USB ports not always working

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Henrifou

USB ports not always working

Post by Henrifou »

Hello,

Just installed Linux Mint 17 Xfce. Everything seems to work correctly except the usb ports.

When i boot my laptop, sometimes the ports are recognized and my usb mouse and key works... and some other time, when i boot it, they are not... and i have to reboot the laptop, sometimes more than once, before it works again.

What's the problem and how can i fix it ?

Thank you.

A few info :

Code: Select all

inxi -Fxz
System:    Host: satellite Kernel: 3.13.0-24-generic x86_64 (64 bit, gcc: 4.8.2) 
           Desktop: Xfce 4.11.6 (Gtk 2.24.23) Distro: Linux Mint 17 Qiana
Machine:   System: TOSHIBA product: SATELLITE C75-A version: PSCEAE-006009FR
           Mobo: Type2 - Board Vendor Name1 model: Type2 - Board Product Name1 version: Type2 - Board Version
           Bios: Insyde version: 1.30 date: 09/23/2013
CPU:       Dual core Intel Core i5-4200M CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9977.72 
           Clock Speeds: 1: 800.00 MHz 2: 800.00 MHz 3: 800.00 MHz 4: 1200.00 MHz
Graphics:  Card: Intel 4th Gen Core Processor Integrated Graphics Controller bus-ID: 00:02.0 
           X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1600x900@60.1hz 
           GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio:     Card-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
           Card-2: Intel 8 Series/C220 Series Chipset High Definition Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
           Sound: Advanced Linux Sound Architecture ver: k3.13.0-24-generic
Network:   Card-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter driver: ath9k bus-ID: 07:00.0
           IF: wlan0 state: up mac: <filter>
           Card-2: Qualcomm Atheros AR8161 Gigabit Ethernet driver: alx port: 3000 bus-ID: 08:00.0
           IF: eth0 state: down mac: <filter>
Drives:    HDD Total Size: 500.1GB (19.8% used) 1: id: /dev/sda model: HGST_HTS545050A7 size: 500.1GB 
Partition: ID: / size: 454G used: 93G (22%) fs: ext4 ID: swap-1 size: 4.22GB used: 0.00GB (0%) fs: swap 
RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors:   System Temperatures: cpu: 44.0C mobo: N/A 
           Fan Speeds (in rpm): cpu: N/A 
Info:      Processes: 185 Uptime: 6:58 Memory: 1081.0/3877.5MB Runlevel: 2 Gcc sys: 4.8.2 Client: Shell inxi: 1.8.4
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Top
Buzzsaw
Level 6
Level 6
Posts: 1318
Joined: Sat Aug 23, 2014 12:53 pm

Re: USB ports not always working

Post by Buzzsaw »

The kernel might give you information on why this is happening. After booting and your USB ports aren't working:

Code: Select all

$ cat /var/log/syslog
and see if the kernel's telling you anything about your USB ports that you can google.
Top
Henrifou

Re: USB ports not always working

Post by Henrifou »

I tried to do what you told me, but the information given is really really huge and i don't know what to look for and where to look for it.
Top
Buzzsaw
Level 6
Level 6
Posts: 1318
Joined: Sat Aug 23, 2014 12:53 pm

Re: USB ports not always working

Post by Buzzsaw »

Okay, use the following command:

Code: Select all

grep -i usb /var/log/syslog /var/log/syslog.1
This will print every line that contains the string 'usb' or 'USB' in the two most recent system log files. You're looking for anything that suggests a USB-related problem, error or malfunction. For example, look for words such as 'error' or 'failure'. If you find a line like this, highlight it then press Shift+Ctrl+C to copy it, then you can search for it in google.

Rather than a USB problem, it might instead be a problem with your mouse and keyboard. Are they wireless and share the same USB dongle (one USB port), or do they use separate USB ports? Are you able to test them on a different computer? If they work every time on a different computer, then you can rule them out as the cause of the problem. Similarly, are you able to test a different mouse/keyboard on the troublesome computer? If a different mouse/keyboard works every time, then the problem is the mouse/keyboard.
Top
Pauldbegginer

Re: USB ports not always working

Post by Pauldbegginer »

I have the same problem. When ever on battery and randomly when plugged in the USB ports do not work on start up.

