I was searching for a solution to the problem I am having and found this topic, which describes the symptoms of the problem I am experiencing exactly with the same manufacture.
Unfortunately the above problem solved itself.
Here is the output from uname -a
Linux mint 3.8.0-25-generic #37-Ubuntu SMP Thur Jun 6 20:47:07 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux.
This is happening on a brand new computer with no pre installed OS