Dell 1397 WLAN Mini-card not working

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Dell 1397 WLAN Mini-card not working

Postby MirzaKhan on Thu Apr 04, 2013 2:29 pm

Hey everyone

I installed Linux Mint on my computer yesterday, but I'm having a big problem-my WIFI won't work. I'm using a 64-bit Dell Inspirion with Linux Mint 14, and according to Windows Device Manager, my computer's NIC is a "Dell 1397 WLAN mini-card", manufactured by Broadcom. Some googling yesterday led me to this page(http://www.broadcom.com/support/802.11/linux_sta.php), but I'm not sure if the driver on it will work with my card, and I have no idea how to install it in any case. Since I use wifi to get on the net 99% of the time, this is kind of crippling.

Thanks in advance for any help!
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Re: Dell 1397 WLAN Mini-card not working

Postby kc1di on Thu Apr 04, 2013 5:27 pm

Hello MirzaKhan and welcome to Mint,

That's the same card I have in my machine.
it's also known as a Broadcom 4312. yes the sta driver is correct for this card and works fine.
you don't need to down load it and install manually if you can get a temporary hardwire lan connection simply go to Menu> Addition Drivers and install it from there.
good luck,
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Re: Dell 1397 WLAN Mini-card not working

Postby MirzaKhan on Thu Apr 04, 2013 11:32 pm

kc1di wrote:Hello MirzaKhan and welcome to Mint,

That's the same card I have in my machine.
it's also known as a Broadcom 4312. yes the sta driver is correct for this card and works fine.
you don't need to down load it and install manually if you can get a temporary hardwire lan connection simply go to Menu> Addition Drivers and install it from there.
good luck,


Didn't see an "add drivers" option on the menu, so I went to Package Manager, searched "Broadcom", and installed everything that came up. Seen as how I'm on wifi now, one of those must have been the driver!

Thanks for your help!
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Re: Dell 1397 WLAN Mini-card not working

Postby kc1di on Fri Apr 05, 2013 6:31 am

glad it's working for you. Yes I forgot think they did away with additional drives in mint 14.
Additional drivers
To install additional drivers, please run the "Software Sources" tool from "Menu->Preferences->Software Sources" and click on the "Additional Drivers" tab. The tool used in previous versions of Linux Mint (Jockey) was discontinued upstream in Ubuntu.
from the release notes :)

Enjoy :)
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Re: Dell 1397 WLAN Mini-card not working

Postby ShredFred on Thu May 09, 2013 3:56 pm

I have a Dell Inspiron Zino computer with this Dell 1397 wireless card built in-Basically a mini desktop computer with laptop parts.

I was able to enable the propietary driver and get wireless access. However, after rebooting(soft or hard), the card disappears or is not detected by the system. However, under Software Sources. the setting for enabling the card is still showing as visible and enabled. To get it working again, I need to disable it. reboot then renable which is not desireable.

Is anyone else experiencing this issue? Thanks in advance
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Re: Dell 1397 WLAN Mini-card not working

Postby kc1di on Fri May 10, 2013 9:05 am

ShredFred wrote:I have a Dell Inspiron Zino computer with this Dell 1397 wireless card built in-Basically a mini desktop computer with laptop parts.

I was able to enable the propietary driver and get wireless access. However, after rebooting(soft or hard), the card disappears or is not detected by the system. However, under Software Sources. the setting for enabling the card is still showing as visible and enabled. To get it working again, I need to disable it. reboot then renable which is not desireable.

Is anyone else experiencing this issue? Thanks in advance

how did you install the drivers?
you would get a faster response if you started a new thread.

depending upon how you installed the driver it may be that you need to add it to /etc/modules file so it will be loaded at boot.

you can edit the file by in a terminal typeing
Code: Select all
sudo gedit /etc/modules


good luck
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Re: Dell 1397 WLAN Mini-card not working

Postby ShredFred on Sat May 11, 2013 3:55 pm

I wasn't aware I had to do anything other than enable under Software Sources. I will give what you suggested a try. Thanks again.

I responded to the existing thread because it had relevance to my situation. It's usually not good manners of some forums to create new threads but to search for answers in what's already been discussed. Besides, by responding to this thread I was hoping to also get the attention of anyone else who subscribed to this topic.

Sent from a Samsung Fascinate running CM 10.1
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Re: Dell 1397 WLAN Mini-card not working

Postby velimira on Tue Jan 07, 2014 2:01 pm

MirzaKhan wrote:Hey everyone

I installed Linux Mint on my computer yesterday, but I'm having a big problem-my WIFI won't work. I'm using a 64-bit Dell Inspirion with Linux Mint 14, and according to Windows Device Manager, my computer's NIC is a "Dell 1397 WLAN mini-card", manufactured by Broadcom. Some googling yesterday led me to this page(http://www.broadcom.com/support/802.11/linux_sta.php), but I'm not sure if the driver on it will work with my card, and I have no idea how to install it in any case. Since I use wifi to get on the net 99% of the time, this is kind of crippling.

Thanks in advance for any help!


I have the same problem with the same WLAN Card on my Dell studio 1735.This is my firs installation of Linux software. I downloaded the drivers from the link, mentioned above, but I don't know how to install it!
I downloaded the file with drivers on a flash drive - > moved it to "File System ->etc->created my new folder and extracted the files in there". After that rebooted the computer but there is no wi fi again.
What can I do, how to connect to Internet?
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Re: Dell 1397 WLAN Mini-card not working

Postby AlbertP on Tue Jan 07, 2014 2:14 pm

If you have a problem with the Broadcom BCM4312,

Please don't try to install the Broadcom STA driver, and if you had installed the driver, please uninstall it. (STA claims to support the BCM4312 card but on many computers with that card, the driver fails to load)
Then run this to remove a file which is often left over from the STA driver:
Code: Select all
sudo rm /etc/modprobe.d/blacklist-bcm43.conf


Finally, use a wired internet connection to install the package "firmware-b43-lpphy-installer" from the Software Manager. Then reboot and your wireless should be working.

On a clean install of Mint, the ONLY thing you should do to your wireless, is installing firmware-b43-lpphy-installer.

These instructions can also be used for Broadcom BCM4311, but the necessary package is called "firmware-b43-installer" for this card. The package firmware-b43-lpphy-installer does not install correctly, if your card is not a 4312.
If you come here from Google, and have a different model of Broadcom card (not a 4311 or 4312 chip) then please look elsewhere or open a new topic for your questions.
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Re: Dell 1397 WLAN Mini-card not working

Postby velimira on Wed Jan 08, 2014 8:07 am

Thank you all for the collaboration and helpfull advices. I do connected to wired internet and downloaded the WI FI drivers succesfully.
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