HP 1102W was working, now not. CUPS server error

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HP 1102W was working, now not. CUPS server error

Postby pgmer6809 on Tue Feb 05, 2013 7:17 pm

My printer no longer works. Mint 13 can see it OK. I can get to the properties screens, and see it enabled with a check mark etc.
But when I try to print a test page I get eventually a CUPS SERVER error.
here is the diagnostic output of the troubleshooter. The troubleshooter says it cant help and to report as a bug, which I did no GITHUB>
But there must be an easy fix; it used to work, even under MINT.
-----------------------------------------------------------------------------------------------

I tried to include all the output, but this board keeps saying too FEW characters. :(
So here is the last bit of the diag output.

]Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest Hewlett-Packard-HP-LaserJet-Professional-P1102w (default)>,
'cups_instance': None,
'cups_queue': 'Hewlett-Packard-HP-LaserJet-Professional-P1102w',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
+++++++++++++++++++++++++++
<snip> several lines removed......
+++++++++++++++++++
'D [05/Feb/2013:15:01:57 -0800] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [05/Feb/2013:15:01:57 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients, printing jobs, and dirty files"',
'D [05/Feb/2013:15:01:57 -0800] cupsdAcceptClient: 29 from localhost (Domain)',
'D [05/Feb/2013:15:01:57 -0800] cupsdReadClient: 29 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:57 -0800] cupsdSetBusyState: newbusy="Active clients, printing jobs, and dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:57 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:57 -0800] cupsdReadClient: 29 1.1 Get-Job-Attributes 1',
'D [05/Feb/2013:15:01:57 -0800] Get-Job-Attributes ipp://localhost/jobs/41',
'D [05/Feb/2013:15:01:57 -0800] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/41) from localhost',
'D [05/Feb/2013:15:01:57 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients, printing jobs, and dirty files"',
'D [05/Feb/2013:15:01:57 -0800] cupsdReadClient: 29 WAITING Closing on EOF',
'D [05/Feb/2013:15:01:57 -0800] cupsdCloseClient: 29',
'D [05/Feb/2013:15:01:57 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 30 WAITING Closing on EOF',
'D [05/Feb/2013:15:01:58 -0800] cupsdCloseClient: 30',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients, printing jobs, and dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 1.1 CUPS-Get-Printers 1',
'D [05/Feb/2013:15:01:58 -0800] CUPS-Get-Printers',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients, printing jobs, and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients, printing jobs, and dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 1.1 CUPS-Get-Classes 1',
'D [05/Feb/2013:15:01:58 -0800] CUPS-Get-Classes',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for CUPS-Get-Classes (no URI) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients, printing jobs, and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients, printing jobs, and dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 1.1 Get-Printer-Attributes 1',
'D [05/Feb/2013:15:01:58 -0800] Get-Printer-Attributes ipp://localhost/printers/HpWirelessLaserJet',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for Get-Printer-Attributes (ipp://localhost/printers/HpWirelessLaserJet) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients, printing jobs, and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients, printing jobs, and dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 1.1 CUPS-Get-Default 1',
'D [05/Feb/2013:15:01:58 -0800] CUPS-Get-Default',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for CUPS-Get-Default (no URI) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients, printing jobs, and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] [Job 41]',
'D [05/Feb/2013:15:01:58 -0800] [Job 41] Closing renderer',
'D [05/Feb/2013:15:01:58 -0800] [Job 41] PAGE: 1 1',
'D [05/Feb/2013:15:01:58 -0800] cupsdMarkDirty(-----S)',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] [Job 41] STATE: +connecting-to-device',
'D [05/Feb/2013:15:01:58 -0800] cupsdMarkDirty(-----S)',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Printing jobs and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAcceptClient: 29 from localhost (Domain)',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 29 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdAcceptClient: 30 from localhost (Domain)',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 30 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 29 1.1 Get-Notifications 1',
