Brother DCP7030 scanner will not work

Questions about hardware, drivers and peripherals
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
kingsthane
Level 1
Level 1
Posts: 35
Joined: Wed Jan 18, 2012 1:38 pm

Brother DCP7030 scanner will not work

Post by kingsthane »

New Mint instl'n and cannot get scanner to work on a Brother DCP7030. It worked fine on my old ubuntu 10.10 instl'n. What I've tried so far:
Brand new Mint 12 amd64 instl'n ==> Linux Mint 12 (Lisa) 3.0.0-12-generic gnome 3.2.1
All available updates installed as of today
Followed procedure from the Brother website, http://welcome.solutions.brother.com/bs ... scn1a.html which I used in ubuntu before to the letter :–
install sane-utils
download the brscan3 file =>

Code: Select all

brscan3-0.2.11-4.amd64.deb
turn on printer/scanner then insert usb cable
install the driver with

Code: Select all

sudo dpkg -i –force-all brscan3-0.2.11-4.amd64.deb
check if driver is installed =>

Code: Select all

dpkg -l | grep Brother
its there
modified the "

Code: Select all

/lib/udev/rules.d/40-libsane.rules
" file, adding

Code: Select all

# Brother scanners 
ATTRS{idVendor}=="04f9", ENV{libsane_matched}="yes"
to the end of the device list before the line

Code: Select all

# The following rule will disable ...
restarted the system

Used same Simple Scan program from the menus, that I'd used with ubuntu. Will not recognize scanner in Mint.
Installed the gnome users/groups program to get access to the groups settings.
Added my user name to the saned and scanners groups.
Restarted and tried Simple scan again – no luck.
Installed Skanlite and tried that program – no luck.
After searching around I check /etc/sane.d/dll.conf file for the Brother entry, which is apparently supposed to appear at the bottom of the file. There is a

Code: Select all

brother3
addition at the bottom of the listings.

Don't know, where to go from here. Thanks
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
kingsthane
Level 1
Level 1
Posts: 35
Joined: Wed Jan 18, 2012 1:38 pm

Re: Got it!

Post by kingsthane »

Got it! Re-read the Brother site pages with a fine toothed comb and found this page

http://welcome.solutions.brother.com/bs ... tml#f00101

Below the line "FAQ (SCANNER)" the second line gave me the solution. I just needed to copy all of the files from /usr/lib64/ into /usr/lib/ then restart computer and now the scanner works. Thank you Brother website!
Locked

Return to “Hardware Support”