Re: If your scanner doesn't work
Posted: Sun Feb 03, 2013 3:34 pm
I have a HP Officejet 4500 connected to the network via a router running dd-wrt.
Under 32 bit PAE Mint 14, I was unable to get the scanner to work or to print pdf files (attempting the latter produced a stream of blank pages). Even the hp-check utility froze when attempting to detect scanners: it sat for several minutes with no results. Running simple-scan or xsane both produced freezes at the scanner detection phase. The hp-setup utility allowed the printer to work fine with text files, so it was not a connectivity issue per se.
I ended up downgrading to Mint 13 and now everything works with no hassles.
Under 32 bit PAE Mint 14, I was unable to get the scanner to work or to print pdf files (attempting the latter produced a stream of blank pages). Even the hp-check utility froze when attempting to detect scanners: it sat for several minutes with no results. Running simple-scan or xsane both produced freezes at the scanner detection phase. The hp-setup utility allowed the printer to work fine with text files, so it was not a connectivity issue per se.
I ended up downgrading to Mint 13 and now everything works with no hassles.