If your scanner doesn't work

[businessmik]

OldgitTom, interesting that you can get your 10 years old Canon scanner to work...

I've tried what you did with my brand new (2012) Canon all-in-one printer/scanner i-Sensys MF4430 and it is impossible.

(Linux 13, Mate, 32-bit, Asus Laptop + sane, libs and simplescan).

There is an official PRINTER DRIVER on Canon website, but no SCANNER DRIVER.

I've sent a mail to Canon support, asking whether there might be a scanner driver somewhere, or a driver for another model but similar to mine.

Answer: "no, sorry".

So my all-in-one machine can only print under Linux. When I bought it 6 months ago, I was still under Windows and did not plan to move to Linux. But after an ultimate crash and many hours wasted, I've moved all my business to Linux, and now I would like to be able to do everything on Linux.

Sadly... it seems that I'll have to make a dual boot and reinstall Vista... JUST for scanning!

Well in fact, from a business perspective (and from a profit perspective), it would probably be cheaper to buy a basic scanner compatible with Linux and forget about my Canon printer scanning feature. If I take into account the number of hours required to install Windows, updates, etc... It will cost much more $$$ (or euros) than a new scanner.

But it is very annoying not to be able to use my beautiful machine. Moreover, I've spent a long time to choose it among other models because I especially wanted an all-in-one to gain space in my office...

Canon, never again.

[fbockstael]

Hello to all users,

I have a Canon MX515 (MX510 series).
After installing drivers from Canon website I can scan with GIMP but scanner is not recognized in sane/xsane.
When I unistall libsane I get a correct output with:

$ scanimage -L
device `pixma:MX510_192.168.1.16' is a CANON Canon PIXMA MX510 Series multi-function peripheral

When I install libsane I get an error:

$ scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

Does someone now what is wrong, or what I do wrong?

Thanks in advance.

[georgeg]

Have you guys tried Vuescan? Yes, its commercial software but it works on a lot of different scanners in linux as well as windows. I've used it with my old HP 5370 and Mint 8 (yes, I'm not up to date!). Here is a list of compatible scanners: http://www.hamrick.com/vuescan/vuescan.htm#supported

I'm not connected with Vuescan other than being a satisfied customer but their software has worked well for me.

[fernandoOliveira]

My All in One SX525WD, the scanner doesnt work, only the printer.
Sane, or the xsane doesnt find the scanner.
My all in one is atached to pc by usb.
Is there any way to resolve this issue?

[fotonix]

I am also having problems. Canon 9000F, Mint 13 64bit Cinnamon. I see the device in the output of 'lsusb' (list USB), but simple scan and xsane both say no device found. I checked the version of sane and it is 1.0.14-9 which is (i) circa 2009, and (ii) marked as 'unstable'.

Sane 1.0.21 apparently brought in 'complete' support for the 9000F and a slew of other Canon scanners, back in 2010, This is 2013 and I am wondering why it is not is the available repositories - Ubuntu are sleeping? I managed to download a sane 1.0.23 stable, did the make thing, but still no joy. How would I go about ensuring that xsane is using the new version and not the old one?

I want to have this scanner going, otherwise its the dreaded dual-boot for Win7.

[acidblue]

I have a HP Officejet pro 8600 all in one.
I can print but the scanner is not recognized in simple scan.
This worked fine in Linux Mint 13, but after clean install of Linux mInit 14 64 bit I cannot get the scanner recognized.

This is connected via wireless not usb or printer port.
I have tried sane-find-scanner, but it does not find the scanner.
Any suggetsions??

[polymath257]

I have a HP Officejet 4500 connected to the network via a router running dd-wrt.

Under 32 bit PAE Mint 14, I was unable to get the scanner to work or to print pdf files (attempting the latter produced a stream of blank pages). Even the hp-check utility froze when attempting to detect scanners: it sat for several minutes with no results. Running simple-scan or xsane both produced freezes at the scanner detection phase. The hp-setup utility allowed the printer to work fine with text files, so it was not a connectivity issue per se.

I ended up downgrading to Mint 13 and now everything works with no hassles.

[cato40]

To whom it may concern.
I have tried to configure my Brother DCP-115C's Scanner in Mint 14 Mate. I was able to use it in Mint 7 and 13,but M14 appears to not
want to play ball. Where the previous posts said Dev45 or 50 ,my setup appears to be 70 ;which I trioed ,but it cannot find the path.
thanking you ,
cato40

[cato40]

For the past couple of hours ,I have been trying to edit the libsane file in Pluma ,but it does not let me edit the relevant lines even using my password.
how can I circumvent this glitch to be able (hopefully) to scan with my Brother MFC.
Thanking you ,
cato40

[OldgitTom]

Businessmik,
Sorry, just caught up with your post, 6 months late. That is truly atrocious - no Linux driver for 2012 Canon kit?! I was nearly caught too - a snazzy bells 'n whistles keyboard which only worked for M/soft. Luckily, shop swapped it. I recently updated to Linux Mint 14 Nadia. Now my old Canonscan doesn't work, again. I've yet to try the sane/libsane treatment, but will let you know, if it's of any interest to a/one. Cetainly, booting in & out of two OSs to scan & print is a tedious bummer.

[OldgitTom]

Businessmik et al,
after d/loading 'sane' from Software Manager, my old Canonascan Lide20/30 works again with updated Linux 14 Nadia. Maybe it has to do with my old box being 32-bit? Since there is no longer much money in desktop hardware, software developers prolly concentrate wholly on new 64-bit products & forget about backward-compatibility - like for new Linux distros.

I've also tried the drivers from the Canon site. Even the 'newer' M/soft ones never worked for me.