I found the following script on the internet ( http://billauer.co.il/blog/2013/02/usb- ... hci-linux/ ), and run it from terminal as sudo as a work around until a solution to this problem is found (I have now setup a command script on my desktop to double click using laptop touch pad to run the script to save time). it resets usb ports and starts mouse working. Works for me until properly fixed. Use at own risk.

regards
Paul

----------------------------------
#!/bin/bash

if [[ $EUID != 0 ]] ; then
echo This must be run as root!
exit 1
fi

for xhci in /sys/bus/pci/drivers/?hci_hcd ; do

if ! cd $xhci ; then
echo Weird error. Failed to change directory to $xhci
exit 1
fi

echo Resetting devices from $xhci...

for i in ????:??:??.? ; do
echo -n "$i" > unbind
echo -n "$i" > bind
done
done
-------------------------------
Top
Henrifou

Re: USB ports not always working

Post by Henrifou »

So, i tried to do :

Code: Select all

grep -i usb /var/log/syslog /var/log/syslog.1
I got this result :

Code: Select all

/var/log/syslog:Sep 20 13:13:35 localhost kernel: [ 3028.321644] usb 3-7: reset full-speed USB device number 3 using xhci_hcd
/var/log/syslog:Sep 20 13:13:35 localhost kernel: [ 3028.449743] usb 3-8: reset high-speed USB device number 4 using xhci_hcd
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.229723] ACPI: bus type USB registered
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.229736] usbcore: registered new interface driver usbfs
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.229742] usbcore: registered new interface driver hub
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.229761] usbcore: registered new device driver usb
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.712543] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.712654] ehci-pci 0000:00:1a.0: new USB bus registered, assigned bus number 1
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.726060] ehci-pci 0000:00:1a.0: USB 2.0 started, EHCI 1.00
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.726097] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.726099] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.726100] usb usb1: Product: EHCI Host Controller
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.726101] usb usb1: Manufacturer: Linux 3.13.0-24-generic ehci_hcd
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.726102] usb usb1: SerialNumber: 0000:00:1a.0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.726189] hub 1-0:1.0: USB hub found
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.726363] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus number 2
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742132] ehci-pci 0000:00:1d.0: USB 2.0 started, EHCI 1.00
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742190] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742193] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742195] usb usb2: Product: EHCI Host Controller
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742196] usb usb2: Manufacturer: Linux 3.13.0-24-generic ehci_hcd
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742197] usb usb2: SerialNumber: 0000:00:1d.0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742314] hub 2-0:1.0: USB hub found
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742425] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742438] uhci_hcd: USB Universal Host Controller Interface driver
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742564] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742792] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742794] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742795] usb usb3: Product: xHCI Host Controller
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742796] usb usb3: Manufacturer: Linux 3.13.0-24-generic xhci_hcd
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742797] usb usb3: SerialNumber: 0000:00:14.0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.742873] hub 3-0:1.0: USB hub found
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.745771] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 4
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.745808] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.745809] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.745811] usb usb4: Product: xHCI Host Controller
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.745812] usb usb4: Manufacturer: Linux 3.13.0-24-generic xhci_hcd
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.745813] usb usb4: SerialNumber: 0000:00:14.0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    0.745889] hub 4-0:1.0: USB hub found
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.038496] usb 1-1: new high-speed USB device number 2 using ehci-pci
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.170936] usb 1-1: New USB device found, idVendor=8087, idProduct=8008
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.170939] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.171192] hub 1-1:1.0: USB hub found
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.286695] usb 3-2: new low-speed USB device number 2 using xhci_hcd
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.308848] usb 3-2: New USB device found, idVendor=046d, idProduct=c062
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.308851] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.308853] usb 3-2: Product: USB Laser Mouse
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.308854] usb 3-2: Manufacturer: Logitech
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.308985] usb 3-2: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.474925] usb 3-7: new full-speed USB device number 3 using xhci_hcd
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.492331] usb 3-7: New USB device found, idVendor=0930, idProduct=0220
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.492335] usb 3-7: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.659151] usb 3-8: new high-speed USB device number 4 using xhci_hcd
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.700893] usb 3-8: New USB device found, idVendor=04f2, idProduct=b3b1
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.700895] usb 3-8: New USB device strings: Mfr=3, Product=1, SerialNumber=2
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.700896] usb 3-8: Product: TOSHIBA Web Camera - HD
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.700897] usb 3-8: Manufacturer: Chicony Electronics Co.,Ltd.
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.700897] usb 3-8: SerialNumber: 0x0001
