Acer Extensa 4620z laptop - webcam support?

Questions about hardware,drivers and peripherals
Forum rules
Before you post please read how to get help

Acer Extensa 4620z laptop - webcam support?

Postby PcPixel on Mon Feb 09, 2009 10:11 am

Does anyone know if the built-in webcam on the 4620z Acer Extensa is supported? I tried running the "capture image" utility and it couldn't initialize a video source. This is a fresh install with all the updates so I haven't added any additional software. Everything else works fantastic, but was just curious about the w4eb cam. Thanks!
PcPixel
Level 1
Level 1
 
Posts: 36
Joined: Fri Feb 06, 2009 11:50 am
Location: Rochester, NY.

Linux Mint is funded by ads and donations.
 

Re: Acer Extensa 4620z laptop - webcam support?

Postby Husse on Wed Feb 11, 2009 10:24 am

Run lspci and lsusb
Locate the webcam post the line here and also google for the id and linux
Image
Don't fix it if it ain't broken, don't break it if you can't fix it
Husse
Level 21
Level 21
 
Posts: 19703
Joined: Sun Feb 11, 2007 7:22 am
Location: Near Borås Sweden

Re: Acer Extensa 4620z laptop - webcam support?

Postby PcPixel on Wed Feb 11, 2009 1:26 pm

Will do. :) Laptop is at home right now. It could very well be supported and I just damaged a cable. My father's girlfriend spilled wine all over the keyboard, so he gave it to me. I managed to find a replacement keyboard for $45, so I cleaned it out & repaired it. However, when putting it back together I might have damaged a ribbon cable. We'll know tonight when I run those two commands. :)
PcPixel
Level 1
Level 1
 
Posts: 36
Joined: Fri Feb 06, 2009 11:50 am
Location: Rochester, NY.

Re: Acer Extensa 4620z laptop - webcam support?

Postby Husse on Wed Feb 11, 2009 2:12 pm

Ouch :)
The ribbon cables of laptops are fragile....
Image
Don't fix it if it ain't broken, don't break it if you can't fix it
Husse
Level 21
Level 21
 
Posts: 19703
Joined: Sun Feb 11, 2007 7:22 am
Location: Near Borås Sweden

Re: Acer Extensa 4620z laptop - webcam support?

Postby PcPixel on Wed Feb 11, 2009 4:10 pm

Oh most definitely they are :) But considering I got a $500+ laptop for $45, I'm willing to live with no webcam if that was in fact the cable I damaged. If I *did* damage it at all :)

Oh, I have to say: SUPERB OPERATING SYSTEM. I have never been more pleased with a client Linux OS than with Mint. Keep up the fantastic work!
PcPixel
Level 1
Level 1
 
Posts: 36
Joined: Fri Feb 06, 2009 11:50 am
Location: Rochester, NY.

Re: Acer Extensa 4620z laptop - webcam support?

Postby Husse on Wed Feb 11, 2009 5:35 pm

:oops: :oops: :lol:
Image
Don't fix it if it ain't broken, don't break it if you can't fix it
Husse
Level 21
Level 21
 
Posts: 19703
Joined: Sun Feb 11, 2007 7:22 am
Location: Near Borås Sweden

Re: Acer Extensa 4620z laptop - webcam support?

Postby PcPixel on Wed Feb 11, 2009 6:45 pm

I think I damaged the cabel. Here is the output:

lspci:
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 03)
00:1c.2 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f3)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 03)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 03)
02:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5787M Gigabit Ethernet PCI Express (rev 02)
04:00.0 Network controller: Broadcom Corporation BCM4311 802.11b/g WLAN (rev 01)
0f:06.0 CardBus bridge: Texas Instruments PCIxx12 Cardbus Controller
0f:06.1 FireWire (IEEE 1394): Texas Instruments PCIxx12 OHCI Compliant IEEE 1394 Host Controller
0f:06.2 Mass storage controller: Texas Instruments 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD)
0f:06.3 SD Host controller: Texas Instruments PCIxx12 SDA Standard Compliant SD Host Controller

lsusb:
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 064e:a101 Suyin Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

The camera is a Crystal Eye & I don't see it anywhere in the devices... unless I'm just blind. :)
PcPixel
Level 1
Level 1
 
Posts: 36
Joined: Fri Feb 06, 2009 11:50 am
Location: Rochester, NY.

Re: Acer Extensa 4620z laptop - webcam support?

Postby Husse on Wed Feb 11, 2009 7:29 pm

The magic of google
Bus 003 Device 002: ID 064e:a101 Suyin Corp.
that's the webcam - you see there are hundreds (or thousands ?) of labels but only a handful manufacturers so the only way to go is with the ID
Google this ID and intrepid/mint or linux and i think you may find a solution :)
Image
Don't fix it if it ain't broken, don't break it if you can't fix it
Husse
Level 21
Level 21
 
Posts: 19703
Joined: Sun Feb 11, 2007 7:22 am
Location: Near Borås Sweden

Re: Acer Extensa 4620z laptop - webcam support?

Postby PcPixel on Wed Feb 11, 2009 8:05 pm

You are amazing. :) Thank you so much for the help! I'll see what I find & then do another install tonight. This first one was just to get Vista off of the poor thing and see how much of it worked. I want to redo it with a more "refined" install.

Thanks again!
PcPixel
Level 1
Level 1
 
Posts: 36
Joined: Fri Feb 06, 2009 11:50 am
Location: Rochester, NY.

Re: Acer Extensa 4620z laptop - webcam support?

Postby Husse on Wed Feb 11, 2009 8:20 pm

You are amazing

Oh no :)
If you post 12 and 1/2 thousand posts in two years you learn at least a little
(it's now two years since I joined the Mint forum and community - and now I don't use Windows unless I need to for problem solving - networking issues and the like)
Image
Don't fix it if it ain't broken, don't break it if you can't fix it
Husse
Level 21
Level 21
 
Posts: 19703
Joined: Sun Feb 11, 2007 7:22 am
Location: Near Borås Sweden

Linux Mint is funded by ads and donations.
 

Return to Hardware Support

Who is online

Users browsing this forum: No registered users and 14 guests