[solved] USB headset/handset not detected

LanceHaverkamp · Post by **LanceHaverkamp** » Thu Jan 20, 2011 11:19 am

On Mint 10 (ubuntu), my USB headset/handset is not detected. This device has worked on every O/S, including every Linux distro I've ever seen in the several years I've had it--until Mint 10.
I see others have reported this trouble too, but does anyone have a solution? ...besides ditching Mint 10 (which I see at least one other user finally did).

Thanks,
Lance

seeley · Post by **seeley** » Thu Jan 20, 2011 11:27 am

Hi!
Unplug the set, run

Code: Select all

dmesg

compare the last rows of the output with the output when it's plugged in. If it is recognized, you should see a difference.
seeley

LanceHaverkamp · Post by **LanceHaverkamp** » Thu Feb 03, 2011 11:46 pm

[45718.992024] usb 3-1: new full speed USB device using uhci_hcd and address 3
[45719.155461] input: C-Media USB Headphone Set as /devices/pci0000:00/0000:00:1d.1/usb3/3-1/3-1:1.3/input/input4
[45719.155742] generic-usb 0003:0D8C:000C.0002: input,hidraw1: USB HID v1.00 Device [C-Media USB Headphone Set ] on usb-0000:00:1d.1-1/input3
[45719.377004] usbcore: registered new interface driver snd-usb-audio

OK, apparently Linux knows it's there, but it's not usable. I've used this handset for years with Skype on Debian based distro's, so I don't know what the problem is. Traditionally, when plugged-in, I can select the "C-Media USB Headphone" from a drop-down of audio devices in the Skype configuration, but with Mint 10, C-Media USB Headphone is not available to select.

It doesn't seem to be a skype issue either, as the gnome sound preferences does not offer the USB device, nor does the sound recorder.
To make certain the handset wasn't broken I borrowed a win-box, installed skype, & it worked perfectly.

Any Suggestions?

CyberJay · Post by **CyberJay** » Fri Feb 04, 2011 3:54 am

LanceHaverkamp wrote:OK, apparently Linux knows it's there, but it's not usable.

When you upgraded to Mint 10 was it also an upgrade from 32-bit to 64-bit? If so, that may explain the problem. I upgraded to 64-bit and as a result, lost ability to run USB dialup modem, and HDMI connection for extended display.

LanceHaverkamp · Post by **LanceHaverkamp** » Thu Feb 10, 2011 1:10 pm

CyberJay wrote:
LanceHaverkamp wrote:OK, apparently Linux knows it's there, but it's not usable.
When you upgraded to Mint 10 was it also an upgrade from 32-bit to 64-bit? If so, that may explain the problem. I upgraded to 64-bit and as a result, lost ability to run USB dialup modem, and HDMI connection for extended display.

Clean 32-bit install.

seeley · Post by **seeley** » Fri Feb 11, 2011 5:09 am

Hi!
Maybe you will find a hint in my help/ Sound - aside from suggestions I have added solved threads.
seeley

LanceHaverkamp · Post by **LanceHaverkamp** » Fri Feb 11, 2011 7:24 am

seeley wrote:Hi!
Maybe you will find a hint in my help/ Sound - aside from suggestions I have added solved threads.
seeley

I'm guessing that you intended to include a link, 'cause I have no idea what/where you're talking about.

seeley · Post by **seeley** » Fri Feb 11, 2011 7:31 am

Hi!
My signature includes several links, one of them is "Quickly get help".
seeley

LanceHaverkamp · Post by **LanceHaverkamp** » Fri Feb 11, 2011 10:58 am

Sadly it's another case of "WTFM." Here are some instructions for kubuntu, but there's sufficient info for a gnome user to fix the problem:
http://kubuntuforums.net/forums/index.p ... =3115312.0

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