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.709902] usbcore: registered new interface driver usbhid
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.709903] usbhid: USB HID core driver
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.711124] input: Logitech USB Laser Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/input/input11
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.711225] hid-generic 0003:046D:C062.0001: input,hidraw0: USB HID v1.10 Mouse [Logitech USB Laser Mouse] on usb-0000:00:14.0-2/input0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.811319] usb 2-1: new high-speed USB device number 2 using ehci-pci
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.943776] usb 2-1: New USB device found, idVendor=8087, idProduct=8000
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.943777] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [    1.944029] hub 2-1:1.0: USB hub found
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [   16.102654] usbcore: registered new interface driver btusb
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [   16.985378] input: TOSHIBA Web Camera - HD as /devices/pci0000:00/0000:00:14.0/usb3/3-8/3-8:1.0/input/input21
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [   16.985446] usbcore: registered new interface driver uvcvideo
/var/log/syslog:Sep 20 18:53:35 localhost kernel: [   16.985448] USB Video Class driver (1.1.1)
/var/log/syslog:Sep 20 18:53:37 localhost kernel: [   19.250517] usbcore: registered new interface driver ath3k
/var/log/syslog:Sep 20 22:02:08 localhost kernel: [ 3086.579171] usb 3-7: reset full-speed USB device number 3 using xhci_hcd
/var/log/syslog:Sep 20 22:02:08 localhost kernel: [ 3086.707292] usb 3-8: reset high-speed USB device number 4 using xhci_hcd
/var/log/syslog:Sep 20 22:02:09 localhost kernel: [ 3088.407237] usb 3-2: USB disconnect, device number 2
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.230075] ACPI: bus type USB registered
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.230088] usbcore: registered new interface driver usbfs
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.230095] usbcore: registered new interface driver hub
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.230113] usbcore: registered new device driver usb
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.712251] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.712363] ehci-pci 0000:00:1a.0: new USB bus registered, assigned bus number 1
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.726429] ehci-pci 0000:00:1a.0: USB 2.0 started, EHCI 1.00
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.726461] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.726463] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.726464] usb usb1: Product: EHCI Host Controller
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.726466] usb usb1: Manufacturer: Linux 3.13.0-24-generic ehci_hcd
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.726467] usb usb1: SerialNumber: 0000:00:1a.0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.726549] hub 1-0:1.0: USB hub found
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.726721] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus number 2
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742471] ehci-pci 0000:00:1d.0: USB 2.0 started, EHCI 1.00
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742501] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742503] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742504] usb usb2: Product: EHCI Host Controller
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742505] usb usb2: Manufacturer: Linux 3.13.0-24-generic ehci_hcd
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742507] usb usb2: SerialNumber: 0000:00:1d.0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742592] hub 2-0:1.0: USB hub found
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742685] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742697] uhci_hcd: USB Universal Host Controller Interface driver
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742804] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742962] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742964] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742965] usb usb3: Product: xHCI Host Controller
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742966] usb usb3: Manufacturer: Linux 3.13.0-24-generic xhci_hcd
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.742967] usb usb3: SerialNumber: 0000:00:14.0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.743044] hub 3-0:1.0: USB hub found
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.745943] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 4
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.745980] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.745981] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.745983] usb usb4: Product: xHCI Host Controller
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.745984] usb usb4: Manufacturer: Linux 3.13.0-24-generic xhci_hcd
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.745985] usb usb4: SerialNumber: 0000:00:14.0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    0.746062] hub 4-0:1.0: USB hub found
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.038862] usb 1-1: new high-speed USB device number 2 using ehci-pci
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.171399] usb 1-1: New USB device found, idVendor=8087, idProduct=8008
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.171402] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.171654] hub 1-1:1.0: USB hub found
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.287070] usb 3-2: new low-speed USB device number 2 using xhci_hcd
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.313291] usb 3-2: New USB device found, idVendor=046d, idProduct=c062
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.313294] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.313296] usb 3-2: Product: USB Laser Mouse
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.313297] usb 3-2: Manufacturer: Logitech
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.313439] usb 3-2: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.479288] usb 3-7: new full-speed USB device number 3 using xhci_hcd
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.496666] usb 3-7: New USB device found, idVendor=0930, idProduct=0220
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.496669] usb 3-7: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.663553] usb 3-8: new high-speed USB device number 4 using xhci_hcd