'D [05/Feb/2013:15:01:58 -0800] Get-Notifications /',
'D [05/Feb/2013:15:01:58 -0800] cupsdIsAuthorized: requesting-user-name="greg"',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 30 1.1 Get-Notifications 1',
'D [05/Feb/2013:15:01:58 -0800] Get-Notifications /',
'D [05/Feb/2013:15:01:58 -0800] cupsdIsAuthorized: requesting-user-name="greg"',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAcceptClient: 31 from localhost (Domain)',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 31 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 31 1.1 Get-Job-Attributes 1',
'D [05/Feb/2013:15:01:58 -0800] Get-Job-Attributes ipp://localhost/jobs/41',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for Get-Job-Attributes (ipp://localhost/jobs/41) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 30 WAITING Closing on EOF',
'D [05/Feb/2013:15:01:58 -0800] cupsdCloseClient: 30',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 31 WAITING Closing on EOF',
'D [05/Feb/2013:15:01:58 -0800] cupsdCloseClient: 31',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 16 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: Authorized as greg using PeerCred',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 16 1.1 Get-Notifications 1',
'D [05/Feb/2013:15:01:58 -0800] Get-Notifications /',
'D [05/Feb/2013:15:01:58 -0800] cupsdIsAuthorized: username="greg"',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for Get-Notifications (/) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 29 WAITING Closing on EOF',
'D [05/Feb/2013:15:01:58 -0800] cupsdCloseClient: 29',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 1.1 CUPS-Get-Printers 1',
'D [05/Feb/2013:15:01:58 -0800] CUPS-Get-Printers',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for CUPS-Get-Printers (no URI) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 1.1 CUPS-Get-Classes 1',
'D [05/Feb/2013:15:01:58 -0800] CUPS-Get-Classes',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for CUPS-Get-Classes (no URI) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 1.1 Get-Printer-Attributes 1',
'D [05/Feb/2013:15:01:58 -0800] Get-Printer-Attributes ipp://localhost/printers/HpWirelessLaserJet',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for Get-Printer-Attributes (ipp://localhost/printers/HpWirelessLaserJet) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 POST / HTTP/1.1',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:01:58 -0800] cupsdAuthorize: No authentication data provided.',
'D [05/Feb/2013:15:01:58 -0800] cupsdReadClient: 23 1.1 CUPS-Get-Default 1',
'D [05/Feb/2013:15:01:58 -0800] CUPS-Get-Default',
'D [05/Feb/2013:15:01:58 -0800] Returning IPP successful-ok for CUPS-Get-Default (no URI) from localhost',
'D [05/Feb/2013:15:01:58 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:02:02 -0800] cupsdReadClient: 16 POST / HTTP/1.1',
'D [05/Feb/2013:15:02:02 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:02:02 -0800] cupsdAuthorize: Authorized as greg using PeerCred',
'D [05/Feb/2013:15:02:02 -0800] cupsdReadClient: 16 1.1 Cancel-Subscription 1',
'D [05/Feb/2013:15:02:02 -0800] Cancel-Subscription /',
'D [05/Feb/2013:15:02:02 -0800] cupsdIsAuthorized: username="greg"',
'D [05/Feb/2013:15:02:02 -0800] cupsdMarkDirty(-----S)',
'D [05/Feb/2013:15:02:02 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:02:02 -0800] Returning IPP successful-ok for Cancel-Subscription (/) from localhost',
'D [05/Feb/2013:15:02:02 -0800] cupsdSetBusyState: newbusy="Dirty files", busy="Active clients and dirty files"',
'D [05/Feb/2013:15:02:02 -0800] cupsdAcceptClient: 29 from localhost (Domain)',
'D [05/Feb/2013:15:02:02 -0800] cupsdReadClient: 29 GET /admin/log/error_log HTTP/1.1',
'D [05/Feb/2013:15:02:02 -0800] cupsdSetBusyState: newbusy="Active clients and dirty files", busy="Dirty files"',
'D [05/Feb/2013:15:02:02 -0800] cupsdAuthorize: No authentication data provided.']}
Page 9 (Locale issues):
{'printer_page_size': u'Letter',
'system_locale_lang': None,
'user_locale_ctype': 'en_CA',
'user_locale_messages': 'en_CA'}
pgmer6809
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Re: HP 1102W was working, now not. CUPS server error

Postby DrHu on Tue Feb 05, 2013 8:36 pm

http://ubuntuforums.org/showthread.php?t=1479670
--possibly another driver may be better, HP problem?

