DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7 [SOLVED

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DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7 [SOLVED

Postby Helify on Fri Oct 30, 2009 12:27 am

So, I recently started using Linux Mint out of VirtualBox. It now has a dedicated partition (well, technically 3: one for the OS, one for /home and one for the swap) and am dual-booting it alongside Windows Vista (very soon to be 7 if that means anything to this problem, though I doubt it does). Well, I just put in my first CD/DVD other than when I installed Linux Mint 7 and I have found that it does not recognize the drive.
Here is what I have found so far for diagnostics:

/etc/fstab:
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# /etc/fstab: static file system information.
#
# Use 'vol_id --uuid' to print the universally unique identifier for a
# device; this may be used with UUID= as a more robust way to name devices
# that works even if disks are added and removed. See fstab(5).
#
# <file system> <mount point>   <type>  <options>       <dump>  <pass>
proc            /proc           proc    defaults        0       0
# / was on /dev/sda5 during installation
UUID=d6e628d5-2caf-4a92-b617-9551897b073b /               ext4    relatime,errors=remount-ro 0       1
# /home was on /dev/sda6 during installation
UUID=6f455ffb-3684-42dc-8003-623424c77846 /home           ext4    relatime        0       2
# swap was on /dev/sda7 during installation
UUID=b6f10f4b-19b8-4c1c-9658-6711b57916ed none            swap    pri=1              0       0
/dev/scd0       /media/cdrom0   udf,iso9660 user,noauto,exec,utf8 0       0