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.705193] usb 3-8: New USB device found, idVendor=04f2, idProduct=b3b1
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.705195] usb 3-8: New USB device strings: Mfr=3, Product=1, SerialNumber=2
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.705196] usb 3-8: Product: TOSHIBA Web Camera - HD
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.705197] usb 3-8: Manufacturer: Chicony Electronics Co.,Ltd.
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.705197] usb 3-8: SerialNumber: 0x0001
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.714523] usbcore: registered new interface driver usbhid
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.714523] usbhid: USB HID core driver
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.715728] input: Logitech USB Laser Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/input/input11
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.715827] hid-generic 0003:046D:C062.0001: input,hidraw0: USB HID v1.10 Mouse [Logitech USB Laser Mouse] on usb-0000:00:14.0-2/input0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.815654] usb 2-1: new high-speed USB device number 2 using ehci-pci
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.948251] usb 2-1: New USB device found, idVendor=8087, idProduct=8000
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.948252] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [    1.948510] hub 2-1:1.0: USB hub found
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [   16.547353] usbcore: registered new interface driver btusb
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [   16.872205] usb 3-7: USB disconnect, device number 3
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [   16.873895] usbcore: registered new interface driver ath3k
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [   17.144489] usb 3-7: new full-speed USB device number 5 using xhci_hcd
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [   17.305228] input: TOSHIBA Web Camera - HD as /devices/pci0000:00/0000:00:14.0/usb3/3-8/3-8:1.0/input/input21
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [   17.305293] usbcore: registered new interface driver uvcvideo
/var/log/syslog:Sep 21 09:41:00 localhost kernel: [   17.305294] USB Video Class driver (1.1.1)
/var/log/syslog:Sep 21 09:41:04 localhost kernel: [   22.150072] WARNING: CPU: 1 PID: 0 at /build/buildd/linux-3.13.0/drivers/usb/host/xhci-ring.c:1572 handle_cmd_completion+0xe2a/0xe40()
/var/log/syslog:Sep 21 09:41:04 localhost kernel: [   22.150074] Modules linked in: ctr ccm rfcomm bnep uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core videodev binfmt_misc ip6t_REJECT xt_hl ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT xt_LOG xt_limit xt_tcpudp xt_addrtype nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack ip6table_filter ip6_tables nf_conntrack_netbios_ns nf_conntrack_broadcast nf_nat_ftp nf_nat nf_conntrack_ftp nf_conntrack iptable_filter ip_tables x_tables ath3k btusb bluetooth snd_hda_codec_hdmi snd_hda_codec_conexant dm_multipath scsi_dh snd_seq_midi x86_pkg_temp_thermal snd_seq_midi_event intel_powerclamp coretemp arc4 snd_hda_intel snd_hda_codec kvm_intel snd_rawmidi kvm snd_hwdep crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper ath9k ablk_helper cryptd ath9k_common ath9k_hw snd_pcm ath mac80211 joydev serio_raw cfg80211 snd_seq lpc_ich snd_seq_device snd_page_alloc snd_timer toshiba_acpi snd sparse_keymap mei_me toshiba_bluetooth mei soundcore nls_iso8859_1 parport_pc mac_hid ppdev lp parport dm_mirror dm_region_hash dm_log hid_generic usbhid hid i915 psmouse i2c_algo_bit drm_kms_helper ahci alx drm libahci mdio wmi video
/var/log/syslog:Sep 21 09:41:10 localhost kernel: [   27.563901] usb 3-7: device not accepting address 5, error -108
/var/log/syslog:Sep 21 09:41:25 localhost kernel: [   42.586655] usb 3-2: USB disconnect, device number 2
/var/log/syslog:Sep 21 09:41:25 localhost kernel: [   42.607270] usb 3-8: USB disconnect, device number 4
/var/log/syslog.1:Sep 19 21:06:18 localhost kernel: [ 2174.403618] usb 3-7: reset full-speed USB device number 2 using xhci_hcd
/var/log/syslog.1:Sep 19 21:06:18 localhost kernel: [ 2174.531743] usb 3-8: reset high-speed USB device number 3 using xhci_hcd
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.364338] usb 3-2: new low-speed USB device number 4 using xhci_hcd
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.386764] usb 3-2: New USB device found, idVendor=046d, idProduct=c062
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.386773] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.386779] usb 3-2: Product: USB Laser Mouse
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.386783] usb 3-2: Manufacturer: Logitech
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.387062] usb 3-2: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
/var/log/syslog.1:Sep 19 21:06:25 localhost mtp-probe: checking bus 3, device 4: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2"
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.416745] usbcore: registered new interface driver usbhid
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.416749] usbhid: USB HID core driver
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.419446] input: Logitech USB Laser Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/input/input27
/var/log/syslog.1:Sep 19 21:06:25 localhost kernel: [ 2182.419560] hid-generic 0003:046D:C062.0001: input,hidraw0: USB HID v1.10 Mouse [Logitech USB Laser Mouse] on usb-0000:00:14.0-2/input0
/var/log/syslog.1:Sep 19 21:27:32 localhost kernel: [ 3451.597283] usb 3-2: USB disconnect, device number 4
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.233076] ACPI: bus type USB registered
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.233089] usbcore: registered new interface driver usbfs
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.233095] usbcore: registered new interface driver hub
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.233113] usbcore: registered new device driver usb
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.715937] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.716049] ehci-pci 0000:00:1a.0: new USB bus registered, assigned bus number 1
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.729408] ehci-pci 0000:00:1a.0: USB 2.0 started, EHCI 1.00
