Canon Pixma MG2950 all in one, can 't use scanner

[avasbroe]

I installed the deb package Scangearmp2 still can 't scan.
It won't work, when I try to scan, my scanner can't be found.

Can anyone help me, I am a newbie and I might do things wrong.

Thanks in advance.

[all41]

If you are connecting to the Canon via wifi then try disabling your firewall by opening a terminal:

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sudo ufw disable

then see if your scanner is recognized.
If so then you can add a firewall rule to allow the incoming scan data path from the scanner.

re-enable the fire wall by:

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sudo ufw enable

[caro]

I'm using Simple Scan with my Canon Pixma495 and it works well. I've been using it wired, though. Is the problem that you can't get wireless or that you can't scan either wired or wireless?

[pdc_2]

so avasbroe; we haven't heard back from you;

1a)..............is this a usb connection?

1b) .........does the printer work?

2) if you can open a terminal .............press the control and alt and t keys down together.........and if you copy this command and paste it into the terminal please;

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dpkg -l | grep scangear

(in a terminal the shift and control and v keys are used)

3) to use scangearmp2 one needs to type

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scangearmp2

in a terminal.................have you done that please? (The reason I ask is some folks install scangearmp and then attempt to use SimpleScan.............that doesn't work)

4) if the command

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scangearmp2

does work from a terminal, one sets up a launcher ...........to launch.........scangearmp2 thereafter ...................

[eharris]

Hello. I am having the same problem with the scanner not working. pcd_2 per your post I used the following command from the terminal window:

dpkg -l | grep scangear

. and received the result:

ii scangearmp-common 2.10-1 amd64 ScanGear MP for Linux.
ii scangearmp-mx920series 2.10-1 amd64 ScanGear MP for Linux.

I then used the command:

scangearmp2

. but received the output:
scangearmp2: command not found

I have also tried disabling the firewall, but that didn't help.

[pdc_2]

so for anyone reading this post ............. you use the version of scangearmp that matches your printer/scanner

ie older devices; where you download ScanGearMP use ......................

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scangearmp

[/size]

and newer devices; where you download ScanGearMP2 ..................they use .....................

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scangearmp2

[/size]

[avasbroe]

First and for all, sorry for the (very) late reply.

I had to reboot everything, my whole system... I am trying to install the printer and scanner again now.
Thanks in advance for all reply's I hope it works this time.

I'll get back to you (in a short while this time

[avasbroe]

And it works perfectly !!!!!!

Thanks for helping me out, sorry I let you wait this long for my answer.


Hope this post might help others as well!

Grts,

Avasbroe

[pdc_2]

And it works perfectly !!!!!!

.........that's great; well done; enjoy the printer;

[magatouve]

Hello folks,

Yesterday I bought a Canon MG2950 Printer-Scanner and tried to have it working on my laptop with Linux Mate 13 through the Wifi network. The printer is working fine, but the scanner has not been recognized at all. I installed the "ScanGear MP Ver. 3.00 for Linux (debian Packagearchive)" from canon-europe.com (from the specific page for the model I have), but no use. When I type:

Code: Select all

scangearmp2 

I get the following message: segmentation fault

I did some research about this "segmentation fault" and I found something about using "gdb" to examine scangearmp2. I got the following result, but unfortunately I cannot make anything of it:

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Starting program: /usr/bin/scangearmp2 
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/lib/i386-linux-gnu/libthread_db.so.1".
[New Thread 0xafb17b40 (LWP 3173)]
[New Thread 0xaf1ffb40 (LWP 3174)]

Program received signal SIGSEGV, Segmentation fault.
0x00bbdcb7 in pthread_mutex_lock () from /lib/i386-linux-gnu/libpthread.so.0
(gdb) bt full
#0  0x00bbdcb7 in pthread_mutex_lock ()
   from /lib/i386-linux-gnu/libpthread.so.0
No symbol table info available.
#1  0x00b86d9b in ?? () from /lib/i386-linux-gnu/libusb-1.0.so.0
No symbol table info available.
#2  0x00b8e9ad in ?? () from /lib/i386-linux-gnu/libusb-1.0.so.0
No symbol table info available.
#3  0x00b8edc4 in ?? () from /lib/i386-linux-gnu/libusb-1.0.so.0
No symbol table info available.
#4  0x00b8704c in libusb_get_device_list ()
   from /lib/i386-linux-gnu/libusb-1.0.so.0
No symbol table info available.
#5  0x0804f1e2 in cmt_libusb_init ()
No symbol table info available.
#6  0x0804d9ad in CIJSC_init ()
No symbol table info available.
#7  0x0804cf81 in main ()
No symbol table info available.
(gdb) 

I disable the firewall as explained above, but nothing changed. At the moment I do not have a USB cable, so I do not know if the scanner can work with it. It did work fine, however, with a Windows laptop.

Can anyone suggest a solution?

Many thanks

[pcpunk]

I think you should be using

Code: Select all

scangearmp

Not scangearmp2

[magatouve]

I think you should be using

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scangearmp

Not scangearmp2

Thanks pcpunk for your reply. Typing "scangearmp" yields "scangearmp: command not found." I installed version 3.00 of Scangear MP, which is the one suggested by canon-europe.com for this specific model.

[pcpunk]

There was a reason I said that and now can remember what it was. The system requirements are Ubuntu 14.04(32bit/64bit) so I don't think it will work with 13? I cannot even download any Manuals from there for some reason so can't look into it any further.

Did you look in the Synaptic Package manager to see if they were indeed installed?

[hdvidrecs]

so avasbroe; we haven't heard back from you;

1a)..............is this a usb connection?

1b) .........does the printer work?

2) if you can open a terminal .............press the control and alt and t keys down together.........and if you copy this command and paste it into the terminal please;

Code: Select all

dpkg -l | grep scangear

(in a terminal the shift and control and v keys are used)

3) to use scangearmp2 one needs to type

Code: Select all

scangearmp2

in a terminal.................have you done that please? (The reason I ask is some folks install scangearmp and then attempt to use SimpleScan.............that doesn't work)

4) if the command

Code: Select all

scangearmp2

does work from a terminal, one sets up a launcher ...........to launch.........scangearmp2 thereafter ...................

Finally !!! I got my CanonMG2220 Printer/Scanner to work in Linux Mint 17.1, after reading your post many times the past few months, downloading Scangear from the Software Manager I finally picked the right one for my 64bit set up ,took some time to figure out the right driver to match, used the Terminal command and it works, I can scan photos now , its about time, I was ready to give up and buy a HP Printer but gave it one last try, thanks for the info about this