Can't Connect to Fax Modem

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Can't Connect to Fax Modem

Postby MattClem on Wed Jun 17, 2009 12:26 pm

Hi there,

I have clients that still insist on faxed information. efax seems to be working except that it can't seem to find the modem.

lspci in the terminal reveals the following...

00:00.0 Host bridge: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface (rev 02)
00:02.0 VGA compatible controller: Intel Corporation 82865G Integrated Graphics Controller (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
00:1d.3 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c2)
00:1f.0 ISA bridge: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller (rev 02)
00:1f.5 Multimedia audio controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller (rev 02)
01:00.0 FireWire (IEEE 1394): Texas Instruments TSB43AB23 IEEE-1394a-2000 Controller (PHY/Link)
01:01.0 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI (rev 04)
01:08.0 Ethernet controller: Intel Corporation 82562EZ 10/100 Ethernet Controller (rev 02)

From this information, can I figure out the what to enter in efax Settings for "serial device"?
Or do I have another issue to deal with?

THanks,

Matt Clem
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Re: Can't Connect to Fax Modem

Postby Husse on Tue Jun 23, 2009 5:51 am

I think the modem (Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI (rev 04)) is treated as a serial device and will appear as such
Run
Code: Select all
ls /dev/ttyS*

to find out which serial devices the computer has got
There are probably several and it a bit of a guesswork which one is the modem - there are probably four so trial and error should not take that long - if there are five try # 5 first
Image
Don't fix it if it ain't broken, don't break it if you can't fix it
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Re: Can't Connect to Fax Modem

Postby MattClem on Wed Jun 24, 2009 3:32 pm

Thanks Husse,

According to ls /dev/ttyS* I have ttyS0, ttyS1 and ttyS2 as possibilities. Unfortunately these three options don't help the computer find the modem.

When I run lspci -v I get:

01:00.0 Modem: Intel Corporation FA82537EP 56K V.92 Data/Fax Modem PCI (rev 04)
Subsystem: Dell Device 1000
Flags: bus master, stepping, medium devsel, latency 64, IRQ 21
Memory at feafe000 (32-bit, non-prefetchable) [size=4K]
I/O ports at de00 [size=256]
Capabilities: <access denied>
Kernel driver in use: serial

Does <access denied> tell me that something is not authorized?

Thanks again...

Matt
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Re: Can't Connect to Fax Modem

Postby Husse on Wed Jun 24, 2009 5:31 pm

Yes if you run lspci -v(vnn) with sudo you get info instead of access denied
I'm sorry but I know very little about "the old style" modems in Linux (as in Windows) so I'm not of much help here
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