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.729448] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.729449] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.729451] usb usb1: Product: EHCI Host Controller
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.729452] usb usb1: Manufacturer: Linux 3.13.0-24-generic ehci_hcd
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.729453] usb usb1: SerialNumber: 0000:00:1a.0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.729539] hub 1-0:1.0: USB hub found
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.729720] ehci-pci 0000:00:1d.0: new USB bus registered, assigned bus number 2
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745429] ehci-pci 0000:00:1d.0: USB 2.0 started, EHCI 1.00
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745460] usb usb2: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745461] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745463] usb usb2: Product: EHCI Host Controller
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745464] usb usb2: Manufacturer: Linux 3.13.0-24-generic ehci_hcd
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745465] usb usb2: SerialNumber: 0000:00:1d.0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745562] hub 2-0:1.0: USB hub found
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745652] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745663] uhci_hcd: USB Universal Host Controller Interface driver
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745768] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 3
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745917] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745918] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745920] usb usb3: Product: xHCI Host Controller
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745921] usb usb3: Manufacturer: Linux 3.13.0-24-generic xhci_hcd
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.745922] usb usb3: SerialNumber: 0000:00:14.0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.746078] hub 3-0:1.0: USB hub found
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.748981] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 4
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.749019] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.749021] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.749022] usb usb4: Product: xHCI Host Controller
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.749023] usb usb4: Manufacturer: Linux 3.13.0-24-generic xhci_hcd
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.749025] usb usb4: SerialNumber: 0000:00:14.0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    0.749161] hub 4-0:1.0: USB hub found
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.041842] usb 1-1: new high-speed USB device number 2 using ehci-pci
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.174324] usb 1-1: New USB device found, idVendor=8087, idProduct=8008
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.174327] usb 1-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.174581] hub 1-1:1.0: USB hub found
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.286035] usb 2-1: new high-speed USB device number 2 using ehci-pci
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.418539] usb 2-1: New USB device found, idVendor=8087, idProduct=8000
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.418541] usb 2-1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.418820] hub 2-1:1.0: USB hub found
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.586378] usb 3-2: new low-speed USB device number 2 using xhci_hcd
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.608691] usb 3-2: New USB device found, idVendor=046d, idProduct=c062
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.608704] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.608705] usb 3-2: Product: USB Laser Mouse
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.608705] usb 3-2: Manufacturer: Logitech
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.608779] usb 3-2: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.617138] usbcore: registered new interface driver usbhid
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.617139] usbhid: USB HID core driver
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.618303] input: Logitech USB Laser Mouse as /devices/pci0000:00/0000:00:14.0/usb3/3-2/3-2:1.0/input/input11
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.618598] hid-generic 0003:046D:C062.0001: input,hidraw0: USB HID v1.10 Mouse [Logitech USB Laser Mouse] on usb-0000:00:14.0-2/input0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.774593] usb 3-7: new full-speed USB device number 3 using xhci_hcd
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.792032] usb 3-7: New USB device found, idVendor=0930, idProduct=0220
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.792034] usb 3-7: New USB device strings: Mfr=0, Product=0, SerialNumber=0
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    1.958830] usb 3-8: new high-speed USB device number 4 using xhci_hcd
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    2.000289] usb 3-8: New USB device found, idVendor=04f2, idProduct=b3b1
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    2.000291] usb 3-8: New USB device strings: Mfr=3, Product=1, SerialNumber=2
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    2.000292] usb 3-8: Product: TOSHIBA Web Camera - HD
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    2.000293] usb 3-8: Manufacturer: Chicony Electronics Co.,Ltd.
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [    2.000294] usb 3-8: SerialNumber: 0x0001
/var/log/syslog.1:Sep 20 11:43:15 localhost kernel: [   12.051989] usbcore: registered new interface driver btusb
/var/log/syslog.1:Sep 20 11:43:15 localhost mtp-probe: checking bus 3, device 4: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-8"
/var/log/syslog.1:Sep 20 11:43:15 localhost mtp-probe: checking bus 3, device 2: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2"
/var/log/syslog.1:Sep 20 11:43:16 localhost kernel: [   13.089903] input: TOSHIBA Web Camera - HD as /devices/pci0000:00/0000:00:14.0/usb3/3-8/3-8:1.0/input/input21
/var/log/syslog.1:Sep 20 11:43:16 localhost kernel: [   13.089963] usbcore: registered new interface driver uvcvideo
/var/log/syslog.1:Sep 20 11:43:16 localhost kernel: [   13.089965] USB Video Class driver (1.1.1)
/var/log/syslog.1:Sep 20 11:43:18 localhost kernel: [   15.145345] usbcore: registered new interface driver ath3k
I looked for anything suspicious related to error, failure, etc. I spotted this :

