Re: Knakered (or not so Knackered HDD) on Sony VAIO Laptop
Posted: Sun Oct 11, 2009 8:26 pm
The noises don't bode well for much of anything and at some point the HDD will fail, even if it is getting by at the moment. The internals of a modern HDD are remarkably fine and intricate, so even a slight misalignment of the heads will ultimately cause it to fail, at which point the failure might be quite spectacular. An HDD on an old desktop of mine began whirring and clacking, lasted maybe even a couple of months before its inevitable total and complete failure; fortunately the noises were understood as a warning and although on a students wage purchasing a new HDD was an expense I put off for as long as possible, I had begun saving money towards it and making daily backups of important data to CD when the noises began, making the eventual replacement a mere chore rather than a crisis.
If the machine's still under warranty then Sony should be forced to replace or repair it, and do it properly this time or use a better courier; surely it would be within an owner's rights to also complain about the machine being returned still faulty, as the diagnostic message seems to indicate it was.
[edit:] Actually, DrHu below is right, if this is user damage then the repairs aren't generally going to be covered by a manufacturer's warranty - that said, if they already agreed to fix it and they haven't done so, then sending it back to them might be the way to go. Don't tell them about this thread
If the machine's still under warranty then Sony should be forced to replace or repair it, and do it properly this time or use a better courier; surely it would be within an owner's rights to also complain about the machine being returned still faulty, as the diagnostic message seems to indicate it was.
[edit:] Actually, DrHu below is right, if this is user damage then the repairs aren't generally going to be covered by a manufacturer's warranty - that said, if they already agreed to fix it and they haven't done so, then sending it back to them might be the way to go. Don't tell them about this thread