Headphone jack problem solved

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Headphone jack problem solved

Postby sb360 on Sun May 10, 2009 5:37 pm

When playing sound it works fine through the speaker but plugging in a headphone has no effect, the sound still comes through the speaker and nothing comes through the headphones.

This is really annoying does anyone know how i might fix it.

I know it is not a hardware fault as I have no problems with this when booted into vista so I can only assume it is a mint/hardware integration problem.

Any ideas.
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Re: Headphone jack problem

Postby Husse on Mon May 11, 2009 7:03 am

You have to tell us more facts.
The minimum is exactly which Mint you have - which version and which edition (main or any of the CEs)
We also need to know a bit about all your hardware.
Run " lspci " in a terminal and post here (to avoid misunderstanding - the first character is a minor L and you copy by marking with the mouse and then right click)
Some wifi and possibly built in sound can be connected to USB even if they are internal - if you suspect you have one of these run " lsusb " in a terminal.
Also tell us if this is using mint4win or not, quite important
This is a standard answer so it may not be fully applicable to your situation
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Re: Headphone jack problem

Postby sb360 on Mon May 11, 2009 5:11 pm

Thanks for the reply

lspci gives me :
Code: Select all
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:02.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3400 Series
01:00.1 Audio device: ATI Technologies Inc RV620 Audio device [Radeon HD 34xx Series]
08:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
0a:00.0 FireWire (IEEE 1394): JMicron Technologies, Inc. IEEE 1394 Host Controller
0a:00.1 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller
0a:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controller
0a:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller
0a:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:02.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3400 Series
01:00.1 Audio device: ATI Technologies Inc RV620 Audio device [Radeon HD 34xx Series]
08:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
0a:00.0 FireWire (IEEE 1394): JMicron Technologies, Inc. IEEE 1394 Host Controller
0a:00.1 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller
0a:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controller
0a:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller
0a:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:02.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3400 Series
01:00.1 Audio device: ATI Technologies Inc RV620 Audio device [Radeon HD 34xx Series]
08:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
0a:00.0 FireWire (IEEE 1394): JMicron Technologies, Inc. IEEE 1394 Host Controller
0a:00.1 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller
0a:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controller
0a:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller
0a:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:02.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3400 Series
01:00.1 Audio device: ATI Technologies Inc RV620 Audio device [Radeon HD 34xx Series]
08:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
0a:00.0 FireWire (IEEE 1394): JMicron Technologies, Inc. IEEE 1394 Host Controller
0a:00.1 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller
0a:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controller
0a:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller
0a:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller
00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
00:02.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (ext gfx port 0)
00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:0a.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 5)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h HyperTransport Configuration (rev 40)
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Link Control
01:00.0 VGA compatible controller: ATI Technologies Inc Mobility Radeon HD 3400 Series
01:00.1 Audio device: ATI Technologies Inc RV620 Audio device [Radeon HD 34xx Series]
08:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
0a:00.0 FireWire (IEEE 1394): JMicron Technologies, Inc. IEEE 1394 Host Controller
0a:00.1 System peripheral: JMicron Technologies, Inc. SD/MMC Host Controller
0a:00.2 SD Host controller: JMicron Technologies, Inc. Standard SD Host Controller
0a:00.3 System peripheral: JMicron Technologies, Inc. MS Host Controller
0a:00.4 System peripheral: JMicron Technologies, Inc. xD Host Controller


and lsusb gives me this :
Code: Select all
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 045e:0730 Microsoft Corp.
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 004: ID 046d:c049 Logitech, Inc. G5 Laser Mouse
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 002: ID 0408:03ba Quanta Computer, Inc.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub


I am using Linux mint 6.2 and using a gnome interface if that makes any difference.
It is installed from a live CD not using mint4win
Im not sure which edition I have other than 6.2 as i stupidly didnt write anything other than mint 6 on the live disk, How would I go about finding this out ?

Thanks again for the help.
sb360
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Re: Headphone jack problem

Postby Husse on Tue May 12, 2009 5:41 am

There is no Mint 6.2 only 6 Edition is main, KDE, XFCE and Fluxbox at the moment
You have
Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)

As you can see the Azalia is Intel HDA so the standard solution for that will probably work
viewtopic.php?f=48&t=17801&p=107982&hilit=ich8+alsa#p107982
Of course you change model to what ever you have or auto
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Don't fix it if it ain't broken, don't break it if you can't fix it
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Re: Headphone jack problem

Postby sb360 on Tue May 12, 2009 12:49 pm

Nope I tried that and it hasn't helped :(

Any other ideas.
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Re: Headphone jack problem

Postby Husse on Fri May 15, 2009 6:22 am

Go through all settings for sound - that's the last straw
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Don't fix it if it ain't broken, don't break it if you can't fix it
Husse
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Re: Headphone jack problem

Postby sb360 on Sat May 16, 2009 2:49 pm

Husse wrote:Go through all settings for sound - that's the last straw


Despite not expecting much I actually found it, Changing my output device from one that just worked off master to one that had a list that included headphone solved the problem.

Sorry for being such a newbie and thanks for all the help.
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