Code: Select all

/var/log/syslog:Sep 21 09:41:10 localhost kernel: [   27.563901] usb 3-7: device not accepting address 5, error -108
/var/log/syslog:Sep 21 09:41:25 localhost kernel: [   42.586655] usb 3-2: USB disconnect, device number 2
/var/log/syslog:Sep 21 09:41:25 localhost kernel: [   42.607270] usb 3-8: USB disconnect, device number 4
Checking the internet, the 108 error number means ESHUTDOWN : The device or host controller has been disabled due to some problem that could not be worked around.

That's great but... well that's a bit vague. Didn't find something else on the internet that could help.

To answer to a question : i have a laptop, so the keyboard is integrated. The mouse works well on other computers. I also tried different ports on my laptop, same problem. And before installing Linux Mint, I was on Xubuntu 13.10 with the same equipment and it worked 100 % of the time.

As for the script... i'm not to hot using it. Wouldn't ant it to ruine may install. ^^'
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Buzzsaw
Level 6
Level 6
Posts: 1318
Joined: Sat Aug 23, 2014 12:53 pm

Re: USB ports not always working

Post by Buzzsaw »

There's quite a lot of information on this problem, but there seems not to be an easy solution. Here are three pages I've found about it that you might not have found:

http://ubuntuforums.org/showthread.php? ... 06951c0821
http://askubuntu.com/questions/117524/u ... ng-address
https://bbs.archlinux.org/viewtopic.php?pid=330197
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