I do have a /cdrom/ folder, a /media/cdrom/ folder and a /media/cdrom0/ folder. This would lead me to believe that on installation, Linux Mint set up my CD/DVD drive. Yet, I found that when I perform lshw, I cannot find my drive anywhere in the list.
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ian-laptop               
    description: Notebook
    product: VGNFW490J
    vendor: Sony Corporation
    version: A222EL3D
    serial: 9688823-3107836
    width: 64 bits
    capabilities: smbios-2.4 dmi-2.4 vsyscall64 vsyscall32
    configuration: boot=normal chassis=notebook uuid=4A2D7AC0-577A-11DE-88EA-001DBAF123FB
  *-core
       description: Motherboard
       product: VAIO
       vendor: Sony Corporation
       physical id: 0
       version: N/A
       serial: N/A
       slot: @
     *-firmware
          description: BIOS
          vendor: American Megatrends Inc.
          physical id: 0
          version: R3100Y0 (04/22/2009)
          size: 64KiB
          capacity: 1984KiB
          capabilities: pci pnp upgrade shadowing escd cdboot bootselect edd int9keyboard int10video acpi usb agp smartbattery biosbootspecification netboot
     *-cpu
          description: CPU
          product: Intel(R) Core(TM)2 Duo CPU     T6500  @ 2.10GHz
          vendor: Intel Corp.
          physical id: 4
          bus info: cpu@0
          version: Intel(R) Core(TM)2 Duo CPU     T6500  @ 2.10GHz
          serial: N/A
          slot: N/A
          size: 1200MHz
          capacity: 2100MHz
          width: 64 bits
          clock: 200MHz
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx x86-64 constant_tsc arch_perfmon pebs bts rep_good pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm cpufreq
        *-cache:0
             description: L1 cache
             physical id: 5
             slot: L1 Cache
             size: 128KiB
             capacity: 128KiB
             capabilities: internal write-back
        *-cache:1
             description: L2 cache
             physical id: 6
             slot: L2 Cache
             size: 2MiB
             capacity: 2MiB
             capabilities: internal write-back unified
        *-cache:2 DISABLED
             description: L3 cache
             physical id: 7
             slot: L3 Cache
     *-memory
          description: System Memory
          physical id: 9
          slot: System board or motherboard
          size: 4GiB
        *-bank:0
             description: SODIMM
             physical id: 0
             slot: SODIMM1
             size: 2GiB
             width: 64 bits
        *-bank:1
             description: SODIMM
             physical id: 1
             slot: SODIMM2
             size: 2GiB
             width: 64 bits
     *-pci
          description: Host bridge
          product: Mobile 4 Series Chipset Memory Controller Hub
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 07
          width: 32 bits
          clock: 33MHz
        *-pci:0
             description: PCI bridge
             product: Mobile 4 Series Chipset PCI Express Graphics Port
             vendor: Intel Corporation
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 07
             width: 32 bits
             clock: 33MHz
             capabilities: pci pm msi pciexpress bus_master cap_list
             configuration: driver=pcieport-driver
           *-display
                description: VGA compatible controller
                product: M96 [Mobility Radeon HD 4650]
                vendor: ATI Technologies Inc
                physical id: 0
                bus info: pci@0000:01:00.0
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress msi bus_master cap_list
                configuration: driver=fglrx_pci latency=0 module=fglrx
           *-multimedia
                description: Audio device
                product: R700 Audio Device [Radeon HD 4000 Series]
                vendor: ATI Technologies Inc
                physical id: 0.1
                bus info: pci@0000:01:00.1
                version: 00
                width: 32 bits
                clock: 33MHz
                capabilities: pm pciexpress msi bus_master cap_list
                configuration: driver=HDA Intel latency=0 module=snd_hda_intel
        *-usb:0
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #4
             vendor: Intel Corporation
             physical id: 1a
             bus info: pci@0000:00:1a.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:1
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #5
             vendor: Intel Corporation
             physical id: 1a.1
             bus info: pci@0000:00:1a.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:2
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #6
             vendor: Intel Corporation
             physical id: 1a.2
             bus info: pci@0000:00:1a.2
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:3
             description: USB Controller
             product: 82801I (ICH9 Family) USB2 EHCI Controller #2
             vendor: Intel Corporation
             physical id: 1a.7
             bus info: pci@0000:00:1a.7
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug bus_master cap_list
             configuration: driver=ehci_hcd latency=0 module=ehci_hcd
        *-multimedia
             description: Audio device
             product: 82801I (ICH9 Family) HD Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: 03
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=HDA Intel latency=0 module=snd_hda_intel
        *-pci:1
             description: PCI bridge
             product: 82801I (ICH9 Family) PCI Express Port 1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm bus_master cap_list
             configuration: driver=pcieport-driver
        *-pci:2
             description: PCI bridge
             product: 82801I (ICH9 Family) PCI Express Port 2
             vendor: Intel Corporation
             physical id: 1c.1
             bus info: pci@0000:00:1c.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm bus_master cap_list
             configuration: driver=pcieport-driver
        *-pci:3
             description: PCI bridge
             product: 82801I (ICH9 Family) PCI Express Port 4
             vendor: Intel Corporation
             physical id: 1c.3
             bus info: pci@0000:00:1c.3
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm bus_master cap_list
             configuration: driver=pcieport-driver
           *-network
                description: Wireless interface
                product: Wireless WiFi Link 5100
                vendor: Intel Corporation
                physical id: 0
                bus info: pci@0000:06:00.0
                logical name: wmaster0
                version: 00
                serial: 00:22:fb:7e:13:1e
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list logical ethernet physical wireless
                configuration: broadcast=yes driver=iwlagn ip=146.86.230.73 latency=0 module=iwlagn multicast=yes wireless=IEEE 802.11abgn
        *-pci:4
             description: PCI bridge
             product: 82801I (ICH9 Family) PCI Express Port 5
             vendor: Intel Corporation
             physical id: 1c.4
             bus info: pci@0000:00:1c.4
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm bus_master cap_list
             configuration: driver=pcieport-driver
           *-network
