following: mkdir var/spool/lpd
(you're making a folder/directory for the printing info to collect for transmission) (I'm doing a wireless connection) (check Brother website if you're doing usb, serial, etc.)

Then from the synaptics manager on your machine, search for and install ia32-libs (go get a cup of coffee, it takes a while)

Then repeat search for sane-utils (shorter install time)

Then repeat for psutils - didn't find it so I'm not sure if it is needed which goes for the sane-utils. We're talking about just printing not everything else; scan, fax, etc.

Then back to the terminal (still in su mode) and from the directory the cups and lpr files are at. For me it was downloads, so cd Downloads.

Type: dpkg -i --force-all mfc6490cwlpr-1.1.2-2.i386.deb

For the cups file if not installed, type: dpkg -i --force-all (cupswrapper-drivername)

Here's the webpage for more info: < http://welcome.solutions.brother.com/bs ... prn1a.html >

I hope this gets it going for you. Please post back, or maybe wait for a Linux Guru to validate what I've posted here as the best way to proceed. I'm sure there's something that can be done in a better fashion. Good luck.

- Jeff
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Re: Brother MFC-6490CW and Mint 14

Postby bbbaldie on Wed Feb 13, 2013 1:57 pm

Jeff, I hereby nominate you for King of the World.

What killed me was that the driver debs seemed to install flawlessly through Mint, no i386 trickery involved. But you found and posted a solution that I used a while back and forgot about.

Thanks, Jeff, and future Googlers will thank you too. :-)
bbbaldie
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Re: (solved!) Brother MFC-6490CW and Mint 14

Postby surferbob644 on Wed Feb 13, 2013 2:53 pm

Alright bbbaldie! Great. I'm glad it worked for you too. I was told that I needed to go the ppd file route but that wasn't needed on PCLinuxOS so I figured it was something else. All this info is on the Brothers Solution website for those who need to tweak, etc. Now, I'm loving Linux Mint. Using Cairo Dock and it is beautiful... :D
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Re: (solved!) Brother MFC-6490CW and Mint 14

Postby bbbaldie on Wed Feb 13, 2013 3:30 pm

The scanner works as root, not as a user, that's another can o' worms, but a lot easier to fix, I've done it through a few installs. But this whole printer-refuses-to-print was a new one, quite the tough nut to crack. Thanks to you, who epitomizes a helpful fellow Minter, this one is now solved.
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Re: (solved!) Brother MFC-6490CW and Mint 14

Postby GSimpson on Wed Feb 13, 2013 11:28 pm

Thanks Jeff

I installed ia32-libs from the package manager and printers now working.
ACER Aspire 5750G laptop
Intel i7 - 2630QM 2GHz
Linux Mint 16 64 bit Cinnamon
8GB ram

Graphics NVidia Optimus
NVidia GeForce GT 540M (1760MB)
Runs using Bumblebee
GSimpson
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Level 1
 
Posts: 27
Joined: Wed May 18, 2011 6:36 pm

Re: (solved!) Brother MFC-6490CW and Mint 14

Postby surferbob644 on Wed Feb 13, 2013 11:34 pm

You're welcome. I thought that was all that was needed to do printing. BBBaldie says the other functions are a can of worms but I usually do those from my Windows desktop or just the printer itself. It's nice to solve a computer problem, huh?

- Jeff
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