karteria wrote:One last point. I've seen different manufacturers give 3 and 5 year warranties for SSD's that use the same new 19nm NAND chips. This difference in warranties is puzzling to me.
I suspect that it is because with a great many consumer products (especially, but not limited to, consumer electronics), the products are produced cheaply enough that the company can still make a profit even when a fair number of the devices fail within the warranty period. Sadly, it seems that the days when a great warranty meant that a product could reasonably be expected to last a long time... are long gone. Instead of purchasing a higher-quality product when we spend more, we often are in actuality purchasing the chance to return said product when
it fails. It is not unheard of for a company to offer similar products at two or three price-points, with each step up in price giving you a longer warranty - but the actual product, underneath its exterior, is exactly the same. This has been reported in everything from electronics to home water-heaters.
Take laptops, for example. I read a .pdf (disclaimer: the pdf is three years old; current products may be better - or worse) by SquareTrade. It had figures that showed that one in three laptops will fail within three years. Discounting accidents, the malfunction rate alone exceeded 20% at the three-year mark. While the specifics of this report are not relevant here, I believe this to be indicative of a general trend of manufacturers building products that just aren't very durable; a practice which is sustained by the buying public when they settle for it instead of refusing to purchase products that do not have a high durability. (Incidentally, the report showed that ASUS and Toshiba had the best figures with a 15.6% and 15.7% three-year failure rate due to malfunction, while Gateway and HP had the worst with 23.5% and 25.6%, respectively.)
catweazel wrote:None of which means anything important when the devices carry a warranty.
Respectfully, it means a lot
. The companies that sell these products do not
warranty the user's data
- only the hardware. While the distinction may not mean that much to someone who regularly backs up their data and does not mind the thought of losing the data created/modified since their most recent weekly or even nightly backup (and who has an extra drive at hand to use until the one that failed has been replaced), I suspect that a lot of people are not in the habit of making regular backups.
I am not currently in the market for one of these drives, but I hope to be some day and these discussions do interest me and I will continue to follow along. But as I have no experience with them, I will very likely not post again in this thread.
Hoping to learn,