                description: Ethernet interface
                product: 88E8055 PCI-E Gigabit Ethernet Controller
                vendor: Marvell Technology Group Ltd.
                physical id: 0
                bus info: pci@0000:08:00.0
                logical name: eth0
                version: 14
                serial: 00:1d:ba:f1:23:fb
                capacity: 1GB/s
                width: 64 bits
                clock: 33MHz
                capabilities: pm vpd msi pciexpress bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
                configuration: autonegotiation=on broadcast=yes driver=sky2 driverversion=1.22 firmware=N/A latency=0 link=no module=sky2 multicast=yes port=twisted pair
        *-usb:4
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d
             bus info: pci@0000:00:1d.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:5
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #2
             vendor: Intel Corporation
             physical id: 1d.1
             bus info: pci@0000:00:1d.1
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:6
             description: USB Controller
             product: 82801I (ICH9 Family) USB UHCI Controller #3
             vendor: Intel Corporation
             physical id: 1d.2
             bus info: pci@0000:00:1d.2
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=uhci_hcd latency=0 module=uhci_hcd
        *-usb:7
             description: USB Controller
             product: 82801I (ICH9 Family) USB2 EHCI Controller #1
             vendor: Intel Corporation
             physical id: 1d.7
             bus info: pci@0000:00:1d.7
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: pm debug bus_master cap_list
             configuration: driver=ehci_hcd latency=0 module=ehci_hcd
        *-pci:5
             description: PCI bridge
             product: 82801 Mobile PCI Bridge
             vendor: Intel Corporation
             physical id: 1e
             bus info: pci@0000:00:1e.0
             version: 93
             width: 32 bits
             clock: 33MHz
             capabilities: pci bus_master cap_list
           *-firewire
                description: FireWire (IEEE 1394)
                product: R5C832 IEEE 1394 Controller
                vendor: Ricoh Co Ltd
                physical id: 3
                bus info: pci@0000:0a:03.0
                version: 05
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=ohci1394 latency=32 maxlatency=4 mingnt=2 module=ohci1394
           *-system:0
                description: SD Host controller
                product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 3.1
                bus info: pci@0000:0a:03.1
                version: 22
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: driver=sdhci-pci latency=32 module=sdhci_pci
           *-system:1 UNCLAIMED
                description: System peripheral
                product: R5C592 Memory Stick Bus Host Adapter
                vendor: Ricoh Co Ltd
                physical id: 3.2
                bus info: pci@0000:0a:03.2
                version: 12
                width: 32 bits
                clock: 33MHz
                capabilities: pm bus_master cap_list
                configuration: latency=32
        *-isa
             description: ISA bridge
             product: ICH9M LPC Interface Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 03
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master cap_list
             configuration: latency=0
        *-storage
             description: SATA controller
             product: ICH9M/M-E SATA AHCI Controller
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             logical name: scsi0
             version: 03
             width: 32 bits
             clock: 66MHz
             capabilities: storage msi pm bus_master cap_list emulated
             configuration: driver=ahci latency=0 module=ahci
           *-disk
                description: ATA Disk
                product: Hitachi HTS54323
                vendor: Hitachi
                physical id: 0.0.0
                bus info: scsi@0:0.0.0
                logical name: /dev/sda
                version: FB4O
                serial: 090529FBD406LEETPH7C
                size: 298GiB (320GB)
                capabilities: partitioned partitioned:dos
                configuration: ansiversion=5 signature=dd197506
              *-volume:0
                   description: Windows NTFS volume
                   physical id: 1
                   bus info: scsi@0:0.0.0,1
                   logical name: /dev/sda1
                   version: 3.1
                   serial: c25f-6e71
                   size: 10GiB
                   capacity: 10GiB
                   capabilities: primary ntfs initialized
                   configuration: clustersize=4096 created=2009-07-08 11:41:48 filesystem=ntfs label=Recovery state=clean
              *-volume:1
                   description: Windows NTFS volume
                   physical id: 2
                   bus info: scsi@0:0.0.0,2
                   logical name: /dev/sda2
                   version: 3.1
                   serial: 60867699-76b9-d545-b589-53f1b0364559
                   size: 197GiB
                   capacity: 197GiB
                   capabilities: primary bootable ntfs initialized
                   configuration: clustersize=4096 created=2009-07-08 13:00:35 filesystem=ntfs label=Vista modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true
              *-volume:2
                   description: Extended partition
                   physical id: 3
                   bus info: scsi@0:0.0.0,3
                   logical name: /dev/sda3
                   size: 90GiB
                   capacity: 90GiB
                   capabilities: primary extended partitioned partitioned:extended
                 *-logicalvolume:0
                      description: Linux filesystem partition
                      physical id: 5
                      logical name: /dev/sda5
                      logical name: /
                      capacity: 14GiB
                      configuration: mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,barrier=1,data=ordered state=mounted
                 *-logicalvolume:1
                      description: Linux filesystem partition
                      physical id: 6
                      logical name: /dev/sda6
                      logical name: /home
                      capacity: 66GiB
                      configuration: mount.fstype=ext4 mount.options=rw,relatime,barrier=1,data=ordered state=mounted
                 *-logicalvolume:2
                      description: Linux swap / Solaris partition
                      physical id: 7
                      logical name: /dev/sda7
                      capacity: 9766MiB
                      capabilities: nofs
        *-serial UNCLAIMED
             description: SMBus
             product: 82801I (ICH9 Family) SMBus Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 03
             width: 64 bits
             clock: 33MHz
             configuration: latency=0
  *-network DISABLED
       description: Ethernet interface
       physical id: 1
       logical name: pan0
       serial: 9e:b0:cd:27:3d:4b
       capabilities: ethernet physical
       configuration: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A link=yes multicast=yes

Conveniently, that gives all of you pretty much any information you may need about my computer.
I also went into Vista and found that my CD/DVD drive is called, "Pioneer DVD-RW DVRTD08."

Edit:
I also found (after searching the net) that some people have this issue except that the drive also stops appearing in Windows. I did not have this problem (obviously), but their solution is to disable the drive in BIOS. I don't think this will work since it does appear in Windows, so that would then make it invisible to Windows.

Edit 2:
If I do:
Code: Select all
$ dmesg | grep PIONEER

I get:
Code: Select all
[    2.147792] ata2.00: ATAPI: PIONEER DVD-RW  DVRTD08, 1.10, max UDMA/33

I don't know what to do with that information, except know that Linux can find my DVD drive.
Last edited by Helify on Fri Oct 30, 2009 1:25 pm, edited 2 times in total.
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Re: DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7

Postby richyrich on Fri Oct 30, 2009 12:31 am

using Linux Mint out of VirtualBox and am dual-booting it alongside Windows Vista


Can you please clarify this ? ? ?

Maybe I should clarify . :oops: . Are you running Mint in a virtualbox? or Vista in a virtualbox in Mint ?
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Re: DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7

Postby richyrich on Fri Oct 30, 2009 12:41 am

Wow . . you left the forum fairly quick . . . you just trolling ? . . .
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Re: DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7

Postby Helify on Fri Oct 30, 2009 12:45 am

Sorry, I was browsing other forums looking for similiar problems.
I mean I'm no longer running it in VirtualBox but actually on a dedicated partition. I will clarify this in my first post.

Also, I found that if I do this:
$ dmesg | grep PIONEER

I get:
[ 2.147792] ata2.00: ATAPI: PIONEER DVD-RW DVRTD08, 1.10, max UDMA/33

I found that on another forum, though I don't actually know what that code does. I just know Linux Mint can actually find my DVD drive.
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Re: DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7

Postby richyrich on Fri Oct 30, 2009 12:54 am

Have you tried different CD's and DVD's in the drive ?
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Re: DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7

Postby Helify on Fri Oct 30, 2009 1:03 am

I tried the Linux Mint installation CD, a written DVD-DL, a blank DVD-DL, a commercial DVD and a commercial CD-ROM. All of these work on Windows Vista, just to point out that it's not a problem with the driver not reading/working.
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Re: DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7

Postby DrHu on Fri Oct 30, 2009 5:23 am

Helify wrote:I tried the Linux Mint installation CD, a written DVD-DL, a blank DVD-DL, a commercial DVD and a commercial CD-ROM. All of these work on Windows Vista, just to point out that it's not a problem with the driver not reading/working.

it's not a problem with the driver not reading/working.
Sure it is
If a device worked in Linux but not in windows on the same computer, you would suspect the OS as the problem, not the hardware
--the fact that the hardware works is not the issue; it doesn't work for the OS
And by driver, I am guessing you mean the OS driver for the device, if so you are not comparing apples:apples, each OS has its own drivers

More context apart from stream of data may have helped..
From your lshw listing (Sony notebook ?)
Code: Select all
  *-core
       description: Motherboard
       product: VAIO
       vendor: Sony Corporation


Possible bug..
https://bugs.launchpad.net/ubuntu/+sour ... bug/305724
https://bugs.launchpad.net/ubuntu/+bug/381879
--try booting Mint with a non-booting media in the drive, eg a movie
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Re: DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7

Postby dequire on Fri Oct 30, 2009 6:30 am

I have found some older DVD RW drives just do not work in Mint. For example, I was rebuilding a PC not long ago for my cousin who had an OLD creative DVD RW drive. It would not work no matter what. It would work as a CD Rom, but not as a DVD RW. I gave up trying. For $20 I got him one that read and wrote 10x faster anyways. I later found that this model was from 2000-2001.

PS - It wouldn't work in Windows either, unless you could find the driver, which I never could.
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Re: DVD-RW (CD-ROM) Drive Not Recognized by Linux Mint 7

Postby Helify on Fri Oct 30, 2009 1:25 pm

DrHu wrote:--try booting Mint with a non-booting media in the drive, eg a movie
Well, that worked...and got rid of my "xfermode" errors at startup, increasing my startup time by about 45 seconds.
Well, thanks. Maybe I'll just leave a blank CD in the drive every time I turn off the computer or something.
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