I think it has two modes, USB or WiFi: Choose USB for a more certain connection..
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Re: HP 1102W was working, now not. CUPS server error

Postby Shoggles on Wed Feb 06, 2013 2:10 pm

What version of HPLIP do you have?
http://hplipopensource.com/hplip-web/mo ... 1102w.html suggests a minimum HPLIP version of 3.10.4
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Re: HP 1102W was working, now not. CUPS server error

Postby AlbertP on Wed Feb 06, 2013 2:27 pm

If you're using a network connection, maybe the IP address of the printer has changed. Does it work again if you remove it (in system-config-printer) and then add it again? If yes, then it could be worth configuring a fixed IP in the printer. That can be done in the web interface by typing the current IP address of the printer into a webbrowser.
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Re: HP 1102W was working, now not. CUPS server error

Postby pgmer6809 on Wed Feb 06, 2013 6:30 pm

DrHu wrote:http://ubuntuforums.org/showthread.php?t=1479670
--possibly another driver may be better, HP problem?

I think it has two modes, USB or WiFi: Choose USB for a more certain connection..

It is too far away to use the USB mode. used to work over wifi.
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Re: HP 1102W not working. CUPS server error -SOLVED

Postby pgmer6809 on Wed Feb 06, 2013 6:35 pm

AlbertP wrote:If you're using a network connection, maybe the IP address of the printer has changed. Does it work again if you remove it (in system-config-printer) and then add it again? If yes, then it could be worth configuring a fixed IP in the printer. That can be done in the web interface by typing the current IP address of the printer into a webbrowser.



That was a good suggestion.
I thought I had tried that and it did not work. But I tried it again.
This time it did work.
The 'Test Page' printed, and so did a test file from Pluma Text Editor.
But the 'Self Test Page' did not print. It said submitted maintenance command but there was no output.
Still it seems to be useable now so I would say this is SOLVED.
To get a static address, I would have to setup the printer, to have a static Wireless address (is that possible?) and also setup the router to have one too.

Not sure why it changed. As I understand DHCP if the hardware has the same 'signature' i.e. MAC address, the DHCP server will try to assign the same IP address.
Anyway thanks for the help.

pgmer6809
PS issue solved now, by removing and reinstalling printer.
Not sure why all the management screens reported the printer as ready, and enabled. You would think that if the CUPS could not connect it would say so in one of the status screens.
But everything looked super normal with green checkmarks etc.
Last edited by pgmer6809 on Wed Feb 06, 2013 6:39 pm, edited 1 time in total.
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Re: HP 1102W was working, now not. CUPS server error

Postby pgmer6809 on Wed Feb 06, 2013 6:38 pm

Shoggles wrote:What version of HPLIP do you have?
http://hplipopensource.com/hplip-web/mo ... 1102w.html suggests a minimum HPLIP version of 3.10.4


Yes. I am running whatever comes with MINT 13. It turns out this is version 3.12
For some reason Ubuntu puts the HPLIP in the system tray but mint does not. I had to check the package manager to find out.

pgmer6809

PS issue solved now, by removing and reinstalling printer.
Not sure why all the management screens reported the printer as ready, and enabled. You would think that if the CUPS could not connect it would say so in one of the status screens.
But everything looked super normal.
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Re: HP 1102W was working, now not. CUPS server error

Postby AlbertP on Thu Feb 07, 2013 9:42 am

HP does not officially support network printing on Linux - it's often hit-or-miss. I still recommend to give your printer a fixed IP address, since in my experience it's more reliable that way (on a Photosmart c4780).
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Re: HP 1102W was working, now not. CUPS server error

Postby KirbySmith on Sat Feb 09, 2013 10:40 am

It is probably best to assure the IP address of the printer by using MAC binding in the router. Then, even if the printer thinks its address is W.X.Y.Z, the router will offer that address only